Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.83

4.8 Rating 1,938 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 26th October 2025

Bev Newton

Postman Pooch 5 star review on 11th October 2025

Kirsten Irvine

641

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant communication - they rang me to double check something with my order to ensure I was happy which was a lovely touch. The parcel came quickly and Nico absolutely loved his birthday presents! Thanks so much.”

Postman Pooch 5 star review on 25th September 2025

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your lovely review! We're delighted to hear that our communication made a positive impression and that Nico enjoyed his birthday surprises. 🎉 We strive to ensure our customers and their furry friends have the best experience possible. Your kind words mean a lot to us! Warm woofs, Team Postman Pooch

Posted 3 weeks ago

“Really good value for money”

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Posted 1 month ago

Hi Laura, Thank you for the fantastic review! We're so pleased to hear that you found our products to be really good value for money. We strive to offer quality and affordability, so your feedback means a lot to us! Warm woofs, Team Postman Pooch

Posted 3 weeks ago

“Quick service and excellent value!”

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Posted 1 month ago

Hi Stephanie, Thank you for your fantastic review! We’re delighted to hear that you found our service quick and the value excellent. We strive to offer the best for our furry friends, and it’s wonderful to know we met your expectations. Warm woofs, Team Postman Pooch

Posted 3 weeks ago

“Postman pooch are very good order's sent out quickly and if you have any problems they sort things out quickly ,very friendly and helpful would highly recommend.”

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Posted 1 month ago

Hi Jane, Thank you so much for your glowing review! We’re delighted to hear that you found our service to be quick and helpful. 🐾 Your recommendation means the world to us, and we’re always here to ensure you and your furry friends have the best experience possible. Warm woofs, Team Postman Pooch

Posted 3 weeks ago

“Great service, speedy delivery and quality product.”

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Posted 1 month ago

Hi Julie, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our service, speedy delivery, and quality products. It warms our hearts to know that we could meet your expectations! We appreciate your support and can't wait to serve you again. Warm woofs, Team Postman Pooch

Posted 3 weeks ago

“Great gift for your pampered pooch! I was looking for something special for our lab's 4th birthday and found Postman Pooch! I was able to build my own box with items i knew my dog would like so items wouldnt be wasted. The box arrived in good time and i cant wait to give my dog his "gifts" on his birthday at the weekend!”

Postman Pooch 5 star review on 17th September 2025

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Posted 1 month ago

Hi Angela, Thank you so much for your wonderful review! We’re thrilled to hear that you found the perfect gift for your lab's 4th birthday at Postman Pooch. 🎉 It’s fantastic that you could customize a box tailored to your dog's tastes. We hope the birthday celebration is full of joy and tail wags! Warm woofs, Team Postman Pooch

Posted 3 weeks ago

“Really impressed with the service, communication and quality of products included. Dougie was beside himself with everything (except the hat 😁) Really lovely idea for those who’s dogs are their world”

Postman Pooch 5 star review on 14th September 2025

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Posted 1 month ago

Hi Charlotte, Thank you so much for your amazing review! We're thrilled to hear that you and Dougie loved the service and products. It's always a joy to see our furry friends excited, even if the hat wasn’t his favorite! 😁 We appreciate your support and are here to help make every moment with your dog extra special. Warm woofs, Team Postman Pooch

Posted 3 weeks ago

“Cake looked lovely and my dog absolutely loved it 🥳 , fast shipping and beautiful presentation, thank you and even a cute birthday card with dogs name on it ❤️”

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Posted 1 month ago

Hi Maria, Thank you for your lovely review! We're so thrilled that your dog enjoyed the cake and that you appreciated the presentation and fast shipping. 🥳 It warms our hearts to know we could add a special touch to your celebration with the birthday card! We hope to help you celebrate many more paw-some moments in the future! Warm woofs, Team Postman Pooch

Posted 3 weeks ago

“Fantastic product so worth every penny the dog loved the hamper and the lovely lady checked wothe about the hamper personally before sending , thank you”

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Posted 1 month ago

Hi Tracy, Thank you for your wonderful review! We’re absolutely delighted to hear that your dog loved the hamper. It’s always our pleasure to ensure our customers have the best experience possible, and your kind words mean so much to us! We hope to see you and your furry friend again soon! Warm woofs, Team Postman Pooch

Posted 3 weeks ago

“The birthday box was a hit and the cake devoured in seconds 🥰 really happy 7 years old poochie”

Postman Pooch 5 star review on 9th September 2025

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Posted 2 months ago

Hi Sheetal, Thank you for your fabulous review! We're absolutely thrilled to hear that the birthday box was such a hit and that your poochie loved the cake! 🥳 There's nothing quite like celebrating with our furry friends. We appreciate your support and can't wait to help you celebrate more special moments in the future! Warm woofs, Team Postman Pooch

Posted 3 weeks ago

“Quality amazing, great variety of tasty treats to keep the tails wagging for a good while. Milo, Bonnie and Lola are very happy customers and giving a pawsitive paws up thank you!”

