Login
Start Free Trial Are you a business? Click Here

Power Tool World Reviews

4.8 Rating 43,979 Reviews
97 %
of reviewers recommend Power Tool World
Read Power Tool World Reviews
Visit Website

Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous
Anonymous  // 01/01/2019
Prices can’t be beat from experience, ordered just under £300 on a Sunday night so qualified for a free (next day) Tuesday delivery which was understandable ,only problem was it arrived a wk later on the Monday ☹️ due to warehouse move, I had to chase the order up & replies were swift but you should be contacting me to explain the situation not the other way around, was told id get a 10% discount code which still waiting for, but as I say prices can’t be beat so prob will use again 6/10 experience
Helpful Report
Posted 6 months ago
I always look at Powertool world first, when a new tool is on the horizon. Firstly they are normally the most competitively priced, second they often have options, battery free, no storage box etc. Standard free delivery is always excellent, fast well packaged and I 've never had any issues. With this purchase they have even started sending email reminders to do your warranty registration, you can't really get better service.
Helpful Report
Posted 6 months ago
Love using this place, there the best prices anywhere, always in stock and also available to click and collect locally to me, but also super speedy delivery . Staff are very friendly and always do there best to help
Helpful Report
Posted 6 months ago
Sadly, not a helpful experience. I required a replacement battery for a Bosch hedge trimmer. Before purchasing one that appeared compatible, I gave your help line assistant the 10-digit code on the original Bosch battery & asked whether the product I was inquiring about was compatible. I was assured it was. It wasn't. Returning the useless battery was not easy & (not surprisingly) incurred a charge. Lastly, I am still waiting for my refund.
Helpful Report
Posted 6 months ago
did everything i asked very good
Helpful Report
Posted 6 months ago
Great communication, very easy transaction. Postage was next day and Price was fantastic. Overall a great experience.
Helpful Report
Posted 6 months ago
excellent delivery, good communication. great price.
Helpful Report
Posted 6 months ago
I purchased an item with next day delivery. By 4pm the next day with no notification of delivery or dispatch I contacted power tool World to enquire where my chop saw stand was and explained that I was working away tomorrow and I needed it. I was told due to building works it was missed and would be dispatched for delivery the next day. I would get a discount voucher for my next order as an apology. I postponed my work by a day as I need the chop saw stand and just put it down to bad luck not bad service. However the next day the saw stand still did not arrive or any notification to say it would be delivered that day. I rang back at 4.45 and got the same basic story and would be there tomorrow. It did arrive the following day however despite losing a days work waiting for it not to arrive the previous day I also spent a week working bent over a chopsaw without its stand. I have not been offered any compensation as promised in the form of 15% off my next order as promised but instead I have been sent two "please rate your exsperice with a chance to win £20 off my next order. Really don't think they choose these honest reviews to receive prices or even read them for that mater. Come on power tool world sort it out. Happy shopping jon
Helpful Report
Posted 6 months ago
Order arrived 4 days late due to “the warehouse being reorganised” and the promised discount voucher never materialised. The product is fine & at a good price - but if your relying on tools by a set date, it worth noting…
Helpful Report
Posted 6 months ago
Easy transaction everything well packaged and at a great price
Helpful Report
Posted 6 months ago
Excellent price & quick free delivery
Helpful Report
Posted 6 months ago
Not magnetic for 1/4 drive
Helpful Report
Posted 6 months ago
Very good and all as advertised.
Helpful Report
Posted 6 months ago
Excellent service - the battery came the next day.
Helpful Report
Posted 6 months ago
No issues very good service
Helpful Report
Posted 6 months ago
This was my first purchase from Power Tool World. Very easy to order online. Delivery over £50 was free. Ordered on Thursday and the item arrived on the following Monday. Well packaged and in good condition. I will most certainly be ordering from Power Tool World again.
Helpful Report
Posted 6 months ago
I had no problems at all with power tool world.
Helpful Report
Posted 6 months ago
Wrong fan in wrong box , 12v but should of been 18v
Helpful Report
Posted 6 months ago
Great price and speedy delivery
Helpful Report
Posted 6 months ago
Ordered on Thursday afternoon and received order Monday morning. Very pleased with strimmer and arrived in original box with no damage, will use again.
Helpful Report
Posted 6 months ago
Power Tool World is rated 4.8 based on 43,979 reviews