Absolutely appalling.. I’d like the chief exec. to call me please. 07471659044 I bought x 3 roddy lights all of which are visually displayed on the website in the bathroom above the sink. I called Pooky prior to ordering them to make sure the ones I particularly liked were suitable to be told they were. .. my electrician called me to question if they were suitable for the bathroom as I was away I told him Yes due the pooky and the phone call. They are not. Due to the fact that they were put into the wall Pooky will not take them back. Also all the glass bars fell out as there is no support from the light installation process. Utterly unacceptable and not fit for purpose. I want a full refund. Then I want to purchase the correct ones that are suitable but Pooky won’t do that. My friend had a lot of trouble with them too. They are not good for PR and I’ll tell all my friends not to use them.