Playdale Playgrounds Reviews

Name: Playdale Playgrounds
Address: Haverthwaite, Ulverston, Cumbria, LA12 8AE, ,, Cumbria
Rating: 4.64

4.6 Rating 173 Reviews

92 %

of reviewers recommend Playdale Playgrounds

Company Reviews

Metrics

Info

4.6

Based on 173 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

About Playdale Playgrounds :

Playdale Playgrounds Ltd is a family-run, international business that manufactures playground equipment. We pride ourselves on creating exciting, innovative and educational outdoor play equipment that makes children smile all over the world.

Our head office, manufacturing facilities and global distribution centre are situated on the edge of the Lake District in Cumbria, UK. We have a fantastic team of 110 people and have created over 23,000 play areas in 49 countries across the world.

Visit Website

Phone:

01539531561

Email:

info@playdale.co.uk

Location:

Haverthwaite, Ulverston, Cumbria, LA12 8AE, ,
Cumbria
LA12 8AE

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Playdale Playgrounds 5 star review on 14th April 2025

Weston Playing Fields

Playdale Playgrounds 5 star review on 2nd December 2024

Kilham Playing Fields Association

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Playdale Playgrounds were very responsive and easy to work with from the tender process through to the actual installation of the trim trail we installed on site.”

Helpful Report

“Playdale worked with the Weston Playing Field Trustees to ensure they delivered on our requirements. The installation team were really clean and tidy and did an excellent job. There was one problem that we noticed after installation and that was corrected in a timely manner. It's a delight to see the children of Weston playing on the new equipment.”

Helpful Report

“Great advise, great prices for USK. Very knowledgeable”

Helpful Report

“Excellent service as usual from Playdale - easy to contact ,very responsive, flexible and installation according to plan. Having used other installers Playdale is definitely our preferred contractor.”

Helpful Report

“We found the staff at Playdale very helpful with no exception to Lewis McGriffin who went out his way to adjust the layout of the play equipment.”

Helpful Report

Thank you so much for your wonderful review! We're thrilled to hear that Lewis and the rest of our team were able to make a positive impact on your experience and adjust the layout to meet your needs.

“Playdale have supplied & installed equipment for our 2 Phase Play Equipment project during 2023 & 2024. This year's installation phase comprised of 9 items and was installed on time and without problem. The team at Playdale were most helpful throughout all stages of the project.”

Playdale Playgrounds 5 star review on 21st November 2024

Helpful Report

Thank you for your fantastic review, Kilham Playing Fields Association! We're thrilled to hear that your installation went smoothly and that our team was able to assist you throughout the entire project.

“Levens Playing Fields loves Playdale equipment! The choice and variety is excellent and the supply/delivery/installation of kit always goes to plan.”

Helpful Report

Thank you so much for your review :) We're delighted to hear that you love the equipment and that the entire process from supply to installation went smoothly.

“Very good service and the product is just what we expected, the children loved it.”

Helpful Report

Thank you for your fantastic review! We're delighted to hear that our service met your expectations and that the children loved the playground equipment.

“Playdale, but more importantly Alisha, has been amazing from the start of this project. Nothing has been too much trouble throughout this whole process. Alisha has been extremely paitient I cannot wait for the delivery and installation date to finally see this project come to life!”

Helpful Report

Thank you so much for your wonderful review, Clare! We're thrilled to hear that Alisha has provided you with such amazing support throughout your project. It's fantastic to know that you felt well taken care of every step of the way.

“We applied for funding and playdale came out advised us what we could have in the space for the age range of our children. They wrote up the quote for us to submit and we were awarded the funding. Their customer service was brilliant, the workmen who came and prepared and built it were great and it's stood the test of time, 17years on and still being played on. Everything from start to finish was excellent.”

Helpful Report

Thank you so much for your wonderful review, Jane! We're thrilled to hear that our team was able to guide you through the funding process and provide you with tailored advice for your playground. It's fantastic to know that the installation went smoothly and that the equipment has stood the test of time for 17 years! Your kind words about our customer service truly inspire us to continue delivering excellence.

“Playdale were 100% supportive and helpful from our initial phone call, through to helpful design advice and support from the Sales Team, to the Project Co-ordinator , to the Installation Team who arrived on the day which was pre-booked, and worked all day in awful weather conditions and finally the Finance Team. All departments replied to both telephone calls and emails immediately. As a small Charity, we were never made to feel we were being a nuisance with all our queries and questions, they were brilliant. As a Charity and having Lottery Awards For All funding, we had to do our independent homework. We looked at equipment and had meetings with other Play equipment companies. Playdale are highly competitive and supply a product we cannot fault. We were never in doubt that we had made the correct choice. We cannot thank them sufficiently for guiding us through the process and supporting us every step of the way. An AMAZING team Thank You!”

