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Pooky Reviews

4.9 Rating 30,438 Reviews
98 %
of reviewers recommend Pooky
4.9
Based on 30,438 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Pooky Lighting Review Excellent company to deal with. Will be buying lots more. Very happy
Read Pooky Reviews
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Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 29th May 2025
Anne M
Pooky 5 star review on 29th May 2025
Anne M
Pooky 5 star review on 28th May 2025
Anonymous
Pooky 5 star review on 28th May 2025
Anonymous
Pooky 5 star review on 28th May 2025
Phil H
Pooky 5 star review on 28th May 2025
Phil H
Pooky 5 star review on 28th May 2025
Phil H
5654
Anonymous
Anonymous  // 01/01/2019
I work for a non-profit and can't afford to spend much on my home. But I splashed out on a Pooky lampshade in the sale. And I am so glad I did! It's a statement piece that reminds me of breakfast in our dining/breakfast room. It warms and brightens up a dark corner and brings me joy ! Delivery and packaging were excellent and the lovely silk shade is fabulous quality.
Pooky 5 star review on 7th June 2025
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Posted 1 day ago
We purchased two green Stucco lamps which look great in our lounge. Unfortunately on unpacking we realised one of ‘leaves was broken and missing - I contacted Pooky and without quibble they sent a new light, which arrived 4 days later. It gives confidence to use them again, and recommend them.
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Posted 2 days ago
Pooky doesn’t just being colour/style/elegance, but joy! Each time I buy a Pooky lamp or shade, I actually feel happy just looking art it. A glimpse through the open door into this room is worth a few extra steps!
Pooky 5 star review on 6th June 2025
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Posted 2 days ago
I had been looking for a new table lamp for months, scrolling through instagram and there she was. Accessed Pooky lights website and ordered immediately. Beautiful high quality products, brilliantly packaged on arrival, and super prompt delivery within 48 hours. Cannot highly recommend enough! 👍💯
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Posted 2 days ago
Lovely lampshades that completely refreshen the room with their stubble pattern and good quality fabric. Delivery was also very quick. Thank you Pooky, we will be ordering lighting from you again.
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Posted 3 days ago
Beautiful wall lighs and very unusual. A part was missing from the package but one telephone call to customer services and this was rectified. Will definitely be using Pooky in the future and will be recommending to friends and family - says it all really!
Pooky 5 star review on 5th June 2025
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Posted 3 days ago
I have ordered many Pooky products over the years and I think the quality of the fittings has degraded. Pooky have been helpful in replacing items but in last few months I’ve had 3 fittings that have needed total replacement due to manufacturing faults. Whilst I’m grateful that these items have been replaced it has come at the cost of me having to get an electrician to remove and replace so it’s been expensive
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Posted 3 days ago
Our new Pooky lights are beautiful! The marble florette bases are elegant and feel really substantial, and the rechargeable cells are so easy to use! We're not sure we like the gold remote covers though...a choice of colours would have been amazing!
Pooky 5 star review on 4th June 2025 Pooky 5 star review on 4th June 2025 Pooky 5 star review on 4th June 2025
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Posted 4 days ago
I am really happy with my lovely lamp shade and the lamp and shade that I bought just recently from Pooky. The staff were very helpful. Delivery was quick and beautifully and carefully packaged. They are lovely items
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Posted 4 days ago
This shade is absolutely stunning. I bought to go on a small Morecroft Lamp. I love it. I have bought a few shades from you. They are all Matthew Williamson. I love the colours. Photos below.
Pooky 5 star review on 4th June 2025 Pooky 5 star review on 4th June 2025 Pooky 5 star review on 4th June 2025
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Posted 5 days ago
Yet again Pooky have delivered speedily with excellent packaging and another room has been transformed with a beautiful Pooky Ikat lampshade. Thank you. JARDINE Moore Fabrics
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Posted 5 days ago
As ever, efficient service and fast delivery. V high spec wall lights. Standard as high as ever . Many thanks.
