Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.42

4.4 Rating 274,234 Reviews

86 %

of reviewers recommend Prestige Flowers

4.4

Based on 274,234 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

Visit Website

Write Your review

Tell us how Prestige Flowers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Prestige Flowers 5 star review on 5th September 2025

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a large size purity bouquet with a vase on Monday and was very disappointed to see that what was received looked nothing like the photo on your website and certainly not “prestige” looking at all. For what I paid, I was expecting more than 8 roses for a larger size.”

Helpful Report

Posted 1 year ago

Hello, Thank you for sharing your feedback with us. I'm truly sorry to hear that the bouquet you received did not align with your expectations and was not the experience you anticipated. It’s disheartening to learn that you felt the arrangement fell short in quantity and quality. We always strive to deliver beautiful products that reflect the images presented on our website, and I regret that we missed the mark with your order. In alignment with our size guide, I can confirm that eight roses are the correct amount for the large size. We sincerely apologise for any disappointment this may have caused. Best regards, Rosie

Posted 1 year ago

“Very disappointed, I order a medium size bunch and a vase for my mum 86th birthday. The vase was lovely but the flowers were disappointing. There was more foliage than actual flowers. Will not use Prestige again.”

Helpful Report

Posted 1 year ago

Hello Santosh, Thank you for your feedback. I’m sorry to hear that the flowers you received did not meet your expectations and seemed to contain more foliage than blooms. I understand how disappointing this can be, especially for a special occasion like an 86th birthday. I have reached out via email to look into this for you. Best regards, Ellie

Posted 1 year ago

“Received lily & rose bouquet as a gift - half the flowers dead & nothing like the photo. Embarrassed to say to the person who sent them!”

Helpful Report

Posted 1 year ago

Hello, Thank you for sharing your experience with us. I am truly sorry to hear that the bouquet you received did not meet your expectations and that it fell short of what was intended. It is disappointing to receive flowers that do not reflect the quality we strive for, and I regret any disappointment this has caused. I have reached out via email to look into this. Warm regards, Ellie

Posted 1 year ago

“Purchased wild and wonderful bouquet at £36.50 delivered. Absolutely shocked at what arrived, bore no comparison to picture from website. Could have bought same from tesco for £5! Absolute rip off.”

Helpful Report

Posted 1 year ago

Hello Darren, Thank you for your feedback. I’m truly sorry to hear that the bouquet you received did not meet your expectations and fell short of the representation on our website. I understand how disappointing it can be when an order doesn't align with what you imagined it would be. We always aim to provide high-quality flowers, and I apologise for not delivering that experience this time. Your comments are vital for us as we strive to improve our services and the quality of our products. Best regards, Rosie

Posted 1 year ago

“Fantastic service and reasonably price good quality flowers”

Helpful Report

Posted 1 year ago

Hello Craig, Thank you for the fantastic 5-star review! We’re thrilled to hear that you enjoyed our service and found our flowers to be of good quality and reasonably priced. Your support means a lot to us, and we look forward to serving you again in the future! Best wishes, Katie

Posted 1 year ago

“The interface isn't comfortable. Extras and flower images are too small and appear like a pile of little bit tricky information.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your feedback regarding our website. I’m sorry to hear that you found it uncomfortable and that the images appeared too small. We strive to create a user-friendly experience, and it’s disappointing to learn that we fell short in this aspect for you. Your comments about the size of the images and overall layout are valuable, and I will be sure to pass them along to our team as we explore ways to enhance our site. Best regards, Tom

Posted 1 year ago

“BEAUTIFUL CHOICE OF FLOWERS AND PLANTS.. QUICK DELIVERY.. EASY TO SEND FLOWERS TO FAMILY AND FRIENDS IN THE UK”

Helpful Report

Posted 1 year ago

Hello Tunde, Thank you for your beautiful 5-star review! We’re thrilled to hear that you loved our choice of flowers and plants, and that our quick delivery made the experience even better. It's great to know you found it easy to send flowers to your loved ones in the UK! Best wishes, Katie

Posted 1 year ago

“I am very disappointed with Prestige flowers. I feel completely ripped off. It cost me $108 US dollars and some change, to send my friend in the UK flowers and a teeny tiny bottle of champagne. She sent me a picture of what she received. It looked like someone went to the store, bought a bunch wrap of tulips and a twig of baby’s breath and shoved it in the vase. For this price, it should have at least been a full bottle of champagne. Never again!”

Helpful Report

Posted 1 year ago

Hello Poppy, Thank you for sharing your thoughts with us. I’m genuinely sorry to hear that your experience with Prestige Flowers did not meet your expectations. It’s disheartening to learn that the arrangement sent to your friend appeared lacking. We always aim for our customers to feel that they’re receiving value for their purchases, and I regret that we didn't achieve that for you this time. We advise on the website about the size of the bottle when selecting it. If you haven't done so already, please send us some images of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line. We’d be happy to look into this for you. Best wishes, Tom

Posted 1 year ago

“One star is being generous. Ordered flowers for wife’s birthday as oversees. They were sent to Blackpool instead of Aberdeen so arrived a day late (despite ordering 2 days in andvance) and I’ll let photos speak for themselves. Trully awful - and embarrassing - service and product.”

