Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,307 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,307 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 23rd June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not received my product as yet, the email asking for a review is the first message I have received from them. I called them 5 days ago chasing and was told that it was delayed because of an issue with the stock control system. I haven't seen or heard anything further, neither has there been any communication from them. AVOID LIKE THE PLAGUE! STAY AS FAR FROM THEM AS THE EAST IS FROM THE WEST!!!”

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Posted 10 hours ago

“I don't normally leave reviews, but had such a good experience, I feel compelled. I only tried these guys after Amazon let me down and I ended up with the superior brass tail version. They are cheeper and faster than the aforementioned. I definitely recommend and will use again.”

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Posted 1 day ago

“Prompt, efficient order and delivery.”

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Posted 1 day ago

“Very competitive price, excellent communication and speedy delivery, which in my case was free! Very happy with my purchase - what more could you ask for?”

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Posted 2 days ago

“Excellent service. Fast delivery.”

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Posted 2 days ago

“Have not yet received the controller???”

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Posted 3 days ago

“Good service. Delivered on time. Reasonable price.”

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Posted 3 days ago

“Good product and quick delivery”

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Posted 4 days ago

“Excellent service; the product arrived promptly and in excellent condition. Was exactly as described and works perfectly.”

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Posted 5 days ago

“Fast delivery”

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Posted 6 days ago

“Good price, good product, can't be wasting water down the toilet at today's prices.”

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Posted 1 week ago

“Good range of products, at the right price and very speedy delivery. Easy website to navigate … a pleasure to do business with them.”

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Posted 1 week ago

“Very fast delivery and great prices. Thank you”

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Posted 1 week ago

“Item arrived on time as described”

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Posted 1 week ago

“Excellent service and speedy delivery many thanks”

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Posted 2 weeks ago

“Very quick and had the part spot on when tried other sources thanks”

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Posted 2 weeks ago

“First class service.”

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Posted 2 weeks ago

“Correct item was delivered on time”

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Posted 2 weeks ago

“Quick delivery”

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Posted 2 weeks ago

“Came across the site as I needed a few things and prices very reasonable. Quick delivery with tracking provided. All arrived well packaged”

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Posted 2 weeks ago

Plumbing Supplies Direct is rated 4.6 based on 5,307 reviews