Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.58

4.6 Rating 5,724 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,724 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Plumbing Supplies Direct 5 star review on 5th March 2026

Anonymous // 01/01/2019

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“Rubber tap washers instead of fibre washers received, needed that day so had to go out and get them. for the price it wasn't worth phoning and complaining. Two stars for prompt delivery of the wrong item.”

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Posted 3 years ago

“Competitive pricing and swift despatch”

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Posted 3 years ago

“Purchased a Rothemburg Supper Fire 2 Brazing Torch. Great quality, good value, extremely quick delivery, very happy customer. Would definitely use PSD again.”

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Posted 3 years ago

“Just don’t order from them. I read a few reviews after I had placed my order with them but at first it was going well. Email received saying order had been received and then later an email from parcel force saying that had been advised of a delivery to me. The next day got an email saying the item wasn’t in stock so did I want to wait ( but they had no idea on when stock would arrive ) or refund. I asked for a refund but didn’t get an email back confirming this. I emailed the next day asking could they confirm and still nothing. I opened a help ticket nothing again. I have rang several times but they say they are closed but is well after the 8am they say that they are open. I have spoken to my credit card company and I have to wait 15days before they can dispute the payment.”

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Posted 3 years ago

“Ordered the parts in December they didn’t arrive and had no response to my emails, requesting an update or replacement parts. I correspondence being ignored and out of pocket. I will not use this company again and recommend you steer clear.”

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Posted 3 years ago

“Excellent product, delivered in record time!”

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Posted 3 years ago

“Not received item yet had email saying waiting for items to be restocked. Did receive emal stating this and asking how I wanted to proceed advised to send when in stock”

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Posted 3 years ago

“Purchased a Rothenburger Superfire 2 torch. Competitively priced and prompt delivery.”

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Posted 3 years ago

“First class service from start to Finnish”

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Posted 3 years ago

“On time great prodoct”

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Posted 3 years ago

“Superb company supplying high quality items super fast and at competitive prices.”

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Posted 3 years ago

“Posted out super quick and great price. Does what it says on the bottle.”

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Posted 3 years ago

“Prompt service”

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Posted 3 years ago

“Parts delivered as ordered. Right parts for the job. Easy.”

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Posted 3 years ago

“Quick and efficient delivery, no issues and a good price”

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Posted 3 years ago

“Great price and very efficient delivery”

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Posted 3 years ago

“Really pleased with item, fits perfectly and looks much nicer than the old one which did not fit properly. Good supplier.”

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Posted 3 years ago

“Fast delivery & packaged well. Will shop again.”

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Posted 3 years ago

“Absolutely Brilliant service”

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Posted 3 years ago

“Express 24hr delivery from 9th. Still waiting. Will be requesting refund if it carries on.”

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Posted 3 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,724 reviews