Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,493 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,493 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time via Royal Mail, very easy to fit.”

Helpful Report

Posted 3 years ago

“Had what I needed with a swift delivery. Thanks.”

Helpful Report

Posted 3 years ago

“Fast delivery wc up and working in no time”

Helpful Report

Posted 3 years ago

“Quality item. Rapid delivery. Many thanks”

Helpful Report

Posted 3 years ago

“Item arrived promptly and well packed. No complaints.”

Helpful Report

Posted 3 years ago

“Very quick and efficient service thank you”

Helpful Report

Posted 3 years ago

“Tried to phone about me order - nobody answered the call - 4 times! Habe sent 3 emails - no reply Useless And I be nobody picks this comment up either”

Helpful Report

Posted 3 years ago

“Very good fast delivery”

Helpful Report

Posted 3 years ago

“Great service”

Helpful Report

Posted 3 years ago

“My order only took a couple of days to arrive. First time I have used this company, will use them again.”

Helpful Report

Posted 3 years ago

“Good product”

Helpful Report

Posted 3 years ago

“Excellent service from plumbing supplies direct,The new parts fitted perfectly and works great,would definitely buy from these guys again.”

Helpful Report

Posted 3 years ago

“The wall plate elbows I received were not the design as shown in the advert on the web sight. Although I was disappointed they are except able for the job in hand.”

Helpful Report

Posted 3 years ago

“Have not received item,or receipt or any email altogether telling me when I might get it?”

Helpful Report

Posted 3 years ago

“Delayed order, 12 days to arrive. Too late for the scheduled work. Wanted a refund got, like the delivery, a very late, 'sincere' apology. You guessed it, no refund. Won't be using again”

Helpful Report

Posted 3 years ago

“Five stars says it all. I had spent two days searching for kit from other retailers who were not able to confirm/advise precise dimensions of plate. They could only yawn and say don’ worroy. They are all the same universal specification”. You have show that st he specs are not all the same ! Thank you”

Helpful Report

Posted 3 years ago

“First time using p s d exellent service, certainly will use again . Many thanks.”

Helpful Report

Posted 3 years ago

“Order received”

Helpful Report

Posted 3 years ago

“As yet I haven't received my order but I know it has been dispatched and delayed by postal strikes. I am hoping that I have ordered the right thing - I had my washing machine installed by a professional but a joint to extend the waste water hose failed and I can't get him to come back. I am really hoping that the item will sort out my problem. Being a 68 year old disabled woman sucks and the 'fault' is at the back of the unit under cupboards. As mentioned - you dispatched on time but the item seems to have been delayed in the post - not your fault. Fingers crossed”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,493 reviews