Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,496 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,496 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

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“Ordered, delivered, received, simple. 👍”

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Posted 3 years ago

“Great quality and service”

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Posted 3 years ago

“Excellent radiator, great service and most of all, the best price I could find AND FREE delivery. Definitely a 5 Star experience!”

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Posted 3 years ago

“Excellent customer service and sorted out defective item within days.”

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Posted 3 years ago

“I found what I wanted on the website and it was delivered promptly.”

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Posted 3 years ago

“took 13 days to get spare toilet parts to me. dont blame 3rd party ,sort your own mess out terrible service. never rang back,never awnsered email”

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Posted 3 years ago

“Very good price, fast delivery, easy to navigate the website, fab loo seat”

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Posted 3 years ago

“Have not received my order and customer service said they would sort it and not heard anything !! Very poor service”

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Posted 3 years ago

“Easy to order quick delivery and a fair price for cost and delivery”

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Posted 3 years ago

“Good service , prompt dispatch and delivery, satisfied customer. I had wasted time trying several local diy suppliers all out of stock. I will return to Plumbing Direct for any future needs.”

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Posted 3 years ago

“Good range of products at reasonable prices with quick delivery.”

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Posted 3 years ago

“I ordered digistat on Wednesday, arrived Friday. I didn't need to replace the receiver on my Worcester CDI boiler because the new digistat paired/setup with no issues (will retain new receiver as spare). All a very positive experience and at a great price”

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Posted 3 years ago

“Excellent service. Will be using them in the future”

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Posted 3 years ago

“Prompt, good quality”

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Posted 3 years ago

“Gods price and great d livery”

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Posted 3 years ago

“Good service. Recommend”

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Posted 3 years ago

“They had exactly what I needed and it arrived very quickly.What more do you want.”

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Posted 3 years ago

“Thank you does the job”

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Posted 3 years ago

“Arrived in excellent condition thank you”

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Posted 3 years ago

“Lovely seat and had these before, but this one doesn’t seem to have a soft close as advertised as it finishes closing with a clack so not so impressed as before”

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Posted 3 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,496 reviews