Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 33,653 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 33,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Prestige Hampers 5 star review on 27th April 2025

Elizabeth Darling-Mortimer

Prestige Hampers 5 star review on 23rd April 2025

723

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always very helpful”

Helpful Report

Posted 1 year ago

Thank you, Doreen, for your 4 star review of Prestige Hampers! We're always glad to hear when our service was helpful, and we appreciate your business. Thank you for your kind words! Kind regards, Tom.

Posted 1 year ago

“The three hampers ordered and received were for presents for other members of my family. They arrived in good order but on different days than what was requested and although this didn't cause me any problems at this time of year with everything going on it could have so perhaps more thought into delivering days could be looked at.”

Helpful Report

Posted 1 year ago

Thank you so much for your 4-star rating of Prestige Hampers! We appreciate your support. We apologize for the inconvenience caused by the delivery of your orders arriving on different days than what was requested. We value our customer requests and will strive to make sure that this is taken into more consideration in the future. Kind regards, Tom.

Posted 1 year ago

“not sure on some of the pages as they dont seem to load properly and your email with forgot password has a massive I on the top of the page”

Helpful Report

Posted 1 year ago

Thank you for your 4-star rating for Prestige Hampers. We are sorry to hear that you had some difficulties with the pages loading properly and the password email. We take customer feedback seriously and have already begun to address these issues to provide a better user experience. Kind regards, Tom.

Posted 1 year ago

“Ordering service was relatively straightforward and able to send gifts straight to the desired address. Look forward to the recipient's response on Christmas.”

Helpful Report

Posted 1 year ago

Thank you so much for your 4-star rating of Prestige Hampers, Kane! It's great to hear that our ordering service was relatively straightforward and that you were able to send gifts straight to the desired address. We hope your recipient will be happy with their Christmas present! Kind regards, Tom.

Posted 1 year ago

“Eaay to use website. Lots of variety to choose from. First time I've used prestige hampers”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave such a positive review for Prestige Hampers! We are glad to hear that you enjoyed our easy to use website as well as the variety of hampers that we offer. We hope that you will continue to use Prestige Hampers for all your gifting needs! Kind regards, Tom.

Posted 1 year ago

“Didn’t arrive on the date it said it would but arrived”

Helpful Report

Posted 1 year ago

Thank you for your 4-star rating of Prestige Hampers, Heather! We apologize that your hamper did not arrive on the scheduled date, but we are glad that it eventually arrived! We hope this gift was enjoyed. Kind regards, Tom.

Posted 1 year ago

“Order was very easy but it was delivered early luckily the person was in”

Helpful Report

Posted 1 year ago

Thank you for your 4 star rating of our Prestige Hampers, Mrs! We appreciate your kind words. We're happy to hear that the ordering process was easy for you, and we're glad the recipient was in when the delivery arrived early. Thank you for your business! Kind regards, Tom.

Posted 1 year ago

“Ordered from overseas, heard thru the grapevine that it had arrived as scheduled. Only waiting for the grand opening on the 25 th to hear the reation”

Helpful Report

Posted 1 year ago

Thanks Charles for your 4-star rating of Prestige Hampers. It's great to hear that it arrived as scheduled when ordered from overseas. We look forward to hearing the reaction on the grand opening of the 25th!

Posted 1 year ago

“Excellent communication. Delivery on requested day, kept well informed by the post office about that too. Packaging good for keeping items safe; cheese basket looked sweet too, although the cheeses themselves were a bit smaller than anticipated. It was a shame that the chocolate box didn't come in a separate box inside the posting one, given that it was a gift (and presumably will often be a gift when ordered).”

Helpful Report

Posted 1 year ago

Thank you so much for your 4 star rating of Prestige Hampers! We are so glad that you had excellent communication with us and the post office, and that you appreciated the packaging for keeping items safe. We apologize that the cheeses were smaller than anticipated, and we will take note about the chocolate box not coming in a separate box, as it is often a gift. Thank you for your feedback, it really means a lot to us!

