Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,203 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,203 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Anonymous

Andrew D

5876

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality, well packaged, good delivery and a great light fitting to suit our bookcase lighting dilemma. Straightforward to install and look great.”

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Posted 9 hours ago

“Visited the Gloucester store, fantastic selection great service. Really thrilled to be able to see online range in store.”

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Posted 1 day ago

“Beautiful lampshades to complete my room. Great service from helpful staff”

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Posted 1 day ago

“This is my third purchase from Pooky. I love all of their designs. I have my eye on three more items. They are all extremely well made, good quality and delivered very quickly.”

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Posted 2 days ago

“I paid an arm and a leg to ship this traditional brass standing lamp to Paris because French people don’t make traditional brass lamps anymore. Everything here is Temu MCM. No regrets however cause it’s really beautiful 😍”

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Posted 2 days ago

“The Otto rechargeable floor lamp is perfect and of high quality as is the shade - the 35cm scalloped tall tapered claret and gold silk. Everything arrived extremely well packaged and within 36hours. The courier waited until the door was opened and I received the packages.”

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Posted 3 days ago

“Always amazing quality, and incredibly quick delivery!”

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Posted 3 days ago

“Absolutely loved my two lampshades. They arrived yesterday and I am now looking at buying further shades to brighten up my entire house!”

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Posted 3 days ago

“Quality of the products was incredible! Shipping was timely and service amazing. Cant wait to install the lights”

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Posted 3 days ago

“Delighted with the little lights instead of candles on the table!”

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Posted 3 days ago

“Beautiful products and prompt, effective custome service via email and telephone. Excellent all round.”

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Posted 4 days ago

Hello, Thank you for the 5-star review! We’re delighted to hear that you’re happy with our products and found our customer service prompt and effective. If there’s anything else you’d like help with, we’re here for you. Kind regards, Em

Posted 4 days ago

“This was my second purchase from Pooky and I've been delighted both times. Ordering is easy, delivery very quick and packaging excellent. The quality of the products is extremely high. Both lamps purchased so far look beautiful. I would definitely order again and recommend the company to others.”

Helpful Report

Posted 4 days ago

Hello Chris, Thank you for the 5-star review! We’re thrilled you’ve enjoyed both purchases, found ordering easy, and that the lamps look beautiful. We appreciate your recommendation and are here if you need anything else. Kind regards, Em

Posted 4 days ago

“All of my house both internally and externally are Pooky products, lights, shades, sockets, switches. The quality is second to none and the customer service great. The look is impassable on the market. Thanks Pooky”

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Posted 4 days ago

Hello Andrew, Thank you for the 5-star review! We’re delighted to hear that Pooky products are everywhere in your home and that you’re happy with the quality and our customer service. If you ever need any help or want to add more pieces, we’re here for you. Kind regards, Em

Posted 4 days ago

“I love the style of everything and the website enabling you to mix and match. I decided to return it and choose a bigger lamp. The returns process was effortless and prompt.”

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Posted 4 days ago

Hello Carrie, Thank you for the 5-star review! We’re delighted you love the style and mix-and-match options. If you’d like any help picking a bigger lamp or with the returns, we’re happy to assist. Kind regards, Em

Posted 4 days ago

“Love my Stella Pooky, it’s stunning. The fitting was difficult … hence 4 stars .”

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Posted 5 days ago

Hello Prudence, Thank you for your 4-star review and for loving your Stella Pooky! We’re glad it’s stunning, and we’re sorry the fitting was tricky. If you’d like any tips or guidance to make future fittings easier, we’re here to help. Kind regards, Em

Posted 4 days ago

“Great products, well designed, unique and seem quality made. Customer service is excellent.”

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Posted 5 days ago

Hello there, Thank you for the 5-star review, Martin! We’re delighted you find Pooky products well designed, unique, and of good quality, and that you’re happy with our customer service. If you need anything else, just let us know—we’re here to help. Kind regards, Em

Posted 4 days ago

“I am absolutely thrilled with my new light. The whole experience was 5*. The delivery was fast and efficient and my light is such good quality. I love it.”

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Posted 5 days ago

Hello there, Thank you for the 5-star review, Elizabeth! We’re absolutely thrilled you’re happy with your light and that the delivery was swift and efficient. If you need anything else, just let us know—we’re here to help. Kind regards, Em

Posted 4 days ago

“Absolutely beautiful lampshades - they are very well made and reasonably priced.”

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Posted 5 days ago

Hello there, Thank you for the 5-star review! We’re delighted you love the lampshades and find them well made and reasonably priced. If you need anything else, just let us know. We appreciate your support and hope to see you again soon. Kind regards, Em

Posted 4 days ago

“Beautiful good quality lights. Only downside no instructions enclosed.”

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Posted 6 days ago

Hello there, Thank you for the 4-star review, Catherine! We’re glad you love the lights. Apologies about the missing instructions—we’ll make sure to improve that. If you’d like any guidance, please reach out and we’ll be happy to help. Kind regards, Em

Posted 4 days ago

“Gorgeous quality products for the price! Always have an incredible selection on offer and have never been disappointed. Any issues are always quickly resolved and their communication is brilliant. Thank you Pooky!”

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Posted 6 days ago

Hello there, Thank you for the 5-star review, Colette! We’re thrilled you’re happy with the quality, selection, and our quick help with any issues. We appreciate you choosing Pooky and look forward to serving you again soon. Kind regards, Em

Posted 4 days ago

Pooky is rated 4.9 based on 31,203 reviews