PowerBug.co.uk Reviews

Name: PowerBug.co.uk
Address: Wizza LTD, Bath Road, Reading, Berkshire
Rating: 4.74

4.7 Rating 4,725 Reviews

97 %

of reviewers recommend PowerBug.co.uk

Company Reviews

Metrics

Info

4.7

Based on 4,725 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

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PowerBug.co.uk 5 star review on 14th August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a problem with trolley, phoned PowerBug any could not find a better team of people to deal with, totally customer friendly and bent over backwards to help. Had to send trolley back for replacement part all done with no fuss or hassle. 1st class service and would totally recommend to all my friends.”

Helpful Report

Posted 7 years ago

“only recently bought it but so far so good, love the small battery, overall very good experience from power bug”

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Posted 7 years ago

“Good service kept up to date on progress of order.”

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Posted 7 years ago

“Tremendous service received from Jimmy and trolley received next day”

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Posted 7 years ago

“Best service I've had ever on a purchase of golf equipment. Will use you again”

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Posted 7 years ago

“I am very pleased with the service you have given me, What more can I say, first class”

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Posted 7 years ago

“Item purchased was quick and efficient. The offer against replacement of my battery was generous but the part exchange for my trolley was much lower than expected. Good customer service would expect to supplier to ring customer where there is a protracted discussion as in this case”

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Posted 7 years ago

“Very helpful salesman, very knowledgeable The trolley is very quick to setup and easy to use”

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Posted 7 years ago

“Very helpful and quick postage”

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Posted 7 years ago

“Brilliant service thanks 24hrs from order to delivery was great.”

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Posted 7 years ago

“I have always been very pleased with my PowerBug trolley and having now used the after sales service I can “upgrade” to being delighted.”

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Posted 7 years ago

“not received parts yet, Dpd delivered yesterday unfortunately we we out but driver did not leave parcel with neighbour or put it gate at in side of house Advised dpd that i would collect parcel from pickup shop at weekend, received email on Sat to collect Sun at local shop but advised that i would be emailed again to confirm when available to collect. Its sunday afternoon and im still waiting for confirmation email!!!”

Helpful Report

Posted 7 years ago

Hello there, DPD will only delivery to a neighbour if the neighbours are in and willing to accept the delivery, likewise with leaving the parcel in a safe place, this must be confirmed with the driver as standard procedure is to take the parcel away and re-deliver on the next working day. Your parcel was then arranged to be dropped at a local DPD drop-off point but it seems the driver did not make the cut-off time for this to happen. It has been re-scheduled now for delivery today. Sorry for any inconvenience or confusion called, for reference DPDs customer service number is: 0121 275 0500

Posted 7 years ago

“Superb trolley - just a shame about the delivery company who told me it would arrive on Tuesday but eventually turned up late Thursday afternoon after I had stayed in for two days and had to get Mark at Powerbug to chase them two or three times.”

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Posted 7 years ago

“My husband is delighted with the new wheel for his trolley. He can’t believe that the spares are so readily available. Thank you”

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Posted 7 years ago

“Tiny issue with delivery but power bug service was first rate and put it right straight away. Trolly first class, would definitely recommend.”

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Posted 7 years ago

“The product is very good and no issues. The model I ordered is out of stock for a while so got upgraded to the next model up free of charge, which is very appreciated. However, I ordered a white model and received black - and the shipping address PowerBug used was incorrect meaning it took an extra day to be delivered. Overall a great product, just silly mistakes stopped this from being a full star review.”

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Posted 7 years ago

“I found the process of buying my trolley really easy great customer service, very helpful and so far I love my powerbug.”

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Posted 7 years ago

“Website makes it easy to identify the parts one needs and ordering and delivery is quick and efficient”

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Posted 7 years ago

“Just received and have had one outing Everything works as expected and better. Have just changed to this from Powerbug Sports which has operated very well for 6+years and look forward to similar long useage”

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Posted 7 years ago

“Easy to order ,fast delivery ,next working day. Had a small problem with speed control, rang and Christian was really helpful ,sorted the issue on the phone”

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Posted 7 years ago

PowerBug.co.uk is rated 4.7 based on 4,725 reviews