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PowerBug.co.uk Reviews

4.7 Rating 4,355 Reviews
97 %
of reviewers recommend PowerBug.co.uk
Company Reviews Metrics Info
4.7
Based on 4,355 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read PowerBug.co.uk Reviews

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

Write Your review

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Pandora G
PowerBug Customer
“Great company. Recently had a small issue with my trolley and it was resolved speedily and with my full satisfaction. Highly recommended products, and highly recommended support team. Thanks Powerbug!”
Helpful Report
Posted 1 day ago
Maureen B
PowerBug Customer
“Received the part I requested very promptly with no postage charges. Very good service.”
Helpful Report
Posted 2 days ago
Polly C
PowerBug Customer
“Amazing trolley, and now using my range finder from PowerBug! Has all the features and hopefully handicap will come down!”
Helpful Report
Posted 3 days ago
Allen J
PowerBug Customer
“The trolley is excellent my only problem with it is that the top bag holder is fixed and not hinged. Just a little thing but being hinted would be easier to store and for travel. Everything else is perfect.”
Helpful Report
Posted 1 week ago
Paul F
PowerBug Customer
“Service and delivery very good , but universal size golf trolley bolt was too short”
Helpful Report
Posted 1 week ago
Nigel T
PowerBug Customer
“The ordering process was easy enough & the summer sale discount made the choice over rival suppliers a 'no-brainer'. The communications about the delivery time weren't handled very well, with no reply arriving after a couple of enquiries. However, once the company received their stock, this ironed itself out & the team were very helpful in sorting out a convenient delivery window.”
Helpful Report
Posted 1 week ago
Martin K
PowerBug Customer
“Compared to my previous, eight year old power bug, I find the NX to be a bit heavier and cumbersome, with no obvious place to grip the trolley when lifting in and out of my car boot. Without the ability to freewheel without the battery in place I find very awkward. I also find the speed controller to be fiddly to adjust and no real need for the extra "half speeds". On the positive side it seems well built and robust and as I play on a hilly course the DHC and parking brake are very usefull. I have only used the trolley twice so hopefully my experience will improve as I become more used to using it.”
Helpful Report
Posted 1 week ago
Rosemary H
PowerBug Customer
“I never received the product I have been robbed of over €150 Email sent to inquire a second time about delivery no response. AVOID - YOU WILL LOSE YOUR MONEY”
Helpful Report
Posted 1 week ago
Hi Rosemary, We’re truly sorry to hear of your disappointment, but we want to say that we categorically deny any suggestion that we are “robbing” customers. Your EU order was dispatched promptly, and tracking details were provided. Unfortunately, EU customs appear to be experiencing delays at the moment, which is affecting clearance times. We have also sent several emails with updates — it’s possible these may have landed in your spam or promotions folder. We believe this may simply be a misunderstanding, as we work hard to maintain excellent customer service, as reflected in many of our reviews. We sincerely apologise that your order is taking longer than expected to arrive. While customs delays are beyond our control, we will continue to monitor your shipment and keep you updated.
Posted 1 week ago
Robert B
PowerBug Customer
“So glad I went for the PowerBug. Easy to use and I love the speed settings, 4.5 is the perfect setting for me and powerbug was one of the only trolleys that had the half speed settings.”
Helpful Report
Posted 1 week ago
Darrell W
PowerBug Customer
“I have had a power bug trolley for about twenty years now,I won't say it's never gone wrong but every time I've had a problem the power bug engineers have sorted it out very quickly and never charged what I would consider to be to much So thank you”
Helpful Report
Posted 1 week ago
Paul B
PowerBug Customer
“Considered buying a powerbug trolley for quite a while, reaiiy glad i did. I have only used it twice up to this point but have been really pleased. The transaction was smooth from the beginning. Trolley arrived after a few days well packed and easy to put together. Only used it it for 18 holes so far but battery is still in the green. It is my first electric trolley so i dont have anything to compare it with, but it seems reaaly sturdy and well made, longevity test will have to wait, but all good so far. Courier did leave it on the doorstep and said i had signed for it, which didnt happen. Luckily the wife was in and collected it safely.”
Helpful Report
Posted 1 week ago
Harvey H
PowerBug Customer
“I had trouble with my front wheel on my powerbug golf trolley. Jim and Christian saved the day I now up and running again Thank you”
Helpful Report
Posted 1 week ago
Paul D
PowerBug Customer
“Excellent service and friendly”
Helpful Report
Posted 1 week ago
Scott A
PowerBug Customer
“Powerbug NX DHC. I used my Powerbug yesterday for the first time on a very hilly golf course and it was brilliant, so easy to unfold and fold back up, easy to store away as you can take the wheels off and turn them around, especially as I don’t have a big boot on my car, and the DHC (down hill control) was great. Over all service was fantastic too, ordered mine on the Thursday and have it delivered on Monday morning. Screen easy to read, battery had well over 50% left after I finished my round, parking brake worked great and the speed settings are perfect too, I was playing with someone that was using a Powercaddy and he wished he had the speed settings of the Powerbug. I would highly recommend. Price is good to and has a 3 year warranty.”
PowerBug.co.uk 5 star review on 23rd September 2025
Helpful Report
Posted 1 week ago
Fiona B
PowerBug Customer
“Your service is always excellent but unfortunately I have the wrong part and will need to return it”
Helpful Report
Posted 2 weeks ago
P R
PowerBug Customer
“excellent products at very reasonable prices,always reliable with a great after sales team.”
Helpful Report
Posted 2 weeks ago
Stephen P
PowerBug Customer
“Had a PowerBug trolley for many years. Very pleased with it and the support from PowerBug. Had spare parts and new battery. Always good delivery times.”
Helpful Report
Posted 2 weeks ago
Robert P
PowerBug Customer
“Used my trolley a few times now very happy with it and is easy to use.”
Helpful Report
Posted 2 weeks ago
Norman G
PowerBug Customer
“Excellent service. Missing nut replaced immediately without charge.”
Helpful Report
Posted 2 weeks ago
Stephen L
PowerBug Customer
“purchased a replacement bottom bag holder and it fitted perfectly”
Helpful Report
Posted 2 weeks ago
PowerBug.co.uk is rated 4.7 based on 4,355 reviews
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