Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,498 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,498 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 28th February 2026

Anonymous

Anonymous // 01/01/2019

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“Arrived in excellent condition thank you”

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Posted 3 years ago

“Lovely seat and had these before, but this one doesn’t seem to have a soft close as advertised as it finishes closing with a clack so not so impressed as before”

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Posted 3 years ago

“Part was not as advertised”

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Posted 3 years ago

“Fast service monument pipe benders well worth the money”

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Posted 3 years ago

“Overall very pleased”

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Posted 3 years ago

“Very impressed quick delivery, item seams to be as described, but haven’t had a chance to check it out.”

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Posted 3 years ago

“Great service. Would definitely use you again”

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Posted 3 years ago

“Great product, price and delivery.”

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Posted 3 years ago

“Easy to buy from.”

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Posted 3 years ago

“quicker than expected .well packed”

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Posted 3 years ago

“Replaced a cracked clip. Took under a minute to replace it. Cheap as chips. Thumbs up from me!”

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Posted 3 years ago

“Item did not fit . Customer Services said dimensions are online and images so can't do refund or exchange.”

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Posted 3 years ago

“prompt delivery”

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Posted 3 years ago

“As described, well packaged, received by stated date”

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Posted 3 years ago

“Excellent first class service from ordering to delivery. Ordered one day delivered the next it don't get better than that.”

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Posted 3 years ago

“Very good quality of the product. Very good service. Thank you”

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Posted 3 years ago

“Your Sales service was exceptional in sending the Cavalier bath panel to Inverness. Now fitted by our son and looks amazing Thank you very much ,Alex Christine Crichton”

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Posted 3 years ago

“Selling items that they do not have and are not aware of when stock will be replenished and was happy to take my money, the company made me aware 24hrs later (website says it was in stock) awful behaviour of a company”

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Posted 3 years ago

“I have been using there played at work for quite a few months and they are clearly gold blades when I ordered them for my house I ordered two packs and they sent me silver ones standard ones when I rang up they said oh it was just the way the photograph was took on fob me off invoice I should get in touch with trading standards as I have the gold blades as well I’d be very careful when I placed my order with this people in future.”

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Posted 3 years ago

“Every time you order from this company, part of the order is missing. EVERY TIME.”

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Posted 3 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,498 reviews