Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.40

4.4 Rating 2,050 Reviews

84 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 2,050 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 24th February 2025

Dave

Building Plastics Online Ltd 5 star review on 13th March 2024

Barry McNutt

Building Plastics Online Ltd 5 star review on 16th October 2023

Craig Edwards

Anonymous

Anonymous // 01/01/2019

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“Had 2 orders from the company first came within days of placing the order the second I had no update in 2 weeks so called and hey presto it arrived the next day Products are quality and reasonably priced I maybe got a miss placed order Would use again though”

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“I had to chase up order, then given 24 hour notice. Order was short. Customer Service was good and sorted things out quickly.”

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“The ordering and delivery were seamless - would highly recommend.”

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“Very good prices and excellent fast delivery would definitely use them again”

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“Prompt delivery notification and helpful driver upon delivery, good quality for the price ++ would recommend to anyone who is looking for polycarbonate sheets”

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“Buyer Beware.... Goods failed to arrive on BPO's own emailed due date. After sending an email (which was not responded to) I telephoned Customer Services and was informed that the local depot was presently, not responding to their call and they would call me back later....I'm still waiting! No delivery and no replies to my enquiries. Delivery is over a week overdue by BPO's own due date. It seems to me that the products themselves and 'value for money' are good. However, the logistics of actually getting them is not and the communication of BPO is poor. Very disappointed”

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“Very happy with the service although would have appreