Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,432 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,432 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful product. Delighted as always.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Beautifully made lamp. Pretty and practical. Looks lovely on my dressing table but does not take up too much space. Delivery quick and efficient. Would recommend.”

Helpful Report

Posted 2 years ago

Marie, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Beautiful products with quality finishes. Customer service was excellent, I was able to sign up to be notified when the product I wanted was currently out of stock, which was super handy. Packaging was great and delivery was fast - 10/10!”

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Posted 2 years ago

Sally, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Gorgeous selection of really trendy lighting and so much selection for each fitting”

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Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Really creative & colourful designs”

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Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Absolutely thrilled with my new shades. Pooky were professional throughout and shades delivered within 2 days.”

Helpful Report

Posted 2 years ago

Such a lovely choice of lampshade, and we are very pleased to hear that you are happy. Thank you for letting us know, it is much appreciated! Best Wishes, Emmy

Posted 2 years ago

“Excellent service and extremely quick! Live my lamps ! One bought as a birthday gift , I had to buy another to match ! They are beautiful and too lovely to be single !”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Appreciate Fast free delivery .”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Fantastic product, fantastic service and prompt delivery within specified time frame! Look forward to purchasing more lighting from you!”

Helpful Report

Posted 2 years ago

Sandra, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“The products are excellent, seem very well made. One item arrived broken, but customer service were excellent sending a replacement immediately.”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Fast delivery and really happy with service”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Love my new lampshade!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Excellent products, good quality and finish.”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“I’m absolutely delighted with my Pooky lampshades. Easy to order, arrived quickly, beautiful quality.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Lovely lamp shade which arrived promptly.”

Helpful Report

Posted 2 years ago

Hi Linda, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Absolutely love my wall lights… point products are the best, the website is super, with fast delivery and Really good customer service too.”

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Posted 2 years ago

Hi there Rose, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes Best wishes. Em

Posted 2 years ago

“I bought two lampshades recently one for the hall and one for the lounge. Both have been hugely admired. I love the colours and the styles They are decribed well on the website and the delivery service is second to none. Well packaged and delivered more quickly than any other delivery service I use.”

Helpful Report

Posted 2 years ago

Hi there, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes Em

Posted 2 years ago

“Absolutely LOVE Pooky. It is always my first port of call for anything light related. And it now does lovely candles and mirrors too! It has such a huge range of different light fittings/lamps/shades and all are so stylish. I have a really long wishlist! Most of the items are very reasonably priced. Also very speedy delivery and great customer service. I have only needed to speak to them once and they were incredibly helpful.”

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Posted 2 years ago

Hi there, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes Em

Posted 2 years ago

“Bought two beautiful brass lamp bases. Packaged well and delivered super quick. Customer service really helpful too. I keep coming back!”

Helpful Report

Posted 2 years ago

You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Em

Posted 2 years ago

“Service excellent, quality of products excellent. Good value for money”

Helpful Report

Posted 2 years ago

Hi there, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes Em

Posted 2 years ago

Pooky is rated 4.9 based on 31,432 reviews