Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.82

4.8 Rating 46,448 Reviews

97 %

of reviewers recommend Power Tool World

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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

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“I used Powertool World as they offered next day delivery - it simply didn't happen, when I queried where my order was I was told that they were refurbishing their warehouse? Poor! I placed the order on Monday and received it on Friday..............Thats not next day! If they know that they cannot deliver then they should not advertise as such.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Hassle free purchase and delivered on time”

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Posted 1 year ago

“Tbh I’m very surprised this company has requested feedback from me, ordered a DeWalt DCD444 from this site as it states its next day delivery, it was certainly not, after a few days over the expected delivery date I them began calling customer service to see what has gone so wrong, after multiple attempts at getting through to someone I was told their having warehouse upgrades and could not confirm when it would be dispatched, I’m sorry but this is unacceptable, it’s a 5 minute job to log in to your website and remove the next day option and put a statement saying your having a warehouse upgrade so there will be delays in dispatch. I’ll be sticking to Powertoolmate in the future”

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Posted 1 year ago

“Fast delivery at the right price”

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Posted 1 year ago

“Sadly my order took a week to arrive after trying to contact them by phone which was a nightmare I found out that my order had been forgotten as they were reorganizing the warehouse I will use them again but not for anything needed next day service has been good before but not this time”

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Posted 1 year ago

“I recently purchased your Bosch lawnmower (model no. Rotak32-12) which ideally suits my two smallish lawns. To say I'm impressed with it's performance is an understatement and I would strongly recommend it to any perspective buyer.”

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Posted 1 year ago

“What more can I say other than: brilliant service, brilliant tool range, good prices, great service.”

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Posted 1 year ago

“Prices can’t be beat from experience, ordered just under £300 on a Sunday night so qualified for a free (next day) Tuesday delivery which was understandable ,only problem was it arrived a wk later on the Monday ☹️ due to warehouse move, I had to chase the order up & replies were swift but you should be contacting me to explain the situation not the other way around, was told id get a 10% discount code which still waiting for, but as I say prices can’t be beat so prob will use again 6/10 experience”

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Posted 1 year ago

“I always look at Powertool world first, when a new tool is on the horizon. Firstly they are normally the most competitively priced, second they often have options, battery free, no storage box etc. Standard free delivery is always excellent, fast well packaged and I 've never had any issues. With this purchase they have even started sending email reminders to do your warranty registration, you can't really get better service.”

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Posted 1 year ago

“Love using this place, there the best prices anywhere, always in stock and also available to click and collect locally to me, but also super speedy delivery . Staff are very friendly and always do there best to help”

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Posted 1 year ago

“Sadly, not a helpful experience. I required a replacement battery for a Bosch hedge trimmer. Before purchasing one that appeared compatible, I gave your help line assistant the 10-digit code on the original Bosch battery & asked whether the product I was inquiring about was compatible. I was assured it was. It wasn't. Returning the useless battery was not easy & (not surprisingly) incurred a charge. Lastly, I am still waiting for my refund.”

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Posted 1 year ago

“did everything i asked very good”

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Posted 1 year ago

“Great communication, very easy transaction. Postage was next day and Price was fantastic. Overall a great experience.”

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Posted 1 year ago

“excellent delivery, good communication. great price.”

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Posted 1 year ago

“I purchased an item with next day delivery. By 4pm the next day with no notification of delivery or dispatch I contacted power tool World to enquire where my chop saw stand was and explained that I was working away tomorrow and I needed it. I was told due to building works it was missed and would be dispatched for delivery the next day. I would get a discount voucher for my next order as an apology. I postponed my work by a day as I need the chop saw stand and just put it down to bad luck not bad service. However the next day the saw stand still did not arrive or any notification to say it would be delivered that day. I rang back at 4.45 and got the same basic story and would be there tomorrow. It did arrive the following day however despite losing a days work waiting for it not to arrive the previous day I also spent a week working bent over a chopsaw without its stand. I have not been offered any compensation as promised in the form of 15% off my next order as promised but instead I have been sent two "please rate your exsperice with a chance to win £20 off my next order. Really don't think they choose these honest reviews to receive prices or even read them for that mater. Come on power tool world sort it out. Happy shopping jon”

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Posted 1 year ago

“Order arrived 4 days late due to “the warehouse being reorganised” and the promised discount voucher never materialised. The product is fine & at a good price - but if your relying on tools by a set date, it worth noting…”

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Posted 1 year ago

“Easy transaction everything well packaged and at a great price”

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Posted 1 year ago

“Excellent price & quick free delivery”

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Posted 1 year ago

Power Tool World is rated 4.8 based on 46,448 reviews