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PowerBug.co.uk Reviews

4.69 Rating 3,228 Reviews
94 %
of reviewers recommend PowerBug.co.uk
Company Reviews Metrics Info
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.84 out of 5
Read PowerBug.co.uk Reviews

About PowerBug.co.uk:

PowerBug Golf Trolleys.

Manufacturers of Lithium powered electric golf trolleys, push trolleys, cart bags & trolley accessories.

Home to the best golf trolley warranty on the market & the amazing Mini Lithium Battery.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

PowerBug - 41 Eton Wick Road

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Stephen
“I have been so impressed with the service received by PowerBug since I initially bought a mini Lithium battery for my electric golf trolley. This was bought second hand and was starting to struggle to provide drive (not a PowerBug trolley by the way). So I have decided to change trolley and bought the GT series, but without the battery. Although I have only used it once at the moment I am delighted with the service, delivery and quality of the product.”
Helpful Report
Posted 5 months ago
Jordan I
“I purchased the power bug cart bag in January and absolutely loved the bag, after a few uses the zip was broken but Powerbug have replaced the bag under warranty! Great customer service and dealt with the issue really fast. I would recommend the the cart bag as it is worth the money. The bag is great quality and the added space was welcomed!”
Helpful Report
Posted 7 months ago
Paul D
>
“The front wheel needs to be re- designed. It is to close to the frame and quickly clogged up with mud stopping the wheel from going round.”
Helpful Report
Posted 1 year ago
Joe
“Having had a PowerBug for over 10 years and trouble free I had no problem ordering the next generation. The improvements are brilliant and consider this a better option than the two more expensive alternative makes on the market. Also a great company to deal with direct”
Helpful Report
Posted 1 year ago
John H
>
“Wow what a brilliant buggy. First class service. Called to buy at 12 noon and received it the next day. Battery brilliant can easily get 2 rounds with it.”
Helpful Report
Posted 1 year ago
Bryan M
“I have now bought the GT DHC Trolley which is wonderful really pleased it. My last Power Bug I had for just over 13 years with hardly any problems at all. It is not just the Trolleys that are good the service and staff are excellent. If you contact Power Bug you will get to speak to person. Very rare these days. Bryan Mortimer”
Helpful Report
Posted 1 year ago
Darren
“Hello, I bought a trolley 15 months ago and recently it has started to pull badly to the left. I have left 3 messages over more Th an a week apart asking for it to be reviewed under warranty and have had no reply whatsoever! I know there are issues with Covid but really not good customer service at all”
Helpful Report
Posted 1 year ago
Hi Darren and sorry to see this Covid is a problem but not an excuse We have looked at our log files and can not pick up any messages from you We can report however that the issue has now been resolved and we are all happy again Our customer service phone line is always available for a fast response and you will speak to a human Thanks for bringing this to our attention
Posted 1 year ago
Anonymous
“Staff very helpful and didn't didn't try to badger me into buying, but, I'm very glad I bought one. Vert easy to set up and delivered earlier than promised. Have used several times now and copes well no matter what terrain. Would definitely recommend against the Big players in the market any day!”
Helpful Report
Posted 1 year ago
Mike C
>
“What great piece of kit, very well made and great to use. Good value for money”
Helpful Report
Posted 1 year ago
John C
>
“Minor repair excellent service from Jimmy.”
Helpful Report
Posted 1 year ago
Anonymous
“I ordered a replacement battery charger yesterday lunchtime, it arrived at 10.30 this morning. Fantastic service, thanks!”
Helpful Report
Posted 1 year ago
CR S
>
“Ordered my new GT Lithium model at 10.30 am on 14 th of May and it arrived 24 hrs later more great service and a fantastic model last one I had for 8 years and it never missed a beat 😊😊😊”
Helpful Report
Posted 1 year ago
Martin E
“Always willing to advise and carry out quick repairs at their workshop in Etom Wick.”
Helpful Report
Posted 1 year ago
David B
“Helpful over the telephone. Equally helpful and efficient at carrying out repair.”
Helpful Report
Posted 1 year ago
Terence T
“Very quick and speedy delivery can't fault the service”
Helpful Report
Posted 1 year ago
Mervyn R
“Very efficient customer service. New charger sold at a discount which successfully resolved our issue.”
Helpful Report
Posted 1 year ago
Andrew G
“Very good service”
Helpful Report
Posted 1 year ago
Peter E
“The advice from the service dept was excellent and my cart was soon running again once I had fitted the necessary spare part which arrived by return of post. Great trolley now ten years old!”
Helpful Report
Posted 1 year ago
Graham G
“Mini lithium battery does it what it says on the tin. First time of use got to 16 holes before the metre dropped off the green. Only criticism I have is the charge time is not very quick.”
Helpful Report
Posted 1 year ago
Roger S
“Excellent reaction to refund and prompt shipping of a substitute order. No quibbles”
Helpful Report
Posted 1 year ago
PowerBug.co.uk is rated 4.69 based on 3,228 reviews
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