Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.56

4.6 Rating 4,480 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 4,480 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 14th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only supplied a partial amount”

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Posted 1 week ago

“Sold items that they did not stock.... ie- essex flanges”

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Posted 1 week ago

“The plumbing art was delivered in good time, but the part was missing a small washer where the water comes out. Luckily we could use the washer from the old part.”

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Posted 3 weeks ago

“Nothing to say, not received my order yet, esp since ive paid he delivery charge, and its late me thunks”

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Posted 2 months ago

“Excellent quick delivery. However, the 50 mm finished size across the flats is actually 49 mm and therefore doesn't fit. After difficult filing I managed to get engagement of 2mm onto the nut. Plumbing Supplies should insist the manufacturer supplies the spanner to a minimum clearance of 0.5 mm.”

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Posted 3 months ago

“The cartridges we ordered have not arrived.”

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Posted 3 months ago

“Purchased a plumbing package. Good value for money. Just an issue with the superfire 2 torch it arrived without packaging and instructions. When I contacted the company by email. 5 days later and I've still not received a replied.to.my.email. also bought pair of pipe cutters one of which arrived.without original packaging. No communication to my email. Need someone to sort it.”

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Posted 4 months ago

“Product received on time but the tape seal on the box was broken and the box had been opened previously. The time switch looked ok but after installation the time clock stopped in less than 24 hrs. I am awaiting them to collect the item as it is being returned.”

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Posted 5 months ago

“Not arrived yet but probably down to Royal Mail.”

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Posted 5 months ago

“As advertised, fast delivery”

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Posted 5 months ago

“Not at all helpful in identifying what I wanted.”

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Posted 5 months ago

“The delivery driver didn't knock my door and we missed our delivery”

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Posted 6 months ago

“Quick delivery.”

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Posted 8 months ago

“Quick delivery but the box was missing the special spanner which made fitting a painful experience.”

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Posted 8 months ago

“Waiting for correct part to arrive as first delivery was missing the button”

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Posted 8 months ago

“First part arrived with a crack in it so had to be replaced. Customer service dealt with this quickly and without any problems”

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Posted 11 months ago

“Delivery came in two stages without informing me , which meant I had to chase the complete order , and it also meant someone had to be home for two days”

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Posted 1 year ago

“Not received item yet had email saying waiting for items to be restocked. Did receive emal stating this and asking how I wanted to proceed advised to send when in stock”

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Posted 1 year ago

“Product Is fine but I’m still waiting on a reply to my last email about a refund for an order that never went through, yet money was taken. Would appreciate it if someone could get back to me please. Thanks”

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Posted 1 year ago

“Stop using Royal Mail, to slow. Good other than that.”

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Posted 1 year ago

Plumbing Supplies Direct is rated 4.6 based on 4,480 reviews