Helpful Report

Posted 1 year ago

Hello Andrew, Thank you for your feedback. I’m truly sorry to hear about the issues you experienced with your order. It’s completely understandable to feel frustrated when a special occasion doesn’t go as planned, especially when sending flowers overseas. I assure you that your experience matters to us, and we are committed to resolving any issues. Please could you send us some images of the bouquet, including a birds-eye view, to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line? Best wishes, Rosie

Posted 1 year ago

Helpful Report

Posted 1 year ago

“Your arrangements are always on point and professionally made with quality products at a very fair price. Customers can be assured that they will receive a quality service and Prestige can be relied upon for all occasions.”

Helpful Report

Posted 1 year ago

Hello Craig, Thank you for your wonderful 5-star review! We're so glad to hear that you find our arrangements top-notch and made with quality products. Your trust in us for all occasions truly means a lot, and we're committed to delivering reliable service every time. Best wishes, Katie

Posted 1 year ago

“Very disappointed with the flowers my mum received today for her birthday. The flowers are in an awful mess. Two arrived with no head. For what i paid I am disgusted.”

Helpful Report

Posted 1 year ago

Hello, Thank you for reaching out to us. I'm genuinely sorry to hear that the flowers your mum received were not up to standard. We completely understand how upsetting it can be to receive a product that doesn't meet expectations, especially on such a special occasion. Please know that we take your feedback seriously, and we want to make things right. If you could send us photos of the arrangement along with your order details to enquiries@prestigeflowers.co.uk, we will look into this and see how we can assist you further. Best wishes, Ellie

Posted 1 year ago

“Brilliant selection of flowers and other gifts available and very easily accessible.”

Helpful Report

Posted 1 year ago

Hello Thomas, Thank you for your brilliant 5-star review! We’re delighted that you appreciate our selection of flowers and gifts, and that you found everything easily accessible. Best wishes, Katie

Posted 1 year ago

“Super easy and streamlined experience. So nice when the sytem works well and you can make adjustments as you're going. That website infrastructure makes the experience very smooth and the flowers never dissapoint!”

Helpful Report

Posted 1 year ago

Hello there, Thank you for the fantastic 5-star review! We're so pleased to hear you found our system easy and enjoyable to use. It's great to know that our website infrastructure contributed to a smooth experience for you, and we always aim to deliver stunning flowers that delight. Best wishes, Katie

Posted 1 year ago

“Hands down the best place to order flowers for a special occasion. Great selection, good prices and customer service that is second to none. If you need flowers for any situation then you don't need to look anywhere else.”

Helpful Report

Posted 1 year ago

Hello Marc, Thank you so much for your amazing 5-star review! We’re thrilled to hear that you consider us the best place for ordering flowers. It's wonderful to know that you appreciate our selection, pricing, and customer service. Your support means a lot to us! Best wishes, Katie

Posted 1 year ago

“i'VE USED PRESTIGE FLOWERS TWICE IN THE LAST MONTH AND HAVE FOUND THEIR SERVICE TOP CLASS!”

Helpful Report

Posted 1 year ago

Hello Melanie, Thank you for your stellar 5-star review! We’re thrilled to hear that you've had a top-class experience with us not just once, but twice! Best wishes, Katie

Posted 1 year ago

“I ordered flowers for my sisters 60th a week before the actual date, however the flowers arrived a day late”

Helpful Report

Posted 1 year ago

Hello, Thank you for taking the time to share your experience with us. I’m really sorry to hear that the flowers for your sister's 60th birthday arrived a day late. We know how important it is for our deliveries to be timely, especially for special occasions, and it’s disappointing when we miss the mark. Due to the distance between the delivery address and our distribution centre, it can sometimes take extra time in transit, as we do advise on our website. Best regards, Tom

Posted 1 year ago

“This is what the upgrade to the large bouquet was like 🥲”

Helpful Report

Posted 1 year ago

Hello, Thank you for sharing your experience with us. I’m truly sorry to hear that the large bouquet did not meet your expectations. We want every order to bring joy and we regret that we fell short in this case. We understand that flowers are meant to delight, and it's disheartening to hear that you were disappointed. Your feedback is invaluable as it helps us enhance our offerings and ensure customer satisfaction. I have reached out via email to look into this for you. Best wishes, Ellie

Posted 1 year ago

“I ordered it first time for my friend’s husband who unfortunately passed away over the terrible cancer and absolutely heartbroken disease to the family and the flower was delivered to her for a bit of comfort and delivery was quiet on time .”

Helpful Report

Posted 1 year ago

Hello JianHua, Thank you for sharing such a heartfelt 5-star review. We are truly sorry to hear about your friend’s loss and are glad that our flowers could provide some comfort during this difficult time. Best wishes, Katie

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

Hello, Thank you for your wonderful 5-star review! We are thrilled to hear that you experienced excellent service. Your satisfaction is our top priority, and we truly appreciate your kind words. Best wishes, Katie

Posted 1 year ago

Prestige Flowers is rated 4.4 based on 274,234 reviews