Pop Up Arcade Reviews

Name: Pop Up Arcade
Address: The Old Sun, Crete Hall Road, Gravesend, Northfleet
Rating: 4.94

4.9 Rating 3,229 Reviews

99 %

of reviewers recommend Pop Up Arcade

Company Reviews

Metrics

Info

4.9

Based on 3,229 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 321 3941

Email:

info@popuparcade.co.uk

Location:

The Old Sun, Crete Hall Road, Gravesend
Northfleet
DA11 9AA

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Pop Up Arcade 5 star review on 3rd April 2024

Seldon

Pop Up Arcade 5 star review on 21st March 2024

Anonymous

Pop Up Arcade 5 star review on 14th March 2024

Benedicte

Pop Up Arcade 5 star review on 13th March 2024

Alina

730

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We used Pop Up Arcade several times. Happy kids. Happy day. Happy me!”

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Posted 6 months ago

“Our party host, Emma, was fantastic with the children. She made sure everyone had a turn on each of the games and the children were excited and having fun throughout. The tent option made it extra special and it was definitely one of the best and most well run parties we've ever had. Thank you to the Pop Up Arcade team for making sure my son had an awesome 11th birthday!”

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Posted 6 months ago

“Excellent service, quick set up and det down. The kids absolutely loved the games and the gentleman was hands on and ensure all the kids had fair turns”

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Posted 6 months ago

“After hiring a gaming van in the past, we decided to try Pop Up Arcade to avoid the dreaded parking issue. What a BRILLIANT concept! The garden set up was perfect (and easy)! All the kids have been raving about it at school. Emma was the perfect party host. She is extremely friendly, knowledgeable and patient. All the kids adored her and gave her a great big thank you and good bye when she left. Highly recommend booking Pop Up Arcade!”

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Posted 6 months ago

“It was absolutely fantastic. The party host was brilliant. The setup was lovely. Everything was bang on time and the kids had a blast. Could not have thought of a better gaming experience that too in the comfort of our own home.”

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Posted 6 months ago

“Great set-up and fab host - very happy group of 9-10yos and a couple of 13yos too. Everyone had a great time!”

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Posted 6 months ago

“Dilly was simply wonderful! Turned up on time and everything set up quickly. Super professional and so friendly. Kids loved her and she had them all under control and entertained. Would highly recommend.”

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Posted 6 months ago

“We had an amazing party with pop up arcade, a brilliant host and everything was so easy to do, from booking to them coming to set up etc. the kids absolutely loved it, and all the mums are already eyeing up doing it for their next parties. Thanks pop up arcade!”

Pop Up Arcade 5 star review on 11th October 2023

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Posted 6 months ago

“Great party for my 11 year old son. Nico the party host was great with the boys and my son went to bed that night saying it was his best birthday party ever!”

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Posted 6 months ago

“A really brilliant party for a group of 10 year old boys! They all loved it and it was so relaxing for me as the tent was set up in the garden so the children were entertained and the house didn't get trashed! Thank you to Gethin who was great with the kids and made sure that everyone had fair turns on all the different games. A fantastic party-thank you!”

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Posted 6 months ago

“The host was very friendly and helpful, he set up and took everything down quickly, managed to fit the tent into our smallish garden, answered all our questions, and supervised the children. Amazing!”

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Posted 6 months ago

“Brilliant. 15 very happy 10 yr olds and no arguements or need for any parent intervention. The perfect party. Just a shame I had to deal with 15 over stimulated boys once the tent was packed away!!”

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Posted 6 months ago

“Great party from start to finish. Chris did a wonderful job!”

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Posted 6 months ago

“There are two words I would use to describe Pop Up Arcade: ‘absolutely brilliant’. They ran a 2 hour birthday party for 12 boys, all of whom had the time of their lives (not to mention a few parents too). Would hire them again in a heartbeat! Nico, or host, was superb.”

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Posted 6 months ago

“Kids were amazed with the tent and really excited about the games. Emma was absolutely amazing setting all up and entertaining the kids. They had a great time!”

Pop Up Arcade 5 star review on 4th October 2023

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Posted 6 months ago

“It was an amazing experience. Definitely recommend Nico”

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Posted 6 months ago

“My daughters recent 11th bday party was a massive success! The kids absolutely loved it!! Emma was our Games Master and she was totally amazing - she had it all under control, somehow remembering 25 kids names and what order they were in for each console..!! All the children were totally engrossed in the huge variety of games. Highly, highly recommend. Will def be using Pop Up Arcade UK again soon.”

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Posted 6 months ago

“I booked pop up arcade for a large group of 12-18 year olds for the day with groups of 10 rotating into the area. They were punctual and turned up on time, but forgot the long extension lead I had discussed with them so we had a last minute panic trying to get power to the area. The tent was smaller than expected and probably more suited to 10 younger children rather than 10 teenagers, so it was a little "snug". The equipment was ok and everything worked, however we found the range of games a little limited. We are not able to play online and I did make this clear to them on booking, but this did then impact on the available games. All in all I found that the service was professional, however, before booking again I would ask and clarify a little more to ensure that the provision worked for us a little better.”

Helpful Report

Posted 7 months ago

Hi Zo, Thank you for your feedback. I'm very sorry we had a couple of hiccups on the day. This was a really challenging event for us, we have no experience working in a high-security environment and the logistical requirements were quite challenging. We normally have a big library of games at our parties but the security restrictions and the wide range of ages left us with only a small percentage of our games available. Given the damage to our equipment and the logistical difficulties of working in your environment, we would definitely need to have a thorough discussion before going ahead with any further events.

Posted 7 months ago

“Our party host was lovely. She engaged well with the children, was punctual and friendly. The kids had a fabulous time.”

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Posted 7 months ago

“Organising a party with Pop Up Arcade has been extremely easy, we had excellent assistance since the first call, the setting up was smooth and quick, we had a tent in our garden, and staff looked after every detail and made sure the kids were having a good time. The party was a great success! Thank you All at Pop Up Arcade”

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Posted 7 months ago

Pop Up Arcade is rated 4.9 based on 3,229 reviews