Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 33,984 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 33,984 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Prestige Hampers 5 star review on 25th June 2025

Anonymous

Prestige Hampers 5 star review on 24th June 2025

Jennifer Christine Lloyd

Prestige Hampers 5 star review on 22nd June 2025

Barbie Harrison

Prestige Hampers 5 star review on 21st June 2025

Roxanne Ellis

Prestige Hampers 5 star review on 27th April 2025

Elizabeth Darling-Mortimer

Prestige Hampers 5 star review on 23rd April 2025

Anonymous

Prestige Hampers 5 star review on 19th December 2024

Christine Locke

727

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This gift suited me well. However don’t be fooled by the TOTAL PRICE, as postage is then added.”

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Posted 4 years ago

“Happy with the hamper which was a present for my sister but very annoyed that the incorrect message was sent with the hamper - my sister had to go to the trouble of contacting the company to find out whether the hamper was for her or for someone else.”

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Posted 4 years ago

“The product seems Ok but I nearly decided to shop elsewhere due to being asked to change a password which I never realised I was expected to have. Struggling with this and other details took me two hours. Please make it easier!”

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Posted 4 years ago

“Hi I had a discount code Firstviph10 To receive 10% off my order but could not find anywhere to put it in, thought it might appear after the payment but it didn’t”

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Posted 4 years ago

“Have used you befor so dissapointed that I couldnt use a discount voucher of 10%. On my forst order the recipients said hamper was delicious.”

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Posted 4 years ago

“Good but other sites cheaper”

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Posted 5 years ago

“Delivered bang on time. Wasent happy with quality of the grapes. Thought I would have got a bit more fruit for my money.”

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Posted 5 years ago

“Good website”

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Posted 5 years ago

“Delivered as advertised and expected, many thanks”

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Posted 5 years ago

“you won`t accept my discount code obtained tonight for order placed tonight???”

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Posted 5 years ago

“Basket of goodies in fact was much smaller than advertised photo on M&S website”

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Posted 5 years ago

“Oooops, leaking jar of jam spoiled the experience.”

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Posted 5 years ago

“The personalised card section was very difficult to use unfortunately, however everything was great!”

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Posted 5 years ago

“. . UR WEB SITE NEEDS A 'DELIVERY INSTRUCTIONS' INPUT.”

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Posted 5 years ago

“Quick delivery, in-laws loved the chocolates however the wicker was a tray and not a basket like in the photo and description. Otherwise all positive. I will buy again and see how the next one is.”

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Posted 5 years ago

“The website is great! but i wish there was more choice of foods and alcohol. Maybe so people can make up their own.”

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Posted 5 years ago

“Really nice except they had sent two cheeses the same (I assume a s a substitute). I thought this was a bit of a poor substitution if I'm honest. I have been trying to talk to someone on the chat function but no-one ever replies.”

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Posted 5 years ago

“Easy to use website until I came to checkout - there was a glitch and had to resort to using my phone rather than the iPad.”

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Posted 5 years ago

“Ordered two presents, one hamper and one from the prestige flower division. Had emails for both confirming the presents would be delivered on the chosen days. The flower division sent me a follow up picture of the flowers in the porch of the house it delivered to. Perfect. Very embarrassingly the hamper was delivered to the wrong address and the house owner from 5 miles away kindly delivered it to the correct address. I felt very foolish and paid over£5 for someone else to deliver the hamper. I may not have been as lucky if that person had not been honest or bothered to find out the real recepient. So very mixed experience which makes me worry about using the company again. Shame as it seemed so good at first.”

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Posted 5 years ago

“Added the "premium" gift card, granted it was only 50p, but there was nothing premium about it. It was on poor quality paper which was torn on arrival. I contacted customer service who requested pictures, which I sent, but I had no further response or apology. I wasn't looking for a freebie but an apology as it was a gift. On a positive note I was told the sausage rolls were very nice.”

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Posted 5 years ago

Prestige Hampers is rated 4.7 based on 33,984 reviews