Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.56

4.6 Rating 5,184 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,184 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 22nd May 2025

Anonymous

Anonymous // 01/01/2019

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“A perfect service at a good price, what more could anyone want. I will use again.”

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Posted 1 day ago

“Excellent speedy service. The part was exactly what I needed.”

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Posted 1 day ago

“Wrong item was sent to the one I ordered. E-mailed company twice and got no response so far.”

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Posted 1 day ago

“Part fitted and worked fine. Couldn’t find in shops.”

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Posted 5 days ago

“Great quality”

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Posted 6 days ago

“3 Stars... for the following reasons. An issue at purchase. No confirmation email to state that my order had been received but an email asking if I had forgotten something. I tried contacting Plumbing Supplies but got no answer at the time. This prompted alarms in me and my follow-up research resulted in me contacting my bank because the money had been allocated and so the transaction was being monitored. Two days later the product was delivered... unexpected but within the timeframe. Sadly the product was the wrong length of roll, 2m instead of 2.5m. I managed to contact Plumbing Supplies and collection of the 2m roll has taken place. At the time of writing this review I have paid for a product that I do not have so can't review the product. Would I use Plumbing Supplies again... Yes, because at least I now know that they are a legitimate company, they deliver on time and as for the wrong product... it's just one mistake that if corrected and I receive my order, then all is fine.”

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Posted 6 days ago

“Ordered online, took a little longer to arrive because of the bank holiday weekend but got exactly what I needed and was a very good price.”

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Posted 1 week ago

“First time using this company, impressed by the speedy delivery and good communication.”

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Posted 1 week ago

“First time user is pleased with the product and delivery Many Thanks”

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Posted 1 week ago

“Just the job, thanks”

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Posted 1 week ago

“Excellent quick service and delivery. Would recommend. Product not fitted yet but have used before and easy to replace the old with the new.”

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Posted 2 weeks ago

“Very prompt next day delivery. The cheapest price I could find online for the items ordered.”

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Posted 2 weeks ago

“Easy to find part on site measured up and postage all good”

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Posted 2 weeks ago

“Quality product supplied well within delivery estimate.”

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Posted 2 weeks ago

“Quick delivery. Well packaged. Great quality toilet seat. Would buy from you guys again. Thanks 👍”

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Posted 2 weeks ago

“I ordered two products from the image, but I received something different.”

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Posted 2 weeks ago

“Helpful Courier left on the doorsteep - RIGHT NEXT TO our parcel box!”

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Posted 2 weeks ago

“Good fast delivery and great price”

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Posted 2 weeks ago

“Super fast service. Item packaged well and very easy to install.”

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Posted 2 weeks ago

“Packaging was not satisfactory and the coil of copper tube arrived partially cripped and damaged (mishaped) in a number of places. Feel therefore that I did not get my money's worth. Did email to advise Plumbing Supplies but heard nothing in response.”

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Posted 2 weeks ago

Plumbing Supplies Direct is rated 4.6 based on 5,184 reviews