Post-a-Rose Reviews

Name: Post-a-Rose
Rating: 4.67

4.7 Rating 3,002 Reviews

93 %

of reviewers recommend Post-a-Rose

Company Reviews

Metrics

Info

4.7

Based on 3,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Post-a-Rose:

Post-a-Rose.com delivers exquisite floral arrangements and gifts. Handcrafted with fresh blooms, our elegant creations are perfect for any occasion. Enjoy guaranteed UK delivery. Customise your order with cards, chocolates, or wines on our user-friendly website. Trust our prompt and reliable service for timely surprises. Experience the art of gifting at Post-a-Rose.com. Order now to make your loved ones feel cherished.

Visit Website

Phone:

01624 662410

Email:

admin@post-a-rose.com

Post-a-Rose 5 star review on 4th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“used post a rose a good few times the last twice have been poor i complained the second to last time and got some new roses.Thought it couldn't happen again but it has roses were poor and lasted two days. presentation was poor as well. So the only thing I can do is not to use again.”

Helpful Report

Posted 10 years ago

Dear William, Thank you for taking the time to supply a review and for bringing this issue to our attention. We are very sorry that your flowers were not up to your expectations. We do have stringent quality control procedures in place to ensure that all our flowers arrive and remain in first class condition for as long as possible. But it appears that we have failed on this occasion. We have sent you a private email to discuss this further and do hope to hear from you soon so we can make the appropriate arrangements. Kind regards, Customer Services Team Post-a-Rose

Posted 10 years ago

“The flowers I ordered that not arrive on the day of delivery. They arrived the following day and quite a few of the flowers that were in bud,did not open up properly,according to my daughter. So all in all, I am not very satisfied with thiis order and delivery. Thanks for asking to give a review. Kind regards Gerda Thaw”

Helpful Report

Posted 10 years ago

Thank you for your feedback and bringing this to our attention. I have looking at the tracking on your order and I can see that your bouquet arrived a day late for which I would like to offer our sincere apologies. I have contacted our carrier regarding this and I am awaiting an explanation. Once I have this, then I will contact you directly. Customer Services Team Post-a-Rose

Posted 10 years ago

“Always been satisfied with quality of your product until this last time. White carnations were well past their best with 12 un-opening and turning brown”

Helpful Report

Posted 11 years ago

Dear Brian, Thank you for taking the time to supply a review and for bringing this issue to our attention. We are very sorry that your flowers were not up to your expectations. We do have stringent quality control procedures in place to ensure that all our flowers arrive and remain in first class condition for as long as possible. But it appears that we have failed on this occasion. We have clearly let you down and would of course like to offer to send a complimentary replacement bouquet with our apologies. We have sent you a private email to discuss this further and do hope to hear from you soon so we can make the appropriate arrangements. Kind regards, Customer Services Team Post-a-Rose

Posted 11 years ago

Post-a-Rose is rated 4.7 based on 3,002 reviews