Helpful Report

Thank you so much for your review! We're truly happy to hear that our entire team provided you with the support and guidance you needed throughout the process. It’s wonderful to know that our dedication and responsiveness made a positive impact, especially for your charity. We appreciate your trust in us and are thrilled that you’re satisfied with the quality of our equipment. Your kind words motivate us to keep up the great work :)

“Playdale were very flexible and helped us to plan an adventure trail on our site. We had some site issues and they came back 3 times to remeasure to get the perfect location for the trail. Installation was quick and the quality is excellent. Our children have loved it every since!”

Playdale Playgrounds 5 star review on 9th October 2024

Helpful Report

Thank you so much for your amazing review! We're delighted to hear that our team was flexible and supportive in planning the adventure trail for your site. It's great to know that our attention to detail made a difference and that the children are enjoying it. Your feedback motivates us to keep delivering fantastic customer service.

“Fantastic design and planning. Staff so helpful, great ideas and support throughout. Groundworkers also worked really hard to complete the installation work on time. Administration staff kept us up to date on every aspect of work. Amazing team work equipment 5 star quality, five star service”

Playdale Playgrounds 5 star review on 8th October 2024

Helpful Report

Thank you so much for the review! We're thrilled to hear that you found our design and planning to be fantastic, and it's wonderful to know our team's hard work made a difference. Your recognition of our staff's support and coordination truly means a lot to us.

“SALES STAFF BRILLIANT GOOD SERVICE.”

Helpful Report

Thank you for the wonderful review! We're delighted to hear you had a fantastic experience with our sales staff. We always strive to provide the best support possible.

“Sophie Moore and the team at Playdale have proved to be a first class supplier to Everyone Active in regard to our 35 station Trim Trail installation in North West Leicestershire. As a project it has been quite complex, going from an original small area install aligned to the building of a new leisure centre, to a delayed, multi-partner, multi-hectare install into a wider Eco Park. Despite what must have been private frustrations their end, none of the team at Playdale expressed these, subsequently providing multiple examples of support and flexible working, whilst keeping associated cost variations to a minimum. We wouldn't hesitate to use them again, or to recommend them to other organisations looking into an installation.”

Helpful Report

Thank you for the fantastic review! We're thrilled you're pleased with the installation. We appreciate your kind words about our team's support and flexibility.

“They are very obliging came out to our site within in a couple of days, we can't thank them enough for the layout of the play equipment, it's been a real game changer for the playing field and village.”

Helpful Report

Thank you so much for your fantastic 5-star review. We sincerely appreciate your wonderful feedback. We are thrilled to hear that our team was able to come out to your site promptly and assist you with the layout of the play equipment. Is fantatsic to know that this has made a significant positive impact on both the playing field and the village.

“We cannot thank both Dominic and Alisha enough for their help and support throughout our sales/purchase experience. They were both always available to speak and, if unavailable, returned our call within hours. They were able to guide us in choosing the right equipment for our particular Playarea. We required specific Planning Approval, Alisha and Dominic provided us with additional drawings and specifications with a professional and enthusiastic attitude to our project, nothing was ever too much trouble. Thank you!”

Helpful Report

“Playdale kept us up to date with the progress of our order and everything was very easy with no delays. We installed the equipment ourselves and everyone is happy.”

Playdale Playgrounds 5 star review on 29th July 2024

Helpful Report

Thank you for your positive feedback! We’re glad to hear that you were kept informed and that everything went smoothly. It’s great to know you’re happy with the equipment. Thanks for choosing Playdale!

“Excellent service. Very helpful and friendly staff on the end of the phone and email. Also the contractors fitting the playground were very friendly and made a great job! Thank you.”

Helpful Report

Thank you for your wonderful review. We’re delighted to hear that you had a positive experience with our staff and contractors. Thank you for your feedback and for choosing Playdale, we hope the new playground equipment makes lots of smiles!

“HI I FOUND THE WORKMEN TO BE EFFICIENT AND VERY QUICK NO COMPLAINTS.”

Helpful Report

Thank you for your feedback Cage Green Primary School. Your satisfaction is important to us, and we appreciate your positive comments.

Playdale Playgrounds is rated 4.6 based on 173 reviews