Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 33,862 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 33,862 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Prestige Hampers 5 star review on 25th June 2025

Anonymous

Prestige Hampers 5 star review on 24th June 2025

Jennifer Christine Lloyd

Prestige Hampers 5 star review on 22nd June 2025

Barbie Harrison

Prestige Hampers 5 star review on 21st June 2025

Roxanne Ellis

Prestige Hampers 5 star review on 27th April 2025

Elizabeth Darling-Mortimer

Prestige Hampers 5 star review on 23rd April 2025

Anonymous

Prestige Hampers 5 star review on 19th December 2024

Christine Locke

727

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good discount and website easy to use👍😊”

Helpful Report

Posted 2 years ago

“Service is excellent, products good. Too few options without bottles of alcohol (happy to have it in eg marmalade!)”

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Posted 2 years ago

“Hamper was a bit late but that was due to postal strike around the country Products as expected and always good value Thank you prestige hampers Will order again next year”

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Posted 2 years ago

“The website is really good and easy to access I gave the 4 stars because I have not received the pack yet but will revisit when I get the package”

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Posted 2 years ago

“A great service”

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Posted 2 years ago

“So far so good. No complaints”

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Posted 2 years ago

“I had difficulty navigating the addition of two hampers to the same address, as the website appears to require entering the same address twice in this case. The chat box was useless to respond to my question, probably because I was online during non-business hours. The process could be made more intuitive. This is my first experience ordering food items for my family members in the UK”

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Posted 2 years ago

“Checkout process needs attention. I ended up going around in circles trying to sign in, and then trying to pay. Had to re-enter details several times”

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Posted 2 years ago

“The website is easy to use, has a good choice of hampers and good quality products.”

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Posted 2 years ago

“Hampers itself is good with contents and package. Had to go to the depot three times before it could be collected ! Royal Mail Strike and not you to blame !!”

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Posted 2 years ago

“Good value and range of hampers, thank you!”

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Posted 2 years ago

“I ordered the hamper for a Christmas present. I requested a certain date as I knew my family member was busy on a weekend. The hamper was lovely and deserved a 4/5 star rating but was delivered to early”

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Posted 2 years ago

“It was an easy service to use and despite the postal strike it arrived on time I did feel the postage and packaging should've been shown before I paid for the hamper and not added on afterwards”

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Posted 2 years ago

“Easy to navigate. Different products are clearly separated and easy to get to. The box to write messages is however a little tricky as the word count is not actually 200 and won't let you submit a message as it's actually above 200.”

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Posted 2 years ago

“Same high standard of service and hampers that I selected for a number of years.”

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Posted 2 years ago

“The site was very easy to use. Had what I needed straight away. Not forced, or obliged to join anything or create an account to be able to use the site. Encouraging, will more than likely to visit again.”

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Posted 2 years ago

“HAMPER WAS DELIVERED AS PROMISED IN A TIMELY FASHION. Happy to use again”

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Posted 2 years ago

“All good, parcel received on time and recipients very happy”

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Posted 2 years ago

“ok ok ok ok ok”

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Posted 2 years ago

“I've used Prestige Hampers for a few years. Service has been good, website could be a bit easier, but quite acceptable.”

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Posted 2 years ago

Prestige Hampers is rated 4.7 based on 33,862 reviews