Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,717 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,717 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5963

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality and quick delivery”

Helpful Report

Posted 2 years ago

Hi Mark, We are thrilled to hear that you found our product to be of great quality. Our team takes great pride in delivering top-notch items to our customers. Additionally, we are delighted that our quick delivery service met your expectations. Thank you for choosing Pooky. We look forward to serving you with exceptional products and service in the future! Best wishes, Mara

Posted 2 years ago

“Brilliant wall lights, well designed. And the future of wall lighting.”

Helpful Report

Posted 2 years ago

Hi Emily, We truly appreciate your support and are thrilled to hear that you find our wall lights brilliant and well-designed. Your kind words mean a lot to us, as we continuously strive to bring the future of wall lighting to our valued customers like you. We are grateful for your trust in Pooky. It is customers like you who inspire us to push our boundaries in creating innovative lighting solutions. We can't thank you enough for being a part of our journey. Thank you for your exceptional rating - We look forward to brightening up your living spaces with more remarkable lighting options in the future. Best wishes, Mara

Posted 2 years ago

“My bedside lights are perfect. Just what I wanted. Delivery was very quick and efficient, and I am impressed with the website which enabled me to make the right choice.”

Helpful Report

Posted 2 years ago

Hi Philippa, We greatly appreciate your kind words and are thrilled to hear that our bedside lights are just what you wanted. It's delightful to know that the delivery process was quick and efficient for you. We're also glad to hear that you found our website helpful in making the right choice. We always strive to provide our customers with a seamless online experience and it's wonderful to know that it made a positive impact on your shopping journey. Thank you again for your glowing review and for choosing Pooky. We truly value your support and look forward to serving you in the future. Best wishes, Mara

Posted 2 years ago

“I couldn’t be more happy with our Pooky lights and their outstanding service. From the date of order to delivery is exceptionally fast and efficient. I recommend Pooky to anyone looking for beautiful lights.”

Helpful Report

Posted 2 years ago

Hi Stephie, Thank you so much for your fabulous five-star rating of Pooky! We are thrilled to hear that you are incredibly pleased with your Pooky lights and our outstanding service. Your kind words mean the world to us. We pride ourselves in ensuring a fast and efficient experience, from the moment you place your order to its timely delivery. It's fantastic to know that we've met your expectations in this regard. Thank you once again for choosing Pooky lights, and we look forward to serving you again in the future. Best wishes, Mara

Posted 2 years ago

“Love my new lamp”

Helpful Report

Posted 2 years ago

Hi there, Thank you so much, Dreya, for your fantastic 5-star rating of Pooky! We're thrilled to hear that you love your new lamp. It warms our hearts to know that Pooky has brought beauty and joy to your space. We greatly appreciate your support and value your satisfaction. Thank you for choosing Pooky, and we hope it continues to brighten up your home! Best wishes, Mara

Posted 2 years ago

“Super service. Pooky is so stylish and excellent value for money.”

Helpful Report

Posted 2 years ago

Hi there, We greatly appreciate your kind words and are thrilled to hear that you found Pooky to be stylish and excellent value for money. Super service is what we strive for, and we're thrilled to know that we were able to meet your expectations. Your loyalty as a customer means the world to us, and we can't thank you enough for your ongoing support. Please don't hesitate to reach out if you need any further assistance; we're always here to help. We look forward to serving you again soon! Best wishes, Mara

Posted 2 years ago

“Lovely shades and they arrived quickly too.”

Helpful Report

Posted 2 years ago

Hi Caroline, Thank you so much for taking the time to leave such a lovely review. We are delighted that you found our shades lovely and that they arrived quickly. At Pooky, we prioritize both quality and efficiency, so it's rewarding to know that we met your expectations. Your satisfaction is our top priority, and we remain committed to delivering exceptional products and service in the future. If you ever need further assistance or have any questions, please feel free to reach out to us. Thank you once again for your amazing review and for choosing Pooky! Best wishes, Mara

Posted 2 years ago

“Just the most beautiful shades ever!!! I’m so excited and now going to do all new shades throughout the house ! I love with POOKY ❤️”

Helpful Report

Posted 2 years ago

Hi Janeen, We are delighted to hear that you find our shades to be the most beautiful ever. Your excitement is infectious, and we couldn't be happier to know that you're planning to adorn your entire house with new shades. Thank you for your kind words and for choosing Pooky! Best wishes, Mara

Posted 2 years ago

“A beautiful product, excellent customer service. Would highly recommend Pooky”

Helpful Report

Posted 2 years ago

Hi Janet, We are thrilled to hear that you had such a positive experience with our product and found our customer service to be excellent. Your recommendation means a lot to us and we truly appreciate your kind words. Thank you for choosing Pooky. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Best wishes, Mara

Posted 2 years ago

“Love my new swan neck fittings. Great value for money! Really fast delivery. The service was excellent.”

