Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.83

4.8 Rating 1,886 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,886 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 11th July 2025

617

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great items, well packaged and quick delivery. The dogs loved the treats.”

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Posted 1 year ago

“Ordered a birthday box will items to fill it, products were perfect and support was excellent. Will use again very soon.”

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Posted 1 year ago

“Full replacement sent after receiving damaged box broken chews. Including some “tougher’ chews which suited my 8 month old retriever. Great mix in box. Great service. Thank you”

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Posted 1 year ago

Hi Jane, Your input is highly appreciated as it helps us improve our product and service. We apologise for the inconvenience broken small pieces, all natural treats are a range of all different shapes and sizes. We received your message and asked you to email support so that we could send you out some more large paddy whack chews free of charge. I have just checked our support tickets and we haven't received any email from you. If you do reach out via the support email support@postmanpooch.zendesk.com we will still honour this and send you out some more freebies. Once again, thank you for sharing your experience with us. We are committed to taking your feedback on board and making the necessary changes to enhance our product's value for money. All the best Postman Pooch

Posted 1 year ago

“Our dog Flick absolutely loved receiving her Postman Pooch box. She got so exited. I think it’s really good value for money as the contents are high quality, and you do get a fair bit in there. Im looking forward to the next box.”

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Posted 1 year ago

“Great selection and prices, and quick delivery. We love having the option to select specific toys and treats for our special occasion boxes as our dog has some food intolerances and is picky when it comes to toys. She absolutely loves her presents!”

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Posted 1 year ago

“First order , pleased will order again”

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Posted 1 year ago

“Great selection and loved putting together a custom birthday box for our dog Gracie! The cakes are beautiful and she loves it.”

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Posted 1 year ago

“I was very impressed at the speed of delivery. Molly, a 2 year old German Shepherd really enjoyed the cupcakes & she can be a little fussy about what she eats. Will definitely order gifts & cards again.”

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Posted 1 year ago

“Excellent products and very quick delivery.”

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Posted 1 year ago

“Amazing products, great quality and very quick delivery. My doggie is obsessed with a squeaky ball and delicious treats 🙂”

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Posted 1 year ago

“Excellent service and product 👍🏻😃would definitely recommend”

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Posted 1 year ago

“Lovely gift box and service is brilliant. Arrived within 2 days. Second time buying from postman pooch. Really good”

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Posted 1 year ago

“Excellent service thank you very much”

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Posted 1 year ago

“5 stars: excellent products and timely delivery. Thank you 😊”

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Posted 1 year ago

“I have bought my dog one of the birthday boxes every year for the past three years and they are fab. Delivery is always quick and easy!”

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Posted 1 year ago

“One happy pup with a great selection of natural treats, will be ordering again!”

Postman Pooch 5 star review on 31st January 2024

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Posted 1 year ago

“What a wonderful service! Excellent product selection, quick postage, and brilliantly minimal packaging. Tula Dog loved ripping into it and choosing the biggest treat for her lunch! Thank you very much…I’ll be ordering again!”