Name: Plumbing Supplies Direct
Rating: 4.76

Merchant Metrics


Shipping & Delivery
delivery methods	Courier, Postal Service
average delivery time	Next Day
on-time delivery	96%
accurate and undamaged orders	96%
Customer Service
communication channels	Email, Telephone
queries resolved in	Under an hour

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“Not yet used but looks very good, Excellent service next day delivery.”

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Posted 4 days ago

“excellent service Thank You”

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Posted 4 days ago

“Ordered a gas stability bracket and only 1 part of it was sent! Consequently Gas fitter refused to fit cooker and I have had to re-book the appointment (another 5 days without a cooker!). A replacement bracket was delivered the next day. Disappointed TBH.”

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Posted 5 days ago

“Quick and easy service”

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Posted 6 days ago

“Good company with a great costumer service.”

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Posted 6 days ago

“Ordered on a Friday with next working day delivery so it should have come on the Monday...it came on the Tuesday, the day I needed it! Therefore I ended up buying it from elsewhere too!”

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Posted 6 days ago

Hi Elizabeth,

Thanks for your order, unfortunately, you placed your order at 6pm on a Friday,

We are an independent plumbers merchant and are closed at this time and our next day cut off time is 3pm.

We always try our hardest to get customers orders to be them as fast as possible.

Posted 6 days ago