Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.83

4.8 Rating 1,890 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,890 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 27th July 2025

Brendan Clarke

Postman Pooch 5 star review on 20th July 2025

621

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the pink cake for my puppy's 1st birthday, and she loved it! Piper ate the whole thing in about 2 minutes - oops! :) I love the fact you can personalise them as well, makes it even more special. Delivery was super quick, will deffo order from Postman Pooch again :)!”

Postman Pooch 5 star review on 10th July 2023

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Posted 2 years ago

“Amazing service and quality! I had accidentally ordered 3x boxes, and the staff at Postman Pooch were extremely helpful and quick at getting it all sorted for me. Made my client very happy and I’ll definitely be ordering again for my own dogs!”

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Posted 2 years ago

“Speedy delivery, well packaged and the cake was exactly as described on the website. One very happy doggie on her birthday 🥳”

Postman Pooch 5 star review on 6th July 2023

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Posted 2 years ago

“My GSD loved the cake and cookie !- arrived on time great service ! The free water bowl was a lovely gesture too !”

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Posted 2 years ago

“The box was perfect and came on time for my 3year old Doggo’s gotcha day . He soooo loved the cake and the biscuit and played endlessly with both the toys that came in the pack. It was very sweet of the team to send a handwritten note with birthday wishes !! I will definitely be ordering again”

Postman Pooch 5 star review on 5th July 2023

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Posted 2 years ago

“Unfortunately the birthday boxes were out of stock so it came in a plain box, however we received some additional treats to say sorry which was great the company did that. Our boy loved this for his 3rd birthday!”

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Posted 2 years ago

“Great natural treats”

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Posted 2 years ago

“Very well made cakes for the dogs had plenty from these guys for our dogs. So will be back again a few more times this year.”

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Posted 2 years ago

“Bella loved her treats fast delivery great customer service”

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Posted 2 years ago

“Brilliant service. Quick turnaround time and super quality.”

Postman Pooch 5 star review on 3rd July 2023

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Great customer service and quick delivery”

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Posted 2 years ago

“Lovely product all be the icing was mega hard poor Jess gave up. Quick delivery and well packaged.”

Postman Pooch 5 star review on 29th June 2023

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Posted 2 years ago

“I ordered my Puppy's first Birthday present from Postman Pooch. They have a fantastic selection of boxes and I picked the puppy Birthday Box which took the hard work out of picking a selection of pressies for her. The box even included a little doggy cake, candle and card which was a really nice little touch! I also ordered a Birthday bandana which was very cute! The treats in the selection box were great and they have almost all gone...in fact, I was about to order more which prompted me to write a review! Delivery was prompt and the packaging was great! Thank you Postman Pooch!”

Postman Pooch 5 star review on 28th June 2023

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Posted 2 years ago

“We ordered a birthday cake for our 2 year old Cocker Spaniel. The order came in very quick time and our pooch disposed of it in three bites. I guess it must have tasted ok!! We would use Postman pooch again in the future, seemed reliable on our first purchase. Thank you”

Postman Pooch 5 star review on 26th June 2023

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Posted 2 years ago

“Erik was over the moon to receive his Postman Pooch surprise birthday box! He particularly liked the bottom sniffer beer after it being chilled for these hot June days ☺️”

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Posted 2 years ago

“Easy service to use/order It arrived quickly Quality products inside”

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Posted 2 years ago

“Lovely cake delivered very pretty, delivery was quick and have just reordered another 1 for dog number 2”

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Posted 2 years ago

“Ordered a birthday box full of lovely goodies for our dog. Arrived in good time and was perfectly packaged. All the items where great, our dog particularly enjoyed the doggy cupcakes and the yak sticks. It was a lovely box for him to get stuck into to celebrate his day! Would recommend and definitely purchase again!”

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Posted 2 years ago

“Great selection of various sizes and chew factors- softer and hard. My dog loved them and would Hugh recommend. Definitely will be a regular customer. Thank you Postman Pooch for adding variety”

Postman Pooch 5 star review on 22nd June 2023

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Posted 2 years ago

Postman Pooch is rated 4.8 based on 1,890 reviews