Pounds to Pocket Reviews

Name: Pounds to Pocket
Rating: 3.92

3.9 Rating 365 Reviews

1 %

of reviewers recommend Pounds to Pocket

Company Reviews

Metrics

Info

3.9

Based on 365 reviews

Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

0800 016 3106

Email:

support@PoundstoPocket.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I think it would be great if customers could see their balances online and pay them online. I cannot understand why you would not have this. In addition to this, people should be able to pay using bank transfers as a method of payment. Plus, paying back double what was borrowed seems a little unscrupulous. I appreciate that there are costs to administering a loan but I do not believe it is the amounts that are quoted. You need to be clearer about what these costs are going towards and cap them as they are unfair. I have already paid off what I borrowed yet I am still paying, that cannot be right...this needs to be looked at!”

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Posted 11 years ago

“Pounds to pocket is a very realible company and the staff are very helpful and supportive.”

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Posted 11 years ago

“I found the chat room very helpful unlike the ooperator on the phone who was very unhelpful as when I explained circumstances the operator just hung up on me”

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Posted 11 years ago

“Connected straight away with Chat Live, and after security, the person on the other end was efficient, quick, polite and answered by questions. Many thanks”

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Posted 11 years ago

“very good customer service online chat was brilliant and handy”

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Posted 11 years ago

“I have used Pounds to Pocket a couple of times and would highly recommend them. There rates are very reasonable and any queries are answered professionally and quickly. Thanks Pounds to Pocket”

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Posted 11 years ago

“Very helpful, patient”

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Posted 11 years ago

“Helped me out when nobody else would thanks a lot”

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Posted 11 years ago

“I've had no problems, not with my loan agreement nor with customer service”

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Posted 11 years ago

“Always there when you need them, rates are a bit high but it's easier than getting money from your bank. Customer service is excellent!”

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Posted 11 years ago

“Good customer service, Brittnie was very helpful”

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Posted 11 years ago

“Thank you for supplying great service and being understanding in all aspects.”

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Posted 11 years ago

“live chat very helpfull and polite”

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Posted 11 years ago

“after being a customer for a few years and having loans including one over a thousand pounds and repaying them and never defaulting on them we are not able to be helped by you. not impressed”

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Posted 11 years ago

“Very helpful and clear when asked about my options with regards to paying off before the agreed time.”

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Posted 11 years ago

“Easy to deal with”

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Posted 11 years ago

“My experience with live chat was great they were very quick and helped me with what i needed i would use this service again.”

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Posted 11 years ago

“i'm impressed by two things with Pounds to Pocket.. 1) The customer service staff are excellent. They are polite, professional and above all they make you feel like a valued customer whilst making an effort to ensure that you have all the information you need at any time. 2) The online chat service is excellent. I have chatted with Maria and Perpetrial in the last fortnight and both were very helpful. I am looking for another loan and will be requesting that via P2P because of the above.”

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Posted 11 years ago

“Fantastic service very pleased”

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Posted 11 years ago

“wouldn't give me a top up even when I haven't missed a single payment”

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Posted 11 years ago

Pounds to Pocket is rated 3.9 based on 365 reviews