Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.83

4.8 Rating 44,844 Reviews

97 %

of reviewers recommend Power Tool World

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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

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“Thought sander was going to arrive next day, but didn’t turn up for 3 days”

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Posted 9 months ago

“All very good as always 10/10”

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Posted 9 months ago

“Was promised quick delivery but it took about 8 days. When I queried the delay initially, Dan sent me an e-mail explaining that warehousing problems were causing the delay and that all affected would receive a 10% concession on their next order. I still await receiving this offer and think it would have been considerably better to have offered it for my delayed order. Order eventually arrived safely. I made the order with Power Tool World because of promise of quick delivery and competitive prices.”

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Posted 9 months ago

“Prompt service. Good price.”

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Posted 9 months ago

“Although the delivery was disturbing which I confirm this might not have been your problem, I am very pleased with your company and keeping me informed. I will use you again, thank you for your help”

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Posted 9 months ago

“This was my first purchase from Power Tool World. The buying procedure on line was easy and straightforward to do. I received a message stating that my order was being processed and would be delivered within a few days. Unfortunately, there was a delay in my order being completed within the timescales stated which was not a major issue on my part. I did appreciate the apology message informing me of the delay and would be kept informed of any further scenarios that may arise. I was even given the option to cancel the order if need be. My order was completed and delivered within a week so no great hardship. I was even given a 10% discount off my next order as compensation for the delay. Not many companies do that these days. Well done PTW, I'd certainly recommend them.”

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Posted 9 months ago

“Excellent prices, good packing,and fast delivery by a reputable courier who takes care of the package.”

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Posted 9 months ago

“Postage very, very slow”

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Posted 9 months ago

“U need to change ur couriers I purchased items. 2/3 Working days it took. 5 days tried to call ur customer service a few times No answer”

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Posted 10 months ago

Good morning, We're very sorry for the delay to your delivery and any inconvenience this has caused. Please be assured we’re following this up with the courier to understand what went wrong. We’re currently experiencing a high volume of calls, and we sincerely apologise that you were unable to get through. When all our agents are assisting other customers calls are placed in a queue, but we understand how frustrating it can be when you’re unable to reach us. We're truly sorry that you didn’t have the opportunity to speak with us directly about this issue, and we appreciate your patience and understanding. Kind regards, PTW

Posted 9 months ago

“Good choice of equipment at a competitive price. Easy to navigate web site, and good response to enquiries.”

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Posted 10 months ago

“Great price and delivery, will use again”

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Posted 10 months ago

“Good price and speedy delivery.”

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Posted 10 months ago

“Great price, quickly despatched and delivered.”

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Posted 10 months ago

“Straightforward transaction. Great price. Great product. Quick delivery.”

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Posted 10 months ago

“good everything”

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Posted 10 months ago

“Great price!”

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Posted 10 months ago

“It’s my first time using Power tool World, the Makita saw was on offer item purchased and next day delivery 🚚 ✔️✔️ The warranty for 3 years we sorted it out between us the Registration No was found on the paperwork all good would use P T World again”

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Posted 10 months ago

“Defo my go to now, fantastic service much appreciated 👍👍”

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Posted 10 months ago

“Swift and efficient service”

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Posted 10 months ago

“My go to for power tools. Always guaranteed next day delivery, fantastic customer service and great customer experience!”

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Posted 10 months ago

Power Tool World is rated 4.8 based on 44,844 reviews