Pounds to Pocket Reviews

3.98 Rating 351 Reviews
74 %
of reviewers recommend Pounds to Pocket
Merchant Metrics
Customer Service
Communication Channels
Live Chat, Email
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0800 016 3106



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Anonymous  // 01/01/2019
Very good review very helpful when you need help and reassuring if you have any questions to do with re payment. Very happy
Posted 5 years ago
I have used Pounds to Pockets twice now and have found their service and custopmer interaction very helpful and of a high quality.
Posted 5 years ago
Your service is very good, i cannot fault it
Posted 5 years ago
If you make any alterations to your loan it doesn't reflect on your account on-line. For example, I deferred payment number 8 of 12 so that would have made a final 13th payment yet my account on-line informed me that after my 12th payment there were no further payments to be made. Had I not checked this with an on-line advisor this would have caused serious financial difficulties as I was under the impression my loan was fully repaid. Had this not happened, my review would have been 5 stars
Posted 5 years ago
Fantasic company u derstanding and fast to help will use again would recomed to anyone xxx
Posted 5 years ago
Chat line was very helpful
Posted 5 years ago
Would be better if you could make extra payments on the website. the only reason I can see for not doing this is to make it difficult thus earn more money from people who dont have the time to call or email
Posted 5 years ago
I did not have to wait long to speak to a representative of Pounds to Pocket, the advisor was polite, informative and helped me to move forward with my loan application.
Posted 5 years ago
always helpful and never had a issue with this company would recommend them to other people.
Posted 5 years ago
I have just finished paying off a loan with you and have been unindated with emails from you asking me to apply for another life an so I did a few minutes ago because my car just broke down and Christmas is right around the corner. You turned me down I don't get it?
Posted 5 years ago
had know problems with pounds to pocket.The service is great over the phone and live chat could not ask for a better service many thanks pounds to pockets
Posted 5 years ago
I think you do not look after loyal customers I have been a customer for 2 years and never missed a payment. applied for a new loan which you refused so where is the loyality
Posted 5 years ago
Quick simple and easy to use
Posted 5 years ago
Very competent staff to deal with all enquiries
Posted 5 years ago
every time i have spoken to someone regarding any issues they have been more than helpful
Posted 5 years ago
Excellent customer, always helpful and understanding.
Posted 5 years ago
Very helpful got straight to the problem and sorted it out.
Posted 5 years ago
I believed that you are one off the best loan company on the market and I'm happy to be one of your client for such a long time never add no problems and i have recommend to my friends that have use you all ready with no problems to.thanks
Posted 5 years ago
I find the way I have been treated when I applyed for a loan and got turned down I tryed to find out the reason why I hit a brick wall all I got was no lnformation for why I was turned down so my honest opinion is my star rating is -30 stars
Posted 5 years ago
live chat quick and efficient. information displayed clearly and is easy to understand.
Posted 5 years ago
Pounds to Pocket is rated 3.98 based on 351 reviews