Login
Start Free Trial Are you a business? Click Here

Pounds to Pocket Reviews

3.9 Rating 367 Reviews
1 %
of reviewers recommend Pounds to Pocket
3.9
Based on 367 reviews
Customer Service
Communication Channels
Live Chat, Email
Read Pounds to Pocket Reviews
Visit Website

Phone:

0800 016 3106

Email:

support@PoundstoPocket.co.uk

Write Your review

Anonymous
Anonymous  // 01/01/2019
Needed quick cash, got it in the minutes and what I have to say about customer service is great!
Helpful Report
Posted 10 years ago
Quick easy to understand response to my query, excellent service
Helpful Report
Posted 10 years ago
Very happy with the way the Agent helped me with my queries.
Helpful Report
Posted 10 years ago
I finished paying off my loan today. When i refreshed my account page, it said "Your application has been denied". I have NOT made another application. This implies that another search may have been done against my credit file. When I used Live Chat to investigate, I received nothing but stock pre-rehearsed answers and useless apologies. I will be pursuing the matter myself. Very disappointed.
Helpful Report
Posted 10 years ago
easy to deal with - good customer support.
Helpful Report
Posted 10 years ago
i suggest dont give your pocket a pounding, use us for pounds to pocket
Helpful Report
Posted 10 years ago
Great to deal with and efficient service
Helpful Report
Posted 10 years ago
pounds to pockets for very helpful
Helpful Report
Posted 10 years ago
Excellent customer service skills, quick response and always happy to help!
Helpful Report
Posted 10 years ago
Very effective when I had questions the online chat was easy and very useful, every employee I spoke to was excellent
Helpful Report
Posted 10 years ago
Very good customer service staff are very very helpful .
Helpful Report
Posted 10 years ago
I have used this company a couple of times in my hour of need. Brilliant customer service. Really easy to use
Helpful Report
Posted 10 years ago
Dorisha was very helpful today. Great speedy service.
Helpful Report
Posted 10 years ago
great company always here to help when needed
Helpful Report
Posted 10 years ago
Do not go with this company,IF you login they strangely can refuse you a loan before you apply for one? How is this possible so now this show up on you credit rating,I can't understand????
Helpful Report
Posted 10 years ago
Helpful and efficient.
Helpful Report
Posted 10 years ago
A little frustrated that the website states someone available to speak to 24/7 however not all departments are open those times and I could not find the information for the right department which meant that I had a wasted call last night and I was unable to clear my loan when I wanted. This is a minor problem but was a little inconvenient
Helpful Report
Posted 10 years ago
WELL HAPPY THANK YOU
Helpful Report
Posted 10 years ago
Very helpful and friendly. Have loans with you before and you have been very good to deal with.
Helpful Report
Posted 10 years ago
The online chatis very helpful. I have a feeling that it is managed by very professional people who know how tohandle customers politely no matter what. Charita is one of them. Keep it. Gasso Wilson Mwaluseke
Helpful Report
Posted 10 years ago
Pounds to Pocket is rated 3.9 based on 367 reviews