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PowerBug.co.uk Reviews

4.7 Rating 3,229 Reviews

94 %

of reviewers recommend PowerBug.co.uk

Company Reviews

4.7

Based on 3,229 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PowerBug.co.uk:

PowerBug Golf Trolleys.

Manufacturers of Lithium powered electric golf trolleys, push trolleys, cart bags & trolley accessories.

Home to the best golf trolley warranty on the market & the amazing Mini Lithium Battery.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

PowerBug - 41 Eton Wick Road

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PowerBug.co.uk 5 star review on 21st March 2019

PowerBug.co.uk 5 star review on 11th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have a powerbug trolley and waterproof bag. One year and a few days on, one of the main zips has broken on the bag. Very impressed that powerbug shipped me a new replacement bag. My only gripe would be that it took a few emails for it to finally happen and their responsiveness was not particularly good but I'll put that down to covid and the busy Christmas period.”

Posted 5 months ago

“I have been so impressed with the service received by PowerBug since I initially bought a mini Lithium battery for my electric golf trolley. This was bought second hand and was starting to struggle to provide drive (not a PowerBug trolley by the way). So I have decided to change trolley and bought the GT series, but without the battery. Although I have only used it once at the moment I am delighted with the service, delivery and quality of the product.”

Posted 11 months ago

“I purchased the power bug cart bag in January and absolutely loved the bag, after a few uses the zip was broken but Powerbug have replaced the bag under warranty! Great customer service and dealt with the issue really fast. I would recommend the the cart bag as it is worth the money. The bag is great quality and the added space was welcomed!”

Posted 1 year ago

“The front wheel needs to be re- designed. It is to close to the frame and quickly clogged up with mud stopping the wheel from going round.”

Posted 1 year ago

“Having had a PowerBug for over 10 years and trouble free I had no problem ordering the next generation. The improvements are brilliant and consider this a better option than the two more expensive alternative makes on the market. Also a great company to deal with direct”

Posted 1 year ago

“Wow what a brilliant buggy. First class service. Called to buy at 12 noon and received it the next day. Battery brilliant can easily get 2 rounds with it.”

Posted 1 year ago

“I have now bought the GT DHC Trolley which is wonderful really pleased it. My last Power Bug I had for just over 13 years with hardly any problems at all. It is not just the Trolleys that are good the service and staff are excellent. If you contact Power Bug you will get to speak to person. Very rare these days. Bryan Mortimer”

Posted 1 year ago

“Hello, I bought a trolley 15 months ago and recently it has started to pull badly to the left. I have left 3 messages over more Th an a week apart asking for it to be reviewed under warranty and have had no reply whatsoever! I know there are issues with Covid but really not good customer service at all”

Posted 1 year ago

Hi Darren and sorry to see this Covid is a problem but not an excuse We have looked at our log files and can not pick up any messages from you We can report however that the issue has now been resolved and we are all happy again Our customer service phone line is always available for a fast response and you will speak to a human Thanks for bringing this to our attention

Posted 1 year ago

“Staff very helpful and didn't didn't try to badger me into buying, but, I'm very glad I bought one. Vert easy to set up and delivered earlier than promised. Have used several times now and copes well no matter what terrain. Would definitely recommend against the Big players in the market any day!”

Posted 1 year ago

“What great piece of kit, very well made and great to use. Good value for money”

Posted 1 year ago

“Minor repair excellent service from Jimmy.”

Posted 1 year ago

“I ordered a replacement battery charger yesterday lunchtime, it arrived at 10.30 this morning. Fantastic service, thanks!”

Posted 1 year ago

“Ordered my new GT Lithium model at 10.30 am on 14 th of May and it arrived 24 hrs later more great service and a fantastic model last one I had for 8 years and it never missed a beat 😊😊😊”

Posted 2 years ago

“Always willing to advise and carry out quick repairs at their workshop in Etom Wick.”

Posted 2 years ago

“Helpful over the telephone. Equally helpful and efficient at carrying out repair.”

Posted 2 years ago

“Very quick and speedy delivery can't fault the service”

Posted 2 years ago

“Very efficient customer service. New charger sold at a discount which successfully resolved our issue.”

Posted 2 years ago

“Very good service”

Posted 2 years ago

“The advice from the service dept was excellent and my cart was soon running again once I had fitted the necessary spare part which arrived by return of post. Great trolley now ten years old!”

Posted 2 years ago

“Mini lithium battery does it what it says on the tin. First time of use got to 16 holes before the metre dropped off the green. Only criticism I have is the charge time is not very quick.”

Posted 2 years ago

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PowerBug.co.uk is rated 4.69 based on 3,229 reviews