Pop Up Arcade Reviews

4.93 Rating 1,752 Reviews
99 %
of reviewers recommend Pop Up Arcade
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.83 out of 5
Read Pop Up Arcade Reviews
Visit Website

Phone:

0800 321 3941

Email:

info@popuparcade.co.uk

Location:

The Old Sun, Crete Hall Road, Gravesend

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We received a really disappointing service on this occasion. Your member of staff turned up 15 minutes late, which meant the party started late. No phone call was received and I had to chase the main office for an update. While the member of staff did keep the party going for the full time booked, it was difficult to entertain 15 children who wanted to get started. In addition, the member of staff was told this was going to be a Fortnite party. This was not booked, as all the children attending were below the minimum age for playing this game. Thankfully I caught the issue in time. I'm afraid it all felt a bit last minute, disorganised and there were clear communication issues. This was all the more noticeable, as last year we received an outstanding service.
Posted 1 year ago
Well the monitor were not enough for the number of kids. They had to wait ....and make turns....I did not know...about this think... We spoke about the party through the phone more than two times...and There were not heights to support in a windy day. The tent .it was even dirty inside. I am not happy And wont recommend to anyone. Sorry
Posted 2 years ago
Pop Up Arcade is rated 4.93 based on 1,752 reviews