Helpful Report

Posted 2 years ago

Hi Thomas We appreciate your kind words and are thrilled to hear that you love your new swan neck fittings. And yes, we couldn't agree more - they are indeed great value for money! We take great pride in providing fast delivery and excellent service to our customers, and we are delighted that we could meet your expectations. If you ever need anything else or have any further questions, please don't hesitate to reach out. We're here to help! Thank you. Best wishes, Mara

Posted 2 years ago

“I love pooky products and have always found them great quality and well designed”

Helpful Report

Posted 2 years ago

Hi there, It's truly heartwarming to hear that you love Pooky products and have always found them to be of great quality and well designed. That is exactly what we strive for - to bring you exceptional products that not only meet but exceed your expectations. Thank you for your kind words and for being a part of the Pooky family. We look forward to serving you again soon! Best wishes, Mara

Posted 2 years ago

“Good service, very pleased I have finally found a lamp for hallway.”

Helpful Report

Posted 2 years ago

Hi Carol, We're delighted to hear that you found our service satisfactory and that you are pleased with the lamp you purchased for your hallway. At Pooky, we aim to bring joy and warmth to every home with our lighting products, and it's wonderful to know that we have been successful in doing so for you. If you ever need any further assistance or have any questions, please do not hesitate to reach out to us. Thank you! Best wishes, Mara

Posted 2 years ago

“Fabulous shades and good quality love them! Quick delivery too”

Helpful Report

Posted 2 years ago

Hi Annette, We are thrilled to hear that you are loving our fabulous shades and appreciate our product's good quality. We are also glad that our delivery service was quick and efficient. We truly value your support and it means the world to us. If there is anything else we can assist you with, please do not hesitate to reach out. We look forward to serving you again in the future! Best wishes, Mara

Posted 2 years ago

“Wonderful lamp and shade, great quality and fits perfectly in the space. Super easy to order from and only waited one day for delivery. Pricey but worth it I think for the quality!”

Helpful Report

Posted 2 years ago

Hi there, Thank you so much for taking the time to leave us such a fantastic review! We are absolutely thrilled to hear that you are delighted with your purchase. It is truly wonderful to know that the lamp and shade have exceeded your expectations in terms of quality and that they fit perfectly in your space. We understand the importance of an effortless ordering process and fast delivery, so we are pleased to hear that we have met your expectations in these aspects as well. Best wishes, Mara

Posted 2 years ago

“The two pleated lampshades and the glass pendant light are absolutely beautiful and well made. I will be buying again no doubt!”

Helpful Report

Posted 2 years ago

Hi there, Thank you so much, Zelie, for the outstanding 5-star rating you have given Pooky! We truly appreciate your support and are thrilled to hear that you are pleased with your recent purchase. "The two pleated lampshades and the glass pendant light are absolutely beautiful and well made" is wonderful feedback to receive, and it makes us extremely proud of our craftsmanship. Your satisfaction means the world to us, and we are delighted to know that you are considering buying from us again. Thank you once again, and happy shopping! Best wishes, Mara

Posted 2 years ago

“just F.A.B !”

Helpful Report

Posted 2 years ago

Hi Peter, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Mara

Posted 2 years ago

“I love my Pooky candlestick lamp. It looks fantastic and as an added bonus I can also charge my phone on it’s charging pad. My glass pumpkin ceiling light is gorgeous but I haven’t installed it yet.”

Helpful Report

Posted 2 years ago

Hi Louise, We truly appreciate your feedback and are thrilled to hear that you are loving your lamp. We're thrilled that you're also benefiting from its charging pad for your phone. We have no doubt that the glass pumpkin will add a touch of gorgeousness to your space. Thank you for your support and for being a valued customer. If there's anything else we can assist you with, please don't hesitate to reach out. Best wishes, Mara

Posted 2 years ago

“Excellent quality and delivery times only gripe is that bulbs not are supplied with fittings.”

Helpful Report

Posted 2 years ago

Hi Patrick, Thank you so much for taking the time to rate Pooky with 4 stars! We truly appreciate your feedback and are thrilled to hear that you are satisfied with the quality and delivery times of our products. We apologise for any inconvenience caused regarding the bulbs not being supplied with fittings. We understand that this could be an inconvenience for our customers and we are constantly working on improving our offerings to provide a more seamless experience. Thank you again for your valuable feedback and for choosing Pooky. We hope to serve you even better in the future! Best wishes, Mara

Posted 2 years ago

“Really pleased with both purchases - great quality items and speedy delivery”

Helpful Report

Posted 2 years ago

Hi Lesley, It's great to hear that you are really pleased with both purchases and found our items to be of great quality. We also strive to ensure speedy delivery, so we're thrilled that it met your expectations. Your loyalty as a customer means the world to us, and we are grateful for your continued support. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to providing you with more exceptional products and services in the future. Many thanks for your glowing review! Best wishes, Mara

Posted 2 years ago

“Once again I am delighted with my Pooky purchase. Excellent quality and style and good value for money .”

Helpful Report

Posted 2 years ago

Hi Jennifer, We really appreciate your feedback and are thrilled to hear that you are delighted with your purchase. Your kind words about the excellent quality, style, and value for money truly mean the world to us. We hope to see you again soon. Thank you! Best wishes, Mara

Posted 2 years ago

Pooky is rated 4.9 based on 31,717 reviews