Playdale Playgrounds Reviews

Name: Playdale Playgrounds
Address: Haverthwaite, Ulverston, Cumbria, LA12 8AE, ,, Cumbria
Rating: 4.63

4.6 Rating 167 Reviews

92 %

of reviewers recommend Playdale Playgrounds

Company Reviews

Metrics

Info

4.6

Based on 167 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Playdale Playgrounds :

Playdale Playgrounds Ltd is a family-run, international business that manufactures playground equipment. We pride ourselves on creating exciting, innovative and educational outdoor play equipment that makes children smile all over the world.

Our head office, manufacturing facilities and global distribution centre are situated on the edge of the Lake District in Cumbria, UK. We have a fantastic team of 110 people and have created over 23,000 play areas in 49 countries across the world.

Visit Website

Phone:

01539531561

Email:

info@playdale.co.uk

Location:

Haverthwaite, Ulverston, Cumbria, LA12 8AE, ,
Cumbria
LA12 8AE

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Playdale Playgrounds 5 star review on 2nd December 2024

Kilham Playing Fields Association

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were delighted to work with Playdale, a local company. After a few tweaks, they designed a wonderful playground for us that fully met the brief in our Call for Proposals. We love the look of the playground as it fits perfectly within our parkland setting. The Playdale team from initial liaison, to design to installation were great to work with and very attentive to our needs. Our focal point was always available and kept us routinely up to date and truly went above and beyond. The playground, now open, is very busy and is being enjoyed by the local families and visitors alike and we have been overwhelmed by positive feedback from the community.”

Playdale Playgrounds 5 star review on 7th June 2022

Helpful Report

Thank you so much for your review. We were delighted to work on such a fantastic local project with you. Your feedback regarding your project is deeply appreciated and confirms our confidence in the quality of our design and installation.

“Playdale have supplied & installed equipment for our 2 Phase Play Equipment project during 2023 & 2024. This year's installation phase comprised of 9 items and was installed on time and without problem. The team at Playdale were most helpful throughout all stages of the project.”

Playdale Playgrounds 5 star review on 21st November 2024

Helpful Report

“Levens Playing Fields loves Playdale equipment! The choice and variety is excellent and the supply/delivery/installation of kit always goes to plan.”

Helpful Report

“Very good service and the product is just what we expected, the children loved it.”

Helpful Report

“Playdale, but more importantly Alisha, has been amazing from the start of this project. Nothing has been too much trouble throughout this whole process. Alisha has been extremely paitient I cannot wait for the delivery and installation date to finally see this project come to life!”

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“We applied for funding and playdale came out advised us what we could have in the space for the age range of our children. They wrote up the quote for us to submit and we were awarded the funding. Their customer service was brilliant, the workmen who came and prepared and built it were great and it's stood the test of time, 17years on and still being played on. Everything from start to finish was excellent.”

Helpful Report

“Playdale were 100% supportive and helpful from our initial phone call, through to helpful design advice and support from the Sales Team, to the Project Co-ordinator , to the Installation Team who arrived on the day which was pre-booked, and worked all day in awful weather conditions and finally the Finance Team. All departments replied to both telephone calls and emails immediately. As a small Charity, we were never made to feel we were being a nuisance with all our queries and questions, they were brilliant. As a Charity and having Lottery Awards For All funding, we had to do our independent homework. We looked at equipment and had meetings with other Play equipment companies. Playdale are highly competitive and supply a product we cannot fault. We were never in doubt that we had made the correct choice. We cannot thank them sufficiently for guiding us through the process and supporting us every step of the way. An AMAZING team Thank You!”

Helpful Report

“Playdale were very flexible and helped us to plan an adventure trail on our site. We had some site issues and they came back 3 times to remeasure to get the perfect location for the trail. Installation was quick and the quality is excellent. Our children have loved it every since!”

