Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.83

4.8 Rating 1,947 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 25th November 2025

Sasha G

Postman Pooch 5 star review on 26th October 2025

Bev Newton

Postman Pooch 5 star review on 11th October 2025

Kirsten Irvine

643

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really love this product and so did my Springer Spaniel. Although within an hour it needed a stich to repair a hole in the bottom.”

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Posted 3 years ago

“Amazing dog loved the trio cakes. Supper fast postage.”

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Posted 3 years ago

“Great value for money I feel! Ralph loved all of it however sadly ours was missing the birthday card 😞”

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Posted 3 years ago

“Alfie was very happy with his birthday box”

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Posted 3 years ago

“Nice cake. Speedy delivery thank you”

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Posted 3 years ago

“Good comms, product good dog loved it & ideal with candle & card. Only suggestion is to put a sticker/ sellotape on the clear cake box opening. Our cake had slid out of the clear case & had become loose in the carriage box breaking some of the bones off the side of the cake. Otherwise all good.”

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Posted 3 years ago

“Lovely touch having the box with our dog's name on it. Toys were of good quality as was the food. Very prompt delivery. Would definately use again.”

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Posted 3 years ago

“A great selection of goodies in the soft toy birthday package! Mac loves all of his brand new toys, and constantly has them out now. He also loved his birthday cake! The treats do give him very smelly farts so we've had to restrict that a little.”

Postman Pooch 4 star review on 26th April 2022

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Posted 3 years ago

“Unfortunately, the box was lost by Hermes. Slight delay in response and refund but this has now been completed.”

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Posted 3 years ago

Hi Helen, really sorry to hear your parcel hasn't arrived yet. Here is the link to track your parcel. Looks like there has been a delay in the delivery Network https://www.parcel2go.com/tracking/p2g98410557 If you can email our support on: support@postmanpooch.zendesk.com From there we can either offer a full refund or send a replacement. Thanks Postman Pooch

Posted 3 years ago

“Great concept. Easy to order & fast delivery.”

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Posted 3 years ago

“Fast delivery, great cake to personalise and my dog loved it. Slightly smaller than anticipated but perfect size for a dog to give over a few days as a treat.”

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Posted 4 years ago

“A cute little cake enjoyed by all 3 dogs here”

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Posted 4 years ago

“Cute little card , hand written nice touch”

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Posted 4 years ago

“Great range of toys and treats in the birthday box. Delivery was quick, however the beer bottle was smashed, better packaging needed to prevent this. Partial refund offered so happy overall.”

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Posted 4 years ago

“Lovely gift for my friend’s dog’s birthday. Not sure if she liked the cakes as she hasn’t mentioned anything yet.”

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Posted 4 years ago

“My dog loved it had a great birthday”

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Posted 4 years ago

“Good quick service”

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Posted 4 years ago

“Good value for money, will order again.”

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Posted 4 years ago

“Ordered one for my puppy's first birthday and one for our other dog so he didn't feel left out. Came beautifully packed and all intacted. Both dogs didn't take long to demolish their cakes, they loved them. Highly recommended”

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Posted 4 years ago

“Great purchase my puppy loved all the treats . Georgie & zoe”

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Posted 4 years ago

Postman Pooch is rated 4.8 based on 1,947 reviews