Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 33,845 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 33,845 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Prestige Hampers 5 star review on 25th June 2025

Anonymous

Prestige Hampers 5 star review on 24th June 2025

Jennifer Christine Lloyd

Prestige Hampers 5 star review on 22nd June 2025

Barbie Harrison

Prestige Hampers 5 star review on 21st June 2025

Roxanne Ellis

Prestige Hampers 5 star review on 27th April 2025

Elizabeth Darling-Mortimer

Prestige Hampers 5 star review on 23rd April 2025

Anonymous

Prestige Hampers 5 star review on 19th December 2024

Christine Locke

727

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Parcel was left in a safe place which was excellent. I would have liked notice of its delivery prior to it being delivered.”

Helpful Report

Posted 6 months ago

Hi Linda, Thank you for your thoughtful 4-star review! We're pleased to hear that your parcel was left in a safe place. We understand the importance of receiving delivery notifications and appreciate your feedback on this. We're always striving to improve and will take your comments into consideration. We look forward to serving you again soon! Best wishes, Tom

Posted 6 months ago

“Reasonable prices, good service”

Helpful Report

Posted 6 months ago

Hi, Thank you for your kind 4-star review! We're glad to hear that you found our prices reasonable and our service to your liking. Your feedback is important to us, and we continuously strive to improve. If there's anything we can do to enhance your next experience with us, please don't hesitate to reach out! Best wishes, Tom

Posted 6 months ago

“All good. My Sister was very pleased”

Helpful Report

Posted 6 months ago

Hi Dr Cross, Thank you for your lovely 4-star review! We're so pleased to hear that your sister was happy with her hamper. Your satisfaction is our priority, and we appreciate your support. If there's anything we can do to make your next experience a 5-star one, please let us know! Best wishes, Tom

Posted 6 months ago

“I have used Prestige Hampers for the past three years. They provide excellent delivery services.”

Helpful Report

Posted 7 months ago

Hi, Thank you for your great 4-star review! We're glad to hear you've been using Prestige Hampers for three years and appreciate our excellent delivery services. Your continued support means the world to us and motivates us to keep improving. Best wishes, Tom

Posted 6 months ago

“Ordered hamper gifts from Norway to family in England, pretty straightforward, happy days 😁”

Helpful Report

Posted 7 months ago

Hi Chris, Thank you for your fantastic 4-star review! We're so glad to hear that your experience ordering hampers for your family was straightforward. Your feedback is incredibly valuable to us, and we hope to continue making your future orders just as seamless! Best wishes, Tom

Posted 7 months ago

“Arrived as expected...”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your great 4-star review! We're glad to hear that your order arrived as expected. Your feedback is important to us, and we're always looking to improve. Best wishes, Tom

Posted 7 months ago

“The Hampers arrived on the requested delivery date, Wonderful quality goodies inside, my only disapointment was instead of wine, my hamper had non alcoholic festive punch's which was disapointing as this was not requested. Other than that very good.”

Helpful Report

Posted 7 months ago

Hi Rosemarie, Thank you for your thoughtful 4-star review! We're delighted to hear that your hampers arrived on time and that you enjoyed the quality of the goodies inside. We're sorry to learn that the festive punch didn't meet your expectations in place of wine. Your feedback is invaluable, and we’ll make sure to address this for future orders. Best wishes, Tom

Posted 7 months ago

“Good choices”

Helpful Report

Posted 7 months ago

Hi Mary, Thank you for your great 4-star review! We're glad to hear that you found our selection appealing. Your feedback means a lot to us, and we hope to continue providing you with excellent choices in the future. Best wishes, Tom

Posted 7 months ago

“Arrived as expected in time for Christmas”

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Posted 7 months ago

Hi Christopher, Thank you for your great 4-star review! We're glad to hear that your order arrived in time for Christmas. We always aim to provide timely service, and it's wonderful to know we met your expectations. Best wishes, Katie

Posted 7 months ago

“Very good selection of goods, simple website. Well done”

Helpful Report

Posted 7 months ago

Hi Lyn, Thank you for your kind 4-star review! We’re pleased to hear that you found our selection of goods to be very good and our website simple to navigate. Your feedback encourages us to keep improving! Best wishes, Tom

Posted 7 months ago

“I ordered 3 hampers, two were delivered on time, one was delivered a day later than suggested. Prestige were very very prompt with enquiries. The hampers are well presented and has good variety, slighlty pricey, but made the receipients very happy. :-)”

Helpful Report

Posted 7 months ago

Hi Ravikanth, Thank you for your great review! We're pleased to hear that two of your hampers arrived on time and that our team was responsive to your inquiries. It's wonderful to know that the presentation and variety of the hampers brought joy to the recipients. Best wishes, Katie

Posted 7 months ago

“It was very easy to complete the order and plenty of assistance on offer if one needed help. I was very impressed with the wide choice of hampers on offer and the large variations of items which one could select.”

