Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.83

4.8 Rating 1,947 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 25th November 2025

Sasha G

Postman Pooch 5 star review on 26th October 2025

Bev Newton

Postman Pooch 5 star review on 11th October 2025

Kirsten Irvine

643

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of doggie toys and treats. Bacon flavoured chew toy went down particularly well.m”

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Posted 1 year ago

“First time buying from here and was happy my dog loved the little doggy cake and his toothbrush toy and there was a cute birthday card too Would shop here again Thanks Lisa”

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Posted 1 year ago

“Great selection of chews. Sadly my furry friend wouldn't touch the rabbit ears and not sure which chew, but he ended up with very loose stools. So there's about 90% of the box left which I'm not risking finding out what's good or what's bad.”

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Posted 1 year ago

“It is average, just my dog likes more soft toys that squeak. Not bothered about raggers. You can't specify in subscription boxes. Thankyou though some things my dog liked x”

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Posted 1 year ago

“I ordered some treats etc for my dogs birthday but unfortunately the cheesey popcorn treat was not inside the box. I messaged Postman Pooch and they sent the treat out ASAP and apologised. I look forward to using the company again for future purchases x”

Postman Pooch 4 star review on 3rd November 2023

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Posted 2 years ago

Hi Lara, sorry to hear about this. I've just checked our support tickets and we replied to your support ticket on the 23rd October at 9.09am asking whether you would want a refund or if you wanted us to resend the missing item out but we had no response from you. If you could check your emails and reply to the support ticket we can rectify this for you. Thanks Postman Pooch

Posted 2 years ago

“Lovely treats. Disappointed it didn't come in the box it is displayed in on the website. There also is no menu of what each treat is, which isn't ideal for the receiver!”

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Posted 2 years ago

“The service and delivery was very good. Unfortunately, some of the items in the package seemed to upset my dog's stomach and so I gave the rest to my neighbour's dog.”

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Posted 2 years ago

“Thank you for the box of goodies for Alfie. He loved opening some of the presents and eating his party hat :) It arrived well packaged and I am pleased with my purchase.”

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Posted 2 years ago

“These were pretty much swallowed whole! Safe to say they were throughly enjoyed and the perfect size for my small dog.”

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Posted 2 years ago

“Postman pooch were quick sending my gift to Royal Mail, but RM took their time delivering! Anyway my dog loved his birthday gift box so much! Made us all happy 😊”

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Posted 2 years ago

“When they asked for details of the dogs name, age and breed I assumed there would be personalisation. There wasn’t, the dog seemed to like it though, but the he couldn’t eat the hard icing and we had to break it up for him, what with him being as old as we said on the form... Assume all the details are for reminding me to buy one next year, or nosiness.”

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Posted 2 years ago

“Lots of wonderful birthday boxes to choose from, albeit on the pricey side, but my dog was certainly happy!”

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Posted 2 years ago

“Brilliant gift for our pup... we waited a while for delivery but I think this was due to strikes with Royal Mail. Thank you xx”

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Posted 2 years ago

“Good selection of treats but I would love if they had more toys for giant breed dogs. The photos of the birthday box, for example, looks like it's stuffed full but it's actually half empty. But it did contain everything they said would be in there.”

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Posted 2 years ago

“My Jack Russell Terrier, Milly, loved her 1st Birthday thanks to the Birthday Box from Postman Pooch. Delivered on time and with a lovely assortment of treats to enjoy inside.”

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Posted 3 years ago

“Nice box, was a shame the address label ripped when taking it off. Would have given 5 stars otherwise.”

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Posted 3 years ago

“Efficient helpful and very reliable 😊”

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Posted 3 years ago

“Not cheap but pup loved her birthday treats. Super fast delivery. Thanks”

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Posted 3 years ago

“Good gift, great delivery time”

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Posted 3 years ago

“Quick to deliver”

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Posted 3 years ago

Postman Pooch is rated 4.8 based on 1,947 reviews