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Prestige Hampers Reviews

4.7 Rating 32,438 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

4.7

Based on 32,438 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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enquiries@prestigehampers.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would not have placed an order if I’d known that the the delivery would be delayed - this could have been communicated clearly when the order was placed as it was a gift for a birthday so rather fell flat. It was misleading to suggest that delivery would be made on a particular day when the company must have been aware they wouldn’t be able to deliver to that schedule. Disappointed and will not be ordering again.”

Posted 2 years ago

“Still not received it..”

Posted 2 years ago

“I ordered for delivery a week before Christmas. Never received confirmation when I asked if it had been delivered. Despite Ordering online and receiving confirmation of the order via email the helpline said they did not see an order linked to my email. Despite two follow up emails I have received nothing back. Money has been taken from my account and as far as I am aware no hamper has been delivered. As I am on the opposite side of the world I am limited with email contact. Not happy.”

Posted 2 years ago

“Picture when I bought was different and what arrived could not be considered a hamper. The box the oatcakes and chutneys came in was half full of paper tendrils to make it seem like you're getting more for your money. Certainly not worth the price for the items I got. Card included wasn't a proper card.”

Posted 2 years ago

“Disappointed in the lack of content & quality of product.”

Posted 2 years ago

“I ordered my hamper early to be delivered on 24th December. The hamper was delivered on 18th December, what is the point. I spent 55mins waiting on the phone to get through to customer services and gave up. I have sent 4 emails regarding my issue and still not received a response. Will not be recommending Prestige.”

Posted 2 years ago

“I would live to be writing a review saying how well you have done but I haven't received either of my orders. I believe I have spent around £10 on delivery. A response from yourselves would be great”

Posted 2 years ago

“Still waiting for it too come.”

Posted 2 years ago

“Very disappointing poor packaging and damaged items due to being thrown about by possible deliverers also photo very deceiving.”

Posted 2 years ago

“It’s a shame nobody rang the contact number given we have still not got the hamper and it is now at a post office 15 miles away - probably will not do this next year! The address you failed to deliver to was 7 Bedford Square partridge Green - not happy”

Posted 2 years ago

“Too long to check out”

Posted 2 years ago

“I was disappointed with the lack of items in the hamper. I also thought it definitely wasn’t value for money, especially for the amount that I paid for it. I had to buy additional items to add to the hamper so that it didn’t look so empty, which defeats the purpose I got it for in the first place.”

Posted 2 years ago

“Used last year and wasn't too bad ... this year awful delivered the gifts a week early , so not the best , i don't think i will be using again”

Posted 2 years ago

“I thought the ‘hamper’ was going to be a hamper and not a cardboard box. I ordered this as a Christmas present and it’s just not presentable at all. I also though the products would be larger than they are but they are really small so I’m quite disappointed!”

Posted 2 years ago

“When I called back to ask a question the gentleman I spoke to was very slack and unhelpful. Trying to get me off the line with no interest. Not impressed at all Lynette Lancaster”

Posted 2 years ago

“Nearly sent it back as the hamper was in a flower box”

Posted 2 years ago

“You should be able to filter by price, so not that good of a site.”

Posted 2 years ago

“No much for the money the picture looked good a was disappointed when opened box 😳”

Posted 2 years ago

“I cannot understand how you can call this a Family Hamper. The contents are undersized and lacking in appeal. The carton of tea contains 6 tea bags! Through the wrapper, I can tell that the bar of chocolate is broken and the other contents would certainly not go round a “family.” The hamper basket is presentable but at the price charged, plus postage, with that money I could have filled this hamper with really quality goods. This is to be presented as first prize in a charity raffle on Tuesday - if we had more time to create our own hamper, we would. Really disappointing all round.”

Posted 2 years ago

“Not good. Arrived 9 days early.”

Posted 2 years ago

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Prestige Hampers is rated 4.7 based on 32,438 reviews