Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 33,995 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 33,995 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Prestige Hampers 5 star review on 25th June 2025

Anonymous

Prestige Hampers 5 star review on 24th June 2025

Jennifer Christine Lloyd

Prestige Hampers 5 star review on 22nd June 2025

Barbie Harrison

Prestige Hampers 5 star review on 21st June 2025

Roxanne Ellis

Prestige Hampers 5 star review on 27th April 2025

Elizabeth Darling-Mortimer

Prestige Hampers 5 star review on 23rd April 2025

Anonymous

Prestige Hampers 5 star review on 19th December 2024

Christine Locke

727

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“very disapointed tiny jars of jam etc and wine ,on the upside good delivery”

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Posted 5 years ago

“Very easy to use website, hope the fruit is as good.”

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Posted 5 years ago

“I received a chocolate hamper. It was £50 reduced to £24.99. I have to say I think this hamper was way overpriced even at £24.99 for a few chocolates. I have received hampers before from this company and they have been great but the last one I received was overpriced.”

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Posted 5 years ago

“Hamper not as ordered. The delivery wasn't on time but given what's going on in the world, no problem there. This was a gift for a friend and while she was happy with it, I had ordered the wine and cheese selection hamper, but instead of wine, Port was sent, instead of the "lovely wire basket", the package was sent in a box. If substitutes are being made, particularly sending Port instead of wine, the customer should be emailed in advanced. For the price paid, I expected more.”

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Posted 5 years ago

“Not had one yet”

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Posted 5 years ago

“To be honest, I find the log on and payment sections a little complicated .”

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Posted 5 years ago

“Ordering was easy, still awaiting delivery before I can give aN accurate review,”

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Posted 5 years ago

“Ordered one day and received the next day Excellent service but expensive”

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Posted 5 years ago

“Only problem was it was a gift for husband on valentine's day and it arrived a day earlier than I had chosen. As it was addressed to him he opened it a day earlier. So it spoiled the Valentines day surprise.”

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Posted 5 years ago

“I cannot rate the hamper as I have not seen it. It is not due to be delivered until the 9th of January. It is being delivered(hopefully) to a friend a long way away. I may get a response from Karen or I may not. Robert Bunting.”

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Posted 5 years ago

“I ordered 3 hampers on the same date for my address For my wife and 2 daughters. Same day delivery. Text messages cane. But 2 was delivered. One is not delivered. Disappointed. Customer service is closed till Monday. Delivery date is Saturday , today”

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Posted 5 years ago

“I have never been disappointed by the contents of Prestige Hampers and have been using them for 3 years now for Christmas gifts. Unfortunately the delivery let them down this year which I appreciate is not in their control. Having ordered 4 hampers to be delivered to my home on the same date they arrived late and with 3 separate deliveries. Not really acceptable.”

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Posted 5 years ago

“One thing you could check is speed of reply email when changing password”

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Posted 5 years ago

“Great fast service but message missing🤔”

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Posted 5 years ago

“postage expensive at £5.80 each time. I ordered 2 small deliveries to same address but they were delivered on consecutive days so paid £11.60 for delivery to same address. I suppose that’s ok though because they were separate hampers...”

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Posted 5 years ago

“I ordered a birthday gift. I was given a delivery date, and told my sister when it would be. She stayed in all day. No delivery. She was upset about her wasted day. Customer services said that sometimes delivery can take an extra day but I had seen that info. Not obvious. Apparently the products are good, but the only reason I haven’t rated as poor is because of the prompt email response from customer services.”

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Posted 5 years ago

“I was sending two hampers to the same address charged delivery twice, apart from that the site was acceptable.”

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Posted 5 years ago

“No complaints about the hampers for the last two years, I thought about going elsewhere after the Royal Mail altered delivery arrangements. I am pleased to say that they were spot on this year.”

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Posted 5 years ago

“Hamper was supposed to be delivered today 19/12. Still not been delivered and the time is 1605!!”

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Posted 5 years ago

“the website did not accept a voucher code and even with customer service help it needed 2 attempts to make it work ! needs to be clarity too re delivery charges. So transparency not good”

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Posted 5 years ago

Prestige Hampers is rated 4.7 based on 33,995 reviews