Posted 1 year ago

“Prompt delivery of hamper in timely fashion Thank you”

Helpful Report

Posted 1 year ago

Thank you for your 4 star rating for Prestige Hampers! We are so happy that you received your hamper in time and were pleased with our prompt delivery.

Posted 1 year ago

“It went well and the recipients were very appreciative”

Helpful Report

Posted 1 year ago

Thank you for your 4-star rating of Prestige Hampers! We are delighted to hear that the gift went well and that the recipients were very appreciative. We appreciate you taking the time to leave your review.

Posted 1 year ago

“I'm lazy, this is a great way for me (in Australia) to get nice gifts to my parents (in UK) with close to no effort. Used many times and if I ever had a problem it was resolved so painlessly that I've forgotten it. Only way I can think it could be better is with customisable hampers.”

Helpful Report

Posted 1 year ago

Thank you, Steven, for your 4 star rating of Prestige Hampers. We are delighted to hear that you have found our service convenient and hassle-free, allowing you to surprise your parents over in the UK from Australia with minimal effort. We appreciate your feedback about our customizable hampers and will take it into consideration. Thank you for your continued support.

Posted 1 year ago

“Box looks lovely, a good choice of products. It will make a great present - just wish I was receiving it myself!”

Helpful Report

Posted 1 year ago

Thank you, Andrew, for your 4 star rating of Prestige Hampers! We're thrilled to hear that you think the box looks lovely and that it's filled with a great selection of products; it truly is a lovely gift. We're so glad you approved and we thank you again for your kind words.

Posted 1 year ago

“Beautifully presented , quality box and product . Quick delivery”

Helpful Report

Posted 1 year ago

Thank you so much, Nicolas, for your 4 star rating of Prestige Hampers! We are delighted to hear that you enjoyed the presentational aspects, the quality of our box and products, as well as the quick delivery. We appreciate your kind words!

Posted 1 year ago

“The goods were fine. My cousin was pleased”

Helpful Report

Posted 1 year ago

Thank you for your kind 4-star rating of Prestige Hampers, Marina. We are thrilled to hear that the goods were fine and that your cousin was pleased! Kind regards, Tom.

Posted 1 year ago

“Fast delivery . Good service easy booking process”

Helpful Report

Posted 1 year ago

Thank you Richard for your 4 star rating of Prestige Hampers! We are glad to hear that you had a fast delivery, good service, and easy booking process! Kind regards, Tom.

Posted 1 year ago

“Delivery on tome amd presentation excellent.”

Helpful Report

Posted 1 year ago

Thank you for your 4 star rating of Prestige Hampers! We are thrilled that you were pleased with the delivery on time and presentation. We value your feedback and strive to provide the best customer experience possible. Thank you for taking the time to review! Kind regards, Tom.

Posted 1 year ago

“This was sent to family in England for the second year running. Based on their comments about the contents we have to say that we are very pleased and satisfied with Prestige Hampers. If I had to report a slight hiccup it would be that it was delivered 3 days earlier than the date we requested.”

Helpful Report

Posted 1 year ago

Thank you for your 4 star rating of Prestige Hampers, Jennifer! We are so pleased to hear that our hampers were sent for the second year running to family in England and that you were satisfied with the contents. We are sorry for the slight hiccup of the delivery being earlier than requested. We will make sure to keep this in mind for future orders. Kind regards, Tom.

Posted 1 year ago

“The recipient was delighted. Quick delivery too.”

Helpful Report

Posted 1 year ago

Thank you so much Alison for your 4 star rating of Prestige Hampers. We are delighted to hear that the recipient was pleased, especially with the quick delivery. It means a lot to us that we have satisfied customers. Kind regards, Tom.

Posted 1 year ago

“Ordering,delivery were all good. Two hampers actually arrived before the allocated date. Contents were as expected.”

Helpful Report

Posted 1 year ago

Thank you so much for your kind 4-star rating of Prestige Hampers! We are so pleased to hear that the ordering, delivery, and contents of the hampers were all up to your expectations, and that two of the hampers even arrived before the allocated date. We really appreciate your positive feedback! Kind regards, Tom.

Posted 1 year ago

Prestige Hampers is rated 4.7 based on 33,653 reviews