Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,307 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,307 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 23rd June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plumbing Supplies Direct, seem a good company, with quick delivery. My only complaint would be that the product advertised was not the product I received.”

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Posted 2 weeks ago

“Great service. Bit disconcerting that there is no order acknowledgement. But order arrived 3 days after order, which is great for Royal Mail. Reciept arrived after delivery.”

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Posted 1 month ago

“Quick delivery perfect replacement”

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Posted 1 month ago

“Super product as described and very competitive price. Delivery company dropped off at the wrong house, but all well in the end.”

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Posted 1 month ago

“very espensive part”

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Posted 1 month ago

“All good so far”

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Posted 1 month ago

“Excellent price and delivered onn time”

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Posted 2 months ago

“Hello, everything was fine, I can't leave more information because the store didn't have the cutter plastic pipe”

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Posted 5 months ago

“Can't fault the product but asked to cancel two minutes after ordering as wanted to add a couple other products and no cancellation or aknowledgment of request. Other than that - all good.”

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Posted 5 months ago

“Seems to be a fairly efficient service, part received was what I asked for and reasonably priced so will use them again”

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Posted 6 months ago

“Would have been 5 stars but first product came in a creased box and the circular clear seal had been undone. The product (Dudley pneumatic flush valve) looked ok so I fitted it. Unfortunately, the short flush bellows leaked. Plumbing Supplies Direct despatched a replacement immediately and it's due to arrive tomorrow. So, PSD you were great in your response to the issue thank you.”

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Posted 7 months ago

“No probelms with delivery on this small order”

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Posted 7 months ago

“I don’t want to give a bad review, but the hose you sent is not the same as your picture on your website ( no shut off valve ). Although it does the job I could have purchased this on eBay for £20 delivered”

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Posted 7 months ago

“Responded and supported me very well.”

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Posted 7 months ago

“Item arrived on time and was the cheapest available online.”

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Posted 8 months ago

“Very good service and price. Product as described. Slight negative is that Parcel Force took 2 days to deliver after waiting a day to acknowledge receipt of an item ordered before noon the previous day.”

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Posted 9 months ago

“TRV arrived timely, although all contents of box loosened into padded bag in transit.”

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Posted 9 months ago

“As per previous request- now item arrived- am post- PIPE CLIPS ×2 - GOOD quality can now proceed with project - Thank you”

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Posted 9 months ago

“Just what I needed for a repair job”

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Posted 9 months ago

“Good Service fairly priced ,would recommend using again”

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Posted 9 months ago

Plumbing Supplies Direct is rated 4.6 based on 5,307 reviews