Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.42

4.4 Rating 274,096 Reviews

86 %

of reviewers recommend Prestige Flowers

4.4

Based on 274,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 5th September 2025

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Really good website and a wide range of flowers!”

Helpful Report

Posted 1 year ago

Hello! Thank you for your fantastic 5-star review! We're thrilled to hear that you think our website is really good and that you appreciate our wide range of flowers. Best wishes, Tom

Posted 1 year ago

“Good selection of bouquets. Excellent flowers. Thank you”

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Posted 1 year ago

Hello! Thank you for your amazing 5-star review! We're so glad you liked our selection of bouquets and found our flowers to be excellent. Best wishes, Tom

Posted 1 year ago

“Shocking. The tulips only lasted two days from delivery and some stems were broken. In compensation for my daughter, I bought fresh flowers from M&S at a fraction of the price.”

Helpful Report

Posted 1 year ago

Hello Jacqueline, Thank you for sharing your experience. I'm truly sorry to hear that the tulips did not last as expected and that some stems arrived broken. We aim to deliver fresh flowers in great condition, and it’s disappointing to know we fell short in your case. I understand your frustration, especially when trying to create a special moment for your daughter. Your feedback is important, and I assure you it will be used to help us improve our quality and service. I can see that our customer service team have responded to your email, and they are awaiting your reply. Best regards, Katie

Posted 1 year ago

“intentionally misleading pricing where you cannot see the final price until after you've paid. Delivery price was missed off my quoted price and they refuse to cancel the order despite me requesting one within 5 minutes of purchase”

Helpful Report

Posted 1 year ago

Hello, Thank you for taking the time to share your concerns. I'm truly sorry to hear about the frustration you experienced with our pricing and order cancellation policy. It's important that our customers have a clear understanding of their orders, and I apologise if this was not your experience. We do try and make it as clear as possible by putting the delivery charge at multiple points at checkout and also in our delivery information. However, I am sorry if this was missed. Best regards, Rosie

Posted 1 year ago

“Very good service easy to order online”

Helpful Report

Posted 1 year ago

Hello Helen! Thank you for your fantastic 5-star review! We're delighted to hear that you found our service easy to use and enjoyed the online ordering process. Best wishes, Tom

Posted 1 year ago

“Thought it was very handy and useful.”

Helpful Report

Posted 1 year ago

Hello Paul! Thank you for your wonderful 5-star review! We're delighted that you found our service handy and useful. Best wishes, Tom

Posted 1 year ago

“Easy to use website quality flowers”

Helpful Report

Posted 1 year ago

Hello Paul! Thank you for your fantastic 5-star review! We're thrilled to hear that you found our website easy to use and appreciate the quality of our flowers. Best wishes, Tom

Posted 1 year ago

“Easy to use website with a fantastic array of beautiful flowers & gifts anyone would love to receive..service from start to finnish absolutely outstanding..”

Helpful Report

Posted 1 year ago

Hello Michelle! Thank you for your amazing 5-star review! We're so pleased to hear that you found our website easy to use and enjoyed our fantastic selection of flowers and gifts. Best wishes, Tom

Posted 1 year ago

“Easy to use website with pretty flowers”

Helpful Report

Posted 1 year ago

Hello! Thank you for your lovely 5-star review! We're so pleased to hear that you found our website easy to use and enjoyed the beauty of our flowers. Best wishes, Tom

Posted 1 year ago

“The flowers I received were of poor quality, the roses in the bouquet were DOA. Never opened up, apart from 1/6, dead in bud. Very disappointing, I felt equally disappointed for my daughter who had spent her money on them. When I contacted Prestige they were very unhelpful in providing a resolution claiming that I had to raise the issue within 3 days of delivery, even when I presented photographic evidence they claimed that the standard of flowers was acceptable! Very poor customer service, buy your bouquet elsewhere.”

Helpful Report

Posted 1 year ago

Hello! We truly appreciate you taking the time to share your feedback, and we're genuinely sorry to hear about your experience. It's disheartening to know that the flowers did not meet your expectations and that you found our customer service to be lacking. Your comments regarding the quality of our products and the support provided are important to us, and we will certainly take them into consideration for future improvements. Thank you for your feedback. Best wishes, Tom

Posted 1 year ago

“Basically I was ripped off by this company... I ordered a plant for my mother based on the photo on their website and the plant that was delivered looked nothing like the website plant and more like a very poor relation (see photos). Avoid at all costs and go elsewhere....”

