Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.58

4.6 Rating 5,721 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,721 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Plumbing Supplies Direct 5 star review on 5th March 2026

Anonymous // 01/01/2019

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“Quick delivery Answered the phone when I enquired on delivery day Easy to assemble and install Not sure about longevity yet”

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Posted 2 years ago

“Great web site easy to find and check out - many thanks”

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Posted 2 years ago

“Very fast delivery and easy to order online. Really impressed with this company will most definitely use these boys again”

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Posted 2 years ago

“easy website and prompt delivery”

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Posted 2 years ago

“Really happy”

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Posted 2 years ago

“I ordered a part the website showed the part was in-stock. 1-3 working days for delivery. The next day I received an email stating the part had been dispatched and a parcel force tracking number was supplied. On the 4th working day with no delivery I checked the tracking number with parcel force to it was not recognised. I telephoned to enquire about my order and was told that my part hadn't been in stock and they had ordered one from somewhere else but that had gone missing. I told the person I was talking to to cancel the order and refund my money. They said they would 2 weeks later I'm still waiting for the refund!”

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Posted 2 years ago

“Product arrived yesterday after a delay(was ok with the delay thanks to good communications) sadly the main part of the product was not in the bag/box and is clearly missing. Tried to call no answer, have emailed, no answer. Disappointed that they don’t have people working in a Friday and now starting to think I may have been scammed. Beware”

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Posted 2 years ago

“Ordering was easy no hitches, I checked gc#'s of the products and were correct. Shipping arrived as stated just a few days earlier(ordered over the weekend). Packed well.”

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Posted 2 years ago

“excellent service and served my purpose !!!👍👍👍👍”

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Posted 2 years ago

“Great product.”

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Posted 2 years ago

“Great price,, good coms and fast delivery”

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Posted 2 years ago

“Good as always.”

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Posted 2 years ago

“A1 quick delivery..part exactly what I wanted. thankyou”

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Posted 2 years ago

“Good service 👍”

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Posted 2 years ago

“Used these guys for loads of stuff now. I would highly recommend them 👍”

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Posted 2 years ago

“They replied to a query I had regarding a product, I went ahead and ordered them, they arrived quickly and were as described. Can’t ask for more than that.”

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Posted 2 years ago

“Great price, has exactly what I was looking for & v quick delivery would definitely buy from Samson”

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Posted 2 years ago

“good price, arrived quickly”

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Posted 2 years ago

“Good product dispatched promptly”

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Posted 2 years ago

“sent on time”

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Posted 2 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,721 reviews