Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,088 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,088 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 26th January 2026

5837

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery. Great quality products.”

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Posted 4 hours ago

“I am beyond delighted with my bright orange ceiling lights. They are exactly as described and are just what I wanted. Great quality and a very speedy delivery too. Excellent!”

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Posted 6 hours ago

“Love my new rechargeable light. It arrived quickly and looks great in my living room.”

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Posted 7 hours ago

“Interesting, colourful lighting store. Very helpful staff.”

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Posted 11 hours ago

“The service I received from Pooky was impeccable! Delivery was fast and I received my lampshades beautifully boxed and properly protected from transit damage. I couldn’t fault a thing. Thank you Pooky. 😊”

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Posted 11 hours ago

“Ì absolutely love this lamp it has transformed our hallway into a lovely welcoming space. The rechargeable lamp is definitely a game changer if you are short of power points. I would highly recommend this product. As always the pookey quality is outstanding!”

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Posted 1 day ago

“I bought 2 lampshades. They are very pretty and well made I love them. They arrived well packed and wrapped in gauze to stop any damage or dirt. Definintely recommend.”

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Posted 1 day ago

“fabulous products , quick delivery , good customer service”

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Posted 1 day ago

“Fabulous service and Fabulous light..”

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Posted 2 days ago

“Love my Whinny lamp. Lots of other wonderful lamps on this site too.”

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Posted 3 days ago

“Great range of products and fantastic quality. I love them all so much! Fast delivery too.”

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Posted 3 days ago

Hello there, Thank you for your wonderful review. We’re thrilled you love the range of products, the quality, and that delivery was fast. If you need anything else, we’re here to help. Kind regards, Em

Posted 3 days ago

“Just excellent value and service”

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Posted 3 days ago

Hello Ailsa, Thank you for your wonderful review. We’re thrilled you felt it offered excellent value and service. If you need anything else, we’re here to help. Kind regards, Em

Posted 3 days ago

“I am absolutely thrilled with my new lamp, it is gorgeous. The lamp is extremely well made and the patina is beautiful. Another wonderful purchase from Pooky”

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Posted 3 days ago

Hello Catherine, Thank you for your wonderful review. We’re thrilled you love the lamp—it's fantastic to hear the craftsmanship and patina impressed you. We’re so glad this was another wonderful purchase from Pooky. If you need anything else, we’re here to help. Kind regards, Em

Posted 3 days ago

“Excellent in-store service, fast delivery and prompt response to my email when I had a query.”

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Posted 5 days ago

Hello there, Thank you for your wonderful review. We’re thrilled to hear you had excellent in-store service, fast delivery, and a prompt email response to your query. If you need anything else, we’re here to help. Kind regards, Em

Posted 3 days ago

“Beautiful lamp stand which didn’t disappoint, the colour true to the advertisement (doesn’t always happen!)”

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Posted 6 days ago

Hello Sue, Thank you for your wonderful review. We’re delighted the lamp stand met your expectations and that the color stayed true to the advertisement. It’s fantastic to hear you’re pleased with it! If you need any further assistance, we’re here to help. Kind regards, Em

Posted 3 days ago

“Absolutely over the moon with my chukka lamp and yoda shade. Beautifully made, incredible quality, good solid base and super speedy delivery. It's a pleasure to be in my office now - now want to decortate the whole house with Pooky lights!”

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Posted 6 days ago

Hello Katy, Thank you for your lovely review. We’re thrilled you’re over the moon with the chukka lamp and Yoda shade, and that you’re enjoying the quality, solid base, and speedy delivery. Exciting to hear you’re wanting to decorate the whole house! If you need anything else, we’re here to help. Kind regards, Em

Posted 3 days ago

“I still have not received my order??!”

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Posted 6 days ago

Hello Dauphine, We’re really sorry you still haven’t received your order. This isn’t the experience we aim for. Please reply with your order number or the email used at checkout, or contact hello@pooky.com so we can investigate with the courier and get this resolved as quickly as possible. Kind regards, Team Pooky

Posted 3 days ago

“An easy website to negotiate. The floor lamp looks great in the living room. Stand is in Roxxane, the shade in Red Tanaro.”

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Posted 6 days ago

Hello Sunithi, Thank you for your lovely review. We’re glad you found the website easy to navigate and that the floor lamp looks great in your living room with the Roxxane stand and Red Tanaro shade. If you need any further assistance, we’re here to help. Kind regards, Em

Posted 3 days ago

“When looking for a rechargeable table light, I was directed towards Pooky and read the reviews. Excellent so I went ahead and purchased. The ordering process was easy, the delivery was quick and efficient and so far, the lamp has been exactly as I expected. The quality of the lamp exceeded expectations - really an excellent buy.”

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Posted 1 week ago

Hello Joanne, Thank you for your wonderful review. We’re thrilled the rechargeable table light met your expectations and that the ordering process and delivery were smooth. If you need anything else, we’re here to help. Kind regards, Em

Posted 3 days ago

“IN LOVE with my purchase. I like it so much actually that I had to buy a second.”

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Posted 1 week ago

Hello, Thank you for your wonderful review. We’re thrilled you’re loving your purchase so much you had to get a second one. If there’s anything else you need, we’re here to help. Kind regards, Em

Posted 3 days ago

Pooky is rated 4.9 based on 31,088 reviews