Helpful Report

Posted 7 months ago

Hi David, Thank you for your fantastic 4-star review! We're pleased to hear that you found our ordering process straightforward and enjoyed the diverse selection of hampers. We’re committed to providing an enjoyable experience and appreciate your feedback. Best wishes, Katie

Posted 7 months ago

“Very easy to place an order. I´ve been using PH for many years now to send hampers to family, especially at Christmas, as I live abroad. Only one problem this time, it was delivered the day before my requested delivery date.”

Helpful Report

Posted 7 months ago

Hi Patricia, Thank you for your thoughtful 4-star review! We're delighted to hear that you find it easy to place your orders and that you've chosen us for many years, especially during the festive season. We apologize for the early delivery this time and appreciate your understanding. Your feedback helps us improve! Best wishes, Tom

Posted 7 months ago

“Plenty of options but far too complicated - couldn't get past the Coupon Stage - never did get one - however I see all is now confirmed so have a nice Christmas and hope my sister does too!! Wait till you 90 and you will understand - don't forget grandparents do a lot of shopping for grandchildren !!”

Helpful Report

Posted 7 months ago

Hi Michael, Thank you for your thoughtful review! We appreciate your feedback about the coupon process and will take it into consideration to improve the experience. We're glad to hear everything is confirmed, and we hope you and your sister enjoy a lovely Christmas! Best wishes, Tom

Posted 7 months ago

“Bought two for my daughters both very pleased with their goodies. One daughter said it was too good to share with the kids!!”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your great 4-star review! We're delighted to hear that both your daughters enjoyed their goodies. It sounds like one of them found a true treasure that’s too good to share! Best wishes, Tom

Posted 7 months ago

“Great service.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your excellent 4-star review! We're really pleased to hear that you appreciated our service. Your feedback inspires us to keep delivering the best experience possible. Best wishes, Tom

Posted 7 months ago

“easy ordering and delivered on date requested”

Helpful Report

Posted 7 months ago

Hi Peter, Thank you for your great 4-star review! We're pleased to hear that you found the ordering process easy and that your hamper was delivered on the requested date. Your feedback is appreciated, and we look forward to serving you again! Best wishes, Tom

Posted 7 months ago

“So far so good. Ordering was easy. Plenty of choice (offering looks good) Hope my expectations are met with the product”

Helpful Report

Posted 7 months ago

Hi Andrew, Thank you for your great 4-star review! We're pleased to hear that you found our ordering process easy and enjoyed the variety of choices we offer. We hope our products meet your expectations and bring you joy! Best wishes, Tom

Posted 7 months ago

“Great service! I bought a hamper for a friend after 9pm and it was delivered the following day. Thank you. The website though not too easy to use. After I’d chosen the hamper, couldn’t just put it in a basket and continue to browse. I had to go to checkout. Then the hamper and message I wrote disappeared when I tried to reset my password, so had to start the whole process again. I couldn’t just checkout as guest without logging in. Pleased that my friend got the gift!”

Helpful Report

Posted 7 months ago

Hi Marilyn, Thank you for your thoughtful 4-star review! We're really glad to hear that the service met your expectations and that your friend loved the hamper. We appreciate your feedback regarding the website experience, as we strive for improvements. Your insights are invaluable as we work to enhance our customers' journey. Best wishes, Tom

Posted 7 months ago

“One order didn't have the personal message but 2 out of 3 not bad. Luckily it was a local delivery but still not the point”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your review! We're sorry to hear that one of your orders didn't include the personal message, and we appreciate you bringing this to our attention. It’s important to us that every detail is perfect, and we'll work on ensuring consistency in the future. Best wishes, Tom

Posted 7 months ago

Prestige Hampers is rated 4.7 based on 33,845 reviews