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PowerBug.co.uk Reviews

4.7 Rating 4,725 Reviews
97 %
of reviewers recommend PowerBug.co.uk
Company Reviews Metrics Info
4.7
Based on 4,725 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read PowerBug.co.uk Reviews

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Alan H
PowerBug Customer
“Excellent service and products at competitive prices”
Helpful Report
Posted 7 years ago
David B
PowerBug Customer
“Excellent product choice and customer service”
Helpful Report
Posted 7 years ago
Paul
Verified Reviewer
“Service and delivery was superb. Ordered Thursday arrived Friday morning well packaged and all items correct. Great customer service and very responsive. I Finished work Friday afternoon and was really looking forward to testing the powerbug out, I have had powakaddy in the past and fancied a change and after much research the powerbug is easily the best value lithium trolley around. Took it to the course and it's a great little trolley, powered round 9 holes without a hitch until I unloaded my golf bag and pushed the button to unlock and fold it down and one of the plastic locking pins snapped off and fallen to the ground. I was so disappointed as it really is a great trolley but I suppose its only as strong as it's Achilles heel, a reliance on plastic to lock it in place. I have sent an email regarding the matter but they are not back till Monday boo hoo for me as I have no trolley to play in tomorrow's medal. I assume it should be easily remedied but I am a bit concerned that it could be a design flaw. Will see how it pans out. Best regards.”
Helpful Report
Posted 7 years ago
Roy B
Verified Reviewer
“Traded in my old powerbug sport for a new DHC model. I must have received a Friday build machine for it suffered some problems. However the assistance and after sales service provided by Christian and Rob were fantastic in resolving the situation. I can’t recommend this company strongly enough for the effort and support I received to end up with the product working as it should. Well done Powerbug.”
Helpful Report
Posted 7 years ago
Aubrey A
PowerBug Customer
“Wrong part originally sent, now corect”
Helpful Report
Posted 7 years ago
Richard W
PowerBug Customer
“Excellent service. Highly recommend”
Helpful Report
Posted 7 years ago
Hugh S
PowerBug Customer
“Item required easily identified and delivery of controller was excellent”
Helpful Report
Posted 7 years ago
Howard B
PowerBug Customer
“The problem with my trolley was resolved over the phone quickly. The replacement component was ordered at 16.00hrs and delivered before lunch the following day allowing the trolley to be working again very quickly. Excellent service!”
Helpful Report
Posted 7 years ago
Gillian B
PowerBug Customer
“The umbrella screw was the wrong one I needed the large screw which you don’t seem to sell . This screw keep the umbrella stable but the thread is too small . So a bit of a waste of time .”
Helpful Report
Posted 7 years ago
Mary H
PowerBug Customer
“Excellent service arrived next day”
Helpful Report
Posted 7 years ago
Grahame B
PowerBug Customer
“Decent good value trolley - I've purchased the GTX model - with ridiculously small but powerful lithium battery. Won't win any awards for looks & I don't particularly like the old fashioned handle but it does the job well.”
Helpful Report
Posted 7 years ago
Philip T
PowerBug Customer
“Excellent service as usual from initial ordering to prompt delivery.”
Helpful Report
Posted 7 years ago
Susan B
PowerBug Customer
“Light weight golf trolley which suits this lady golfer.Easy to assemble. It would be useful to know how long it is expected for the very light weight battery to be charged. The first time was guesswork as nowhere in the instructions that I could find told you how quick, quick should be!”
Helpful Report
Posted 7 years ago
Duncan F
PowerBug Customer
“Trolley was repaired under warranty. Credit to all the staff i spoke with. Very helpful. Recommended company to do business.”
Helpful Report
Posted 7 years ago
Gill R
PowerBug Customer
“Bit early to tell as Saturday was its first outing. Had some wheel spin/slippage on dry grass going uphill, so had to reduce speed to 1, but other than that it performed as expected.”
Helpful Report
Posted 7 years ago
Anonymous
PowerBug Customer
“Bought a couple of spare parts that had broken. They arrived quickly and as expected.”
Helpful Report
Posted 7 years ago
JOHN P
PowerBug Customer
“It’s very unusual for a powerbug to give a problem as we have 3 in our family but l have the DHC model which was a wee bit squeaky which was not a problem for powerbug it was uplifted repaired and delivered back in superfast time without any hassle! Totally recommend the customer services 100%”
Helpful Report
Posted 7 years ago
Graeme S
PowerBug Customer
“Second time I've bought a PowerBug. Previous one lasted for 10 years. Delighted with the new lithium battery model. Well priced against the leading trolley makers. Highly recommended.”
Helpful Report
Posted 7 years ago
Oliver W
PowerBug Customer
“Initially I sent an email about what I was looking for and never got a reply but I did my own research and ordered anyway. Now you're asking for feedback and the order has not even arrived!!”
Helpful Report
Posted 7 years ago
Sorry about this. Reviews.co.uk are independent of us and we believe that they canvas customers randomly at random times after orders are processed by us to determine our performance. In this instance it appears that the timing has been out of kilter. We did speak to the customer about the communication issue and happy to report that he was very happy with his offer and delivery has now been made within 48 hours of ordering.
Posted 7 years ago
Martin L
PowerBug Customer
“Brilliant easy to set up battery life better than stated so far folds neatly away Remote control or reverse function would be an advantage but not a problem”
Helpful Report
Posted 7 years ago
PowerBug.co.uk is rated 4.7 based on 4,725 reviews
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