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Pooky Reviews

4.91 Rating 13,772 Reviews

98 %

of reviewers recommend Pooky

Company Reviews

Product Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.91 out of 5
Returns & Refunds
Returns Process	Easy

Pooky Lighting Review Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Pooky, Unit 25 Chelsea Wharf,15 Lots RoadLondon

Pooky 5 star review on 25th November 2021

Pooky 5 star review on 25th November 2021

Pooky 5 star review on 24th November 2021

Pooky 5 star review on 23rd November 2021

Pooky 5 star review on 23rd November 2021

Pooky 5 star review on 23rd November 2021

Pooky 5 star review on 23rd November 2021

1621

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have bought from Pooky several times now and am happy to recommend them. I love the designs and delivery is quick and efficient, even at peak times. I wanted to return a lamp base recently and this was made extremely simple for me and included free postage. That alone makes me very likely to use them again.”

Posted 1 day ago

That is lovely to hear Joanne, thank you so much! Best wishes, Daisy

Posted 1 day ago

“Great service and beautiful lighting at super prices. Cannot be faulted.”

Posted 1 day ago

So glad to hear it! Thank you so much for your kind feedback. Best wishes, Daisy

Posted 1 day ago

“Great range, prompt delivery, well packaged”

Posted 1 day ago

Thank you Vicky! Best wishes, Daisy

Posted 1 day ago

“Lovely lamps, convenient, quick delivery, nice loyalty scheme.”

Posted 1 day ago

Thank you so much Andrea and so pleased you were able to take advantage of our Pooky Perks! Best wishes, Daisy

Posted 1 day ago

“Good quality products at a good price. Delivery was prompt and I was kept informed”

Posted 1 day ago

So glad to hear you were happy with everything. Many thanks, Daisy

Posted 1 day ago

“Customer service is fab and lamps are beautiful. Will definitely be purchasing from pooky again!”

Posted 1 day ago

Very kind Sophie, thank you so much for your lovely feedback and do let us know if we can help with anything in the future! Best wishes, Daisy

Posted 1 day ago

“Absolutely beautiful I love it!!”

Posted 1 day ago

Fantastic news! Thank you Alison. Best wishes, Daisy

Posted 1 day ago

“Great company to deal with, lovely products. We’ve placed three orders now and have been impressed with everything.”

Posted 1 day ago

That is lovely to hear Grace, thank you so much! Best, Daisy

Posted 1 day ago

“Great products, super online service”

Posted 1 day ago

Thank you Iona! Best wishes, Daisy

Posted 1 day ago

“Very quick delivery and fantastic value for money. Gorgeous designs you would find much more expensive elsewhere.”

Posted 2 days ago

Wonderful to hear your very kind feedback Rebecca, thank you so much. Best wishes, Daisy

Posted 1 day ago

“Fabulous lights, high quality linen shades with such lovely colourings. Look so fab as my bedside wall lamps. Fast and efficient service. Will be shopping again with Pooky.”

Posted 2 days ago

Thank you so much Emily, that is really kind and I am so glad to hear you were so happy. Best wishes, Daisy

Posted 1 day ago

“I have had 3 separate orders from Pooky in the last 2 weeks. All so efficiently delivered. I also went to the shop, such helpful assistants, thank you!”

Posted 2 days ago

Thank you so much Amanda and so glad you were able to pop into the showroom! Really kind of you to let us know. Best wishes, Daisy

Posted 2 days ago

“I’m so pleased with everything I’ve bought from you my recent painted lampshade has lifted the area completely. Thank you, so nice to have some colour.”

Posted 2 days ago

You are so welcome Vanessa and thank you for letting us know! Best wishes, Daisy

Posted 2 days ago

“Great service. Prompt delivery and a quick response to an email query. Really pleased with the items too - excellent quality.”

Posted 2 days ago

I am so glad to hear that David and thank you so much for your very kind feedback. Best wishes, Daisy

Posted 2 days ago

“Excellent service and delivery and product”

Posted 2 days ago

Thrilled to hear it Louise, thank you so much! Best wishes, Daisy

Posted 2 days ago

“I have just discovered Pooky and really like their quirky designs.”

Posted 2 days ago

Thank you very much Anita. Best wishes, Daisy

Posted 2 days ago

“First time I have purchased from Pooky, delighted with my purchase and excellent service”

Posted 2 days ago

That is lovely to hear Linda, thank you so much! Best wishes, Daisy

Posted 2 days ago

“Great lamp, good quality and funky design!”

Posted 2 days ago

Thank you Jillian! Best wishes, Daisy

Posted 2 days ago

“A delicious experience from start to finish. As well as providing style ideas via samples that arrived promptly through the post, exchanges were handled without fuss. The products themselves are well made and luscious. I would recommend Pooky. The current sale is very generous if you are spending above a certain amount. Thanks”

Posted 2 days ago

Thank you so much Rachael, that is a lovely bit of feedback and we so appreciate it! Best wishes, Daisy

Posted 2 days ago

“Fantastic service and quick delivery. Would highly recommend”

Posted 2 days ago

Thank you so much Susan, very pleased to hear it! Best wishes, Daisy

Posted 2 days ago

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Pooky is rated 4.91 based on 13,772 reviews