Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,495 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,495 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

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“As yet I haven't received my order but I know it has been dispatched and delayed by postal strikes. I am hoping that I have ordered the right thing - I had my washing machine installed by a professional but a joint to extend the waste water hose failed and I can't get him to come back. I am really hoping that the item will sort out my problem. Being a 68 year old disabled woman sucks and the 'fault' is at the back of the unit under cupboards. As mentioned - you dispatched on time but the item seems to have been delayed in the post - not your fault. Fingers crossed”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Not the best service, paid for 1-3 day delivery with DPD, on 4 th day it hadn’t arrived, called and they said sorry it hasn’t left us! Put it in a overnite service but still took another 2 days to come!b”

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Posted 3 years ago

“Been 6 days since placing my order with you and it still hasn't arrived, yet you used Parcel Force express 24 shipping. Very frustrating!!”

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Posted 3 years ago

“Parts ordered were delivered early next day, great company to do business with. I highly recommend!”

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Posted 3 years ago

“easy to order, good price but item was out of stock so sent when stock arrived. All good and would use PSD again”

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Posted 3 years ago

“Super fast delivery items came as described and all at reasonable price. Would definitely use again in the future.”

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Posted 3 years ago

“Great service, good price and delivered on a Sunday”

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Posted 3 years ago

“Love Plumbing Supplies Direct. I always reorder as the service and delivery is excellent. Thanks again!”

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Posted 3 years ago

“Fantastic prompt service and had the exact part to get boiler running. Had the part delivery within 2 days.”

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Posted 3 years ago

“Great service, would buy again from this merchant.”

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Posted 3 years ago

“Great bag to keep the gas and solder altogether. Great service and quick delivery many thamks”

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Posted 3 years ago

“Good customer service, and item arrived in under 24 hours – recommended, and would use again”

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Posted 3 years ago

“delivered as ordered”

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Posted 3 years ago

“Good prices, very speedy despatch. Will use them again”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Excellent will use again”

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Posted 3 years ago

“Keenly priced and stock available for swift dispatch. Item well packed and arrived within estimated delivery time. Happy with the service provided.”

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Posted 3 years ago

“Great range and competitive prices. Item delivered promptly. Will use again in the future.”

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Posted 3 years ago

“Ordered, delivered, received, simple. 👍”

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Posted 3 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,495 reviews