Helpful Report

Posted 1 year ago

Hello Simon, I’m genuinely sorry to hear that your experience with us did not meet your expectations. We understand how disappointing it can be when the product received does not match what was anticipated. Your feedback regarding the appearance of the plant is important, and we truly value your thoughts as they help us improve our services. Best, Katie

Posted 1 year ago

“I have always found Prestige flowers to be reliable and reasonably priced with an excellent selection of flowers, plants and gift options. Also, paying for 6 months/12 months of delivery up front saves a lot of money- it is a good offer.”

Helpful Report

Posted 1 year ago

Hello Nicola! Thank you so much for your amazing 5-star review! We’re thrilled to know that you find Prestige Flowers reliable and appreciate our great selection of flowers, plants, and gift options. It’s fantastic to hear that our delivery savings plan has been beneficial for you too! Best wishes, Tom

Posted 1 year ago

“I’m in Australia and just ordered flowers for Mother’s Day for my Mother In Law who lives in UK. She will receive them Friday, how efficient! They will bloom by Sunday for her special day. I ordered a side of cake too! How awesome, she will enjoy that with a cup of tea 🍰🫖☕️”

Helpful Report

Posted 1 year ago

Hello Yvonne! Thank you for your amazing 5-star review! We're so glad to hear that you found our service efficient and that your Mother-in-Law will receive her beautiful flowers just in time for Mother’s Day. We’re sure she will love enjoying them along with her cake and a nice cup of tea! Best wishes, Tom

Posted 1 year ago

“Sympathy flowers to my best friend nothing like the order”

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Posted 1 year ago

Hello, I’m truly sorry to hear that the sympathy flowers for your best friend did not meet your expectations. It’s such a delicate time, and we understand how important it is to convey your sentiments through flowers. Your feedback regarding the quality is genuinely appreciated. I can see that our customer service team is awaiting your reply. Best wishes, Katie

Posted 1 year ago

“Ridiculous website. I have just ordered flowers and they are being sent to my home addresses. I have no clue where delivery address was supposed to be input, never saw it and had no chance to review order. I now have 1-2 hours talking to customer services to resolve.”

Helpful Report

Posted 1 year ago

Hello Chris, I’m truly sorry to learn about the confusion with your order and the challenges you've faced navigating our website. We understand how important it is to have a clear and seamless experience when ordering flowers. Your feedback about the ordering process is invaluable, and we will definitely look into improving this aspect of our service. I have located your order and can see that this has been resolved. Best wishes, Tom

Posted 1 year ago

“Very good and reasonable prices, prompt delivery and long lasting flowers that look amazing. My mum was extremely pleased with her gift”

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Posted 1 year ago

Hello Lauren! Thank you for your amazing 5-star review! We're so pleased to hear that you found our prices reasonable, enjoyed our prompt delivery, and that the flowers brought joy to your mum. Best wishes, Tom

Posted 1 year ago

“Usually fab flowers”

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Posted 1 year ago

Hello Alison! Thank you so much for your amazing 5-star review! We're thrilled to hear that you consistently enjoy our flowers. Best wishes, Tom

Posted 1 year ago

“Not happy at all with the measley bunch of flowers sent to a friend, not worth the money at all.”

Helpful Report

Posted 1 year ago

Hello Mandy, Thank you for your feedback. We're genuinely sorry to hear that the flowers did not meet your expectations. We understand how important it is for gifts to reflect their value, and we appreciate you bringing this to our attention. Your comments will certainly help us work on improving our offerings. If possible, please send us some images, including a birds-eye view, of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line so we can look into this for you. Best wishes, Tom

Posted 1 year ago

“Simple and easy, you know what you're buying! Always dependable for beautiful bouquets.”

Helpful Report

Posted 1 year ago

Hello Tina! Thank you for your amazing 5-star review! We're so glad to hear that you find our service simple and dependable for beautiful bouquets. Best wishes, Tom

Posted 1 year ago

“Fairly easy to use although the popup chat thing was annoying and got in the way. Will use again”

Helpful Report

Posted 1 year ago

Hello Philip! Thank you for your 4-star review! We're glad to hear you found our service fairly easy to use, and we appreciate your feedback regarding the popup chat feature. We'll certainly take that into consideration as we strive to improve our user experience. Best wishes, Tom

Posted 1 year ago

Prestige Flowers is rated 4.4 based on 274,096 reviews