Playdale Playgrounds 5 star review on 9th October 2024

Helpful Report

“Fantastic design and planning. Staff so helpful, great ideas and support throughout. Groundworkers also worked really hard to complete the installation work on time. Administration staff kept us up to date on every aspect of work. Amazing team work equipment 5 star quality, five star service”

Playdale Playgrounds 5 star review on 8th October 2024

Helpful Report

“Good all round customer experience”

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“SALES STAFF BRILLIANT GOOD SERVICE.”

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“Sophie Moore and the team at Playdale have proved to be a first class supplier to Everyone Active in regard to our 35 station Trim Trail installation in North West Leicestershire. As a project it has been quite complex, going from an original small area install aligned to the building of a new leisure centre, to a delayed, multi-partner, multi-hectare install into a wider Eco Park. Despite what must have been private frustrations their end, none of the team at Playdale expressed these, subsequently providing multiple examples of support and flexible working, whilst keeping associated cost variations to a minimum. We wouldn't hesitate to use them again, or to recommend them to other organisations looking into an installation.”

Helpful Report

“They are very obliging came out to our site within in a couple of days, we can't thank them enough for the layout of the play equipment, it's been a real game changer for the playing field and village.”

Helpful Report

Thank you so much for your fantastic 5-star review. We sincerely appreciate your wonderful feedback. We are thrilled to hear that our team was able to come out to your site promptly and assist you with the layout of the play equipment. Is fantatsic to know that this has made a significant positive impact on both the playing field and the village.

“We cannot thank both Dominic and Alisha enough for their help and support throughout our sales/purchase experience. They were both always available to speak and, if unavailable, returned our call within hours. They were able to guide us in choosing the right equipment for our particular Playarea. We required specific Planning Approval, Alisha and Dominic provided us with additional drawings and specifications with a professional and enthusiastic attitude to our project, nothing was ever too much trouble. Thank you!”

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“Playdale kept us up to date with the progress of our order and everything was very easy with no delays. We installed the equipment ourselves and everyone is happy.”

Playdale Playgrounds 5 star review on 29th July 2024

Helpful Report

Thank you for your positive feedback! We’re glad to hear that you were kept informed and that everything went smoothly. It’s great to know you’re happy with the equipment. Thanks for choosing Playdale!

“Excellent service. Very helpful and friendly staff on the end of the phone and email. Also the contractors fitting the playground were very friendly and made a great job! Thank you.”

Helpful Report

Thank you for your wonderful review. We’re delighted to hear that you had a positive experience with our staff and contractors. Thank you for your feedback and for choosing Playdale, we hope the new playground equipment makes lots of smiles!

“Great job upgrading previous equipment and installing a new set of play items to a really high standard. Worked very well with us and understood what we wanted to achieve.”

Helpful Report

Thank you for your review! We’re thrilled to hear you’re pleased with the upgrade and new play items. It’s great to know our team understood your vision and met your expectations. Thanks for choosing Playdale

“The pre-sales and design service we received from Playdale were excellent. The coordination of the installation work was not good, and we had several delays. However now that the installation is complete, we are very pleased with the end product and it has been really well received by the community. We will certainly contact Playdale again when we have the opportunity to further extend our Play equipment.”

Helpful Report

Thank you for your feedback! We’re delighted to hear you were pleased with our pre-sales and design service and that the final product is well-received by the community. We apologise for the delays in the installation process and appreciate your understanding.

“They identified the spares i needed from the information i provided”

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Thank you for your feedback Oldham Metropolitan B.C. We appreciate your positive comments.

“HI I FOUND THE WORKMEN TO BE EFFICIENT AND VERY QUICK NO COMPLAINTS.”

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Thank you for your feedback Cage Green Primary School. Your satisfaction is important to us, and we appreciate your positive comments.

“I was very pleased with the service, from the design and meeting with the rep to the installment of the equipment. The children love it! Our trim trail offers the right amount of challenge and blends in beautifully with our outdoor environment.”

Helpful Report

Thank you for your wonderful review Rayne Primary and Nursery School. We're thrilled to hear you were pleased with our service from design to installation. It's fantastic to know the children love the trim trail and that it fits beautifully into your outdoor environment.

Playdale Playgrounds is rated 4.6 based on 167 reviews