Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 33,654 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 33,654 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Prestige Hampers 5 star review on 27th April 2025

Elizabeth Darling-Mortimer

Prestige Hampers 5 star review on 23rd April 2025

723

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good range, easy to use website, delivered on time, happy recipient. No hesitation in using again.”

Helpful Report

Posted 1 year ago

Thank you so much Kathy for your 4 star rating of Prestige Hampers! We are so glad to hear that our product range is good, our website is user friendly and that your recipient was thrilled with the delivery on time. We are happy to hear you would not hesitate to order with us again. Thank you for your kind words! Kind regards, Tom.

Posted 1 year ago

“excellent website. easy to use from Ireland for gifts in UK!”

Helpful Report

Posted 1 year ago

Thank you Mark for your 4 star rating of Prestige Hampers! We are so glad that our website was easy to use from Ireland for gifts in the UK, and delighted that you think it's excellent!

Posted 1 year ago

“Print could be larger,hard to read.”

Helpful Report

Posted 1 year ago

Hello Mrs. HIlda, Thank you for your feedback. We will take this on board and hope your gift is enjoyed. Kind regards, Tom.

Posted 1 year ago

“I ordered 2 separate Christmas hampers after reviewing the website for some time and trying to determine whether they genuinely represented value for money at the advertised "special offer" prices. The website was easy to navigate and use. I was a little disappointed that delivery wasn't free given the sum being spent and the fact that both items were going to the same address. I was able to specify when I wanted the items to arrive (3 days after ordering) and the best part of the service was that they were delivered together by Royal Mail as expected. Incidentally, next day delivery would have incurred additional premium charges.The quality of the hampers looks good but I doubt I would have purchased at full price.”

Helpful Report

Posted 1 year ago

Hello Geoffrey, Thank you for your review. I would like to explain our delivery process to clarify any confusion. Since we pack our items separately for optimal protection, there is a delivery charge per item. This is because each item requires its own unique tracking number, and each trackable package incurs a separate delivery charge. I apologize for any inconvenience this may cause, but it ensures that each item is delivered safely and efficiently to your desired location. If you have any further questions or need any additional assistance, please don't hesitate to let us know. We are here to help. Kind regards, Tom.

Posted 1 year ago

“The products on offer a high quality. The site is easy to navigate, although I had a bit of difficulty finding how to change my account details from the checkout page.”

Helpful Report

Posted 1 year ago

Thank you very much, Alan, for your 4 star rating of Prestige Hampers. We're pleased to hear that you find the products of high quality and the site easy to navigate. We apologize if you experienced any difficulty finding how to change your account details. Let us know if you require any further assistance.

Posted 1 year ago

“It was a gift so didn't see the contents as handed the parcel to recipients”

Helpful Report

Posted 1 year ago

Thank you Paul for the 4 star rating of Prestige Hampers. It was really appreciated! We're so glad that you gave the gift to the recipient and hope that they were pleased with it as well. We look forward to being of service to you again soon!

Posted 1 year ago

“Do I like your website? No..too cluttered. While making my first order as a return customer the site”

Helpful Report

Posted 1 year ago

Thank you for your 4 star rating of Prestige Hampers. We appreciate you taking the time to share your feedback. In regards to the clutter on the website, we are working hard to simplify our layout and improve navigation. Please keep an eye out for our upcoming makeover. Thank you again for your honest opinion and for being a valued return customer.

Posted 1 year ago

“Website was easy to use and I'm sure the ordered hamper will be lovely and delivered on time.”

Helpful Report

Posted 1 year ago

Thank you so much, Susan, for sharing your wonderful 4-star rating of Prestige Hampers! We are delighted that you found our website easy to use. We appreciate your kind words and thank you for your support.

Posted 1 year ago

“Anne Seller Very easy to use and well organised”

Helpful Report

Posted 1 year ago

Thank you for your 4-star rating of Prestige Hampers! We are thrilled to hear that you found the shopping experience to be very easy and well-organised. It's feedback like this that makes us proud to provide quality products and service. Thanks again!

Posted 1 year ago

“Arrived on time, as it's a gift not opened yet but looks very good.”

Helpful Report

Posted 1 year ago

Thank you for your 4 star rating of Prestige Hampers. We are very pleased to hear that the hamper arrived on time and that it looks very good. We are always striving to provide the best service to our customers and it is great to receive such positive feedback. Thank you for being a loyal customer.

Posted 1 year ago

“My hamper was delivered by a very pleasant young man and although a day late was exactly as I expected it to be. Will definitely use Prestige again.”

Helpful Report

Posted 1 year ago

Thank you for your 4 star rating of Prestige Hampers, Valerie! I'm glad to hear that your hamper was delivered on time and that it was exactly as you expected it to be. We are glad that you will be using Prestige Hampers again!

Posted 1 year ago

“Great assortment but the card was not included so confusion about who had sent it - my dad received a few deliveries, but he enjoyed it and it was delivered at just the right time. I will use you guys again. Thank you.”

Helpful Report

Posted 1 year ago

Thank you Jacqui for your 4 star rating of Prestige Hampers! We are glad to hear your dad was pleased with the hamper and that it was delivered at just the right time. We apologize for any confusion about the card not being included. We appreciate you choosing us and hope to assist you again in the future. Thank you again!

Posted 1 year ago

“Easy to use and the deals also didn't disappoint. Would definitely use again.”

Helpful Report

Posted 1 year ago

Thank you so much, Michael, for your 4 star rating of Prestige Hampers! We're so glad to hear that you found our services easy to use and the deals didn't disappoint either! We would love to have you as a customer again.

Posted 1 year ago

“First time use from India. Great functionality.”

Helpful Report

Posted 1 year ago

Thanks for your great rating of Prestige Hampers, Chetan! We're glad to hear that you enjoyed your first experience with us from India, and that you found our functionality to be great!

Posted 1 year ago

“We have found Prestige Hampers to be reliable and easy to use. Lovely way to send a gift to someone special overseas.”

Helpful Report

Posted 1 year ago

Thank you so much Lucille for your 4 star rating of Prestige Hampers. We are thrilled to hear that you have found Prestige Hampers to be reliable and easy to use. It's a lovely way to send a gift to someone special overseas. We really appreciate your feedback!

Posted 1 year ago

“In photo could not tell which was my package. I paid for signature which now seems silly since it is a scribble and package goes to a common area.”

Helpful Report

Posted 1 year ago

Thank you for the 4 star rating, Betty! We're sorry that you didn't find the signature helpful since the package was delivered to a common area-- we always want to make sure our customers are satisfied with their experiences. We appreciate you taking the time to leave your feedback!

Posted 1 year ago

“So far it's been quick and well explained, good.”

Helpful Report

Posted 1 year ago

Thank you for your 4 star rating of Prestige Hampers, Bernadette! We're so glad to hear that the process so far has been quick and well explained; that's just the kind of experience we want all our customers to have. Thank you for the great review!

Posted 1 year ago

“International order, everything went well! The ordering software could be better. Thank you very much!”

Helpful Report

Posted 1 year ago

Thank you for the glowing review Henry! We really appreciate that you took the time to rate Prestige Hampers with a 4 star rating. We're glad that you had a successful international order. We're sorry for the inconvenience caused by our ordering software; we are continually attempting to improve the process. Thank you again for your review!

Posted 1 year ago

“Kind of shambolic requires structural re-set.”

Helpful Report

Posted 1 year ago

Thank you for your 4-star rating of Prestige Hampers, John. We're glad that you're overall satisfied with our services. We will be looking into ways to better organize our services in order to provide a better experience.

Posted 1 year ago

“I use Prestige for all my hampers and they never let me down , always a good service”

Helpful Report

Posted 1 year ago

Thank you so much for the 4 star rating, Richard! I'm glad to hear that you have had positive experiences with Prestige Hampers. I'm glad to hear that you use Prestige for all your hampers, and that they have always provided a good service to you. We at Prestige Hampers are committed to offering the best customer service we can. Thanks again for your kind words.

Posted 1 year ago

Prestige Hampers is rated 4.7 based on 33,654 reviews