Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,432 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,432 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely lights excellent service”

Helpful Report

Posted 2 years ago

Hi Elaine, Thank YOU! We are so glad you love your new Pooky products and that we could supply you with delightful customer care. We look forward to seeing you again soon. Best wishes, Mara

Posted 2 years ago

“Love Pooky lights. It's my go to shop for lighting at home and for business.”

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Posted 2 years ago

Hi Ingrid, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for taking the time. Best wishes, Mara

Posted 2 years ago

“Not fitted yet but absolutely thrilled with them. They are stunning!”

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Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“The website has a great selection of shades and bases. The option to see all shades on the different bases is great.”

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Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Ordered online. Very prompt despatch and delivery. One of the shades had the reducer ring missing from the fitting. I have contacted Customer service who tell me it is on it way. That was 4 days ago.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time. I am sorry to hear that you haven't received your shade reducer ring. If you still haven't received this please do get back in touch with customer service at hello@pooky.com and we can resend you one. Best Wishes, Emmy

Posted 2 years ago

“Second item I've bought from Pooky, excellent quality, heavy duty outside wall light, looks gorgeous. Costs a bit more but well worth it for the right look.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“I have bought a number of shades and fittings from Pooky and the quality is absolutely fantastic. I wouldn't go anywhere else!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Recently purchased 2 lampshades and a large glass hurricane lamp. The lampshades are really lovely and well made. The hurricane lamp looks amazing on my dining table. Delivery was fast and efficient very happy customer”

Helpful Report

Posted 2 years ago

Barbara, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Amazing value compared to competition (Corston) really value free delivery too”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“We have purchased a few things from Pooky for our renovation as they tend to have something a bit different and of excellent quality which will stand the test of time. The sale is always a bonus too, definately worth a browse.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Fast service great quality and quirky lighting options”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“These shades are so beautiful- haven’t put them on my chandeliers yet but once the room is ready I will. They came so quickly even with standard postage- well wrapped too”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“We are so happy with our reading lights. The order process went smoothly as well. I will definitely buy lights from Pooky again.”

Helpful Report

Posted 2 years ago

Thank you for letting us know so graciously that you are happy with your order. We are so glad to now have you as a loyal customer, and we look forward to seeing your next Pooky purchase! Best Wishes, Emmy

Posted 2 years ago

“I have a few Pooky lamps, a chandelier a pendant and love them all. Their fresh designs and the way the light works in the room are fabulous. Logistically the company make it easy to buy online, they come quickly and the returns is easy. I highly recommend them and soon I will own a mirror of theirs too. I can’t imagine buying from anywhere else.”

Helpful Report

Posted 2 years ago

Chiara, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“The designs are varied and original but retain a classic feel. We have been able to style our bedroom, study, and sitting room and are delighted with the quality as well as the service received”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with our product and the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Pooky have always been great to deal with. Customer service team are very helpful. Product is gorgeous, really good quality and unusual.”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“With our 1930's house renovations underway I can rely on Pooky to have the right lighting products for all indoor and outdoor areas, they are perfectly wrapped and arrive with great efficiency.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“QUICK AND EASY TO ORDER AND FAST DELIVERY. ABSOLUTELY LOVE MY NEW LAMPSHADES SO DIFFERENT FROM ANYTHING ELSE OUT THERE”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Lovely products, fast delivery, well packaged and great communications.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Lovely products and excellent website!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

Pooky is rated 4.9 based on 31,432 reviews