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Posted 5 days ago
Gorgeous lampstand- I needed something that complemented both an Emma Shipley snow leopard lampshade AND a Star Trek/sci-fi vibe work table. Not an easy ask, but Pooky came up with the goods!
Pooky 5 star review on 3rd June 2025
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Posted 5 days ago
Hi Susan, Thank you for your wonderful review! We're thrilled to hear that our lampstand has perfectly complemented your sci-fi vibe work table. It’s always our goal to provide pieces that bring uniqueness to your space! Warm wishes, Em
Posted 2 days ago
Love 🥰 My go to! even though I can only really afford the sale items, I would rather wait ! The quality is beyond words ! Love 🥰 is an understatement!!
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Posted 6 days ago
Hi Lisa, Thank you so much for your heartfelt review! We’re over the moon to hear that Pooky is your go-to and that you appreciate the quality of our products! Waiting for the sale items definitely pays off, and your support means the world to us! Warm wishes, Em
Posted 2 days ago
Really happy with my 2 rechargeable lamps for my hallway and a lampshade for an existing lamp. Super quick delivery and beautifully packaged. Couldn’t be happier.
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Posted 1 week ago
Hi Sara, Thank you for your amazing review! We’re delighted to hear that you’re happy with your rechargeable lamps and lampshade, and that everything arrived quickly and beautifully packaged. Your happiness is what we strive for! Warm regards, Em
Posted 2 days ago
Lovely lampshade exactly as described and delivered very quickly and very well packed.
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Posted 1 week ago
Hi Jill, Thank you for your fantastic review! We're so pleased to hear that you love your new lampshade and that it arrived quickly and safely. Your support means so much to us! Warm regards, Em
Posted 2 days ago
Beautiful marble rechargeable lamps. So pleased, they are great quality and solid. Easy to assemble and so effective as bedside lights.
Pooky 5 star review on 29th May 2025 Pooky 5 star review on 29th May 2025
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Posted 1 week ago
Hi Anne, Thank you for your wonderful review! We're thrilled to hear that you love your new marble rechargeable lamps and that they add both quality and style to your bedside. Your satisfaction is our top priority! Warm regards, Em
Posted 2 days ago
I've bought from Pooky previously and raved about the lamp ( the Lucy 'cabbage lamp.) But this one is a definite thumbs down. The cleverly named ' genesis' rechargeable unit is nowhere near good enough. It lasted only 3 hours an evening for 3 nights before needing a re-charge. Bear in mind it takes 5 hours to re-charge you have to be constantly thinking when you'll next want to switch it on. So any ad hoc use is out of the question. Added to this the unit has a life of two years and then has to be replaced. I won't be buying another and I certainly won't be recommending it.
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Posted 1 week ago
Hi Victor, Thank you for taking the time to share your feedback. I’m sorry to hear that the Genesis rechargeable cell hasn’t met your expectations. We appreciate your loyalty from your previous purchase and understand how frustrating battery life and recharging times can be. As mentioned on the website, our Genesis Cells should last 9-17 hours, depending on the brightness of the bulb. If the lamp does not meet your requirements, then we are happy to issue a return and a full refund once the item is sent back to us. If you have any questions, please do not hesitate to get in touch. Warm regards, Em
Posted 2 days ago
Excellent as with all our purchases very pleased
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Posted 1 week ago
Hi Alan, Thank you for your lovely feedback! We're so glad to hear you're pleased with your recent purchases. Your satisfaction means the world to us! Warm regards, Em
Posted 2 days ago
Well! I always thought a lampshade was, well, just a lampshade. How wrong can one be? My first time Pooky order was a revelation! My new lampshades are totally gorgeous - a real feast for the eyes! As for my Phileas lamp, he is simply stunning, a very clever, good looking little chap!
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Posted 1 week ago
Hi Sue, Thank you for your delightful review! We’re thrilled to hear that your first experience with Pooky has opened your eyes to the beauty of our lampshades and that your Phileas has found a special place in your home. Your kind words truly brighten our day! Warm wishes, Em
Posted 3 days ago
Pooky is rated 4.9 based on 30,438 reviews