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Posted 2 months ago

Hi Vikki, Thank you so much for your fantastic review! We're thrilled to hear that Milo, Bonnie, and Lola are so happy with their tasty treats - nothing makes us smile more than wagging tails! We strive to offer a paw-some variety to keep those furry friends delighted. Thanks for the pawsitive feedback! Warm wishes, Team Postman Pooch

Posted 3 weeks ago

“My first experience using Postman Pooch and cannot recommend them highly enough. I purchased a Birthday box for a friends dog , I received a call to advise the box design was out of stock and offered various alternatives, the lady who rang was very apologetic and so helpful. Another call from from staff member to say she had found a Birthday box and my order was being processed. Delivery was on time and the whole Birthday box was a fun filled box of treats which Barney loved. Well worth the money and will be using this retailer again.”

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Posted 2 months ago

Hi there, Thank you for your wonderful review! We're so pleased to hear about your positive first experience with Postman Pooch. It’s great to know our team was able to assist you in finding the perfect birthday box for your friend's dog. We're delighted that Barney enjoyed all the fun treats! We can't wait to serve you again in the future. Warm wishes, Team Postman Pooch

Posted 2 months ago

“I have used Postman Pooch a few times Very pleased with products, service and delivery. I would definitely recommend.”

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Posted 2 months ago

Hi Christine, Thank you for your wonderful review! We’re so glad to hear that you are pleased with our products, service, and delivery. Your recommendation means the world to us! We can’t wait to serve you and your furry friends again soon! Warm wishes, Team Postman Pooch

Posted 2 months ago

“Excellent product”

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Posted 2 months ago

Hi Sylvia, Thank you for your fantastic review! We're so glad to hear that you think our product is excellent. Your support means a lot to us, and we look forward to bringing more joy to you and your furry friends in the future! Warm wishes, Team Postman Pooch

Posted 2 months ago

“Great service, doggos loved the cake & pressies.”

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Posted 2 months ago

Hi Gill, Thank you so much for your wonderful review! We're delighted to hear that your doggos enjoyed the cake and pressies. It warms our hearts to know our efforts bring joy to your furry friends! Can’t wait to help you celebrate again in the future! Best wishes, Team Postman Pooch

Posted 2 months ago

“My dogs love the variety and taste of the natural treats. They arrive quickly and are carefully wrapped. They are great value for money.”

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Posted 2 months ago

Hi Mim, Thank you for your amazing review! We're thrilled to hear that your dogs are enjoying the variety and taste of our natural treats! It's great to know they arrived quickly and safely, and we always strive to provide great value for our customers. We look forward to serving you and your furry friends again soon! Warm wishes, Team Postman Pooch

Posted 2 months ago

“Next day delivery they literally mean next day!! Was so amazed - first business in a while that actually does as they say! My dogs LOVED their parcel thank you so much! Will 100% be ordering again!”

Postman Pooch 5 star review on 16th August 2025

Helpful Report

Posted 2 months ago

Hi there, Thank you for your amazing review! We're thrilled to hear that you had a fantastic experience with our next day delivery, and it’s wonderful to know your dogs loved their parcel! We’re looking forward to sending more happiness your way in the future! Warm wishes, Team Postman Pooch

Posted 2 months ago

“Brilliant service and products that my dogs enjoy.”

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Posted 2 months ago

Hi Susan, Thank you so much for your amazing review! We're thrilled to hear that you and your dogs are enjoying our products and service. Your kind words motivate us to keep delivering the best for our furry friends! We can’t wait to see you again soon! Warm wishes, Team Postman Pooch

Posted 2 months ago

“Really cute box of goodies. Unfortunately the biscuit was broken but im sure Muephy won't mind”

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Posted 2 months ago

Hi there, Thank you for your sweet review! We’re so glad you found the box of goodies cute, and we hope Murphy enjoys every bit of it—even the broken biscuit! Your feedback is always appreciated. Best wishes, Team Postman Pooch

Posted 2 months ago

“The birthday boxes (x2 boy/girl boxes) went down an absolute treat. Their human’s (actually owners) thought they were great to.They are still working their way through the treats and having lots of fun with the toys! The space hopper is a massive hit. Only downside the comments weren’t followed up. Kalli ended up with two birthday cards!! Even tho they were for two different Pups! Otherwise great 👍🏼 I will definitely use again.”

Helpful Report

Posted 2 months ago

Hi Sandra, Thank you so much for your wonderful review! We’re delighted to hear that the birthday boxes were such a hit with both the pups and their humans! It’s great to know they’re enjoying the treats and the space hopper is a favorite. We appreciate your feedback regarding the cards and will ensure to improve that aspect for the future. Can’t wait to see you again soon! Warm wishes, Team Postman Pooch

Posted 2 months ago

Postman Pooch is rated 4.8 based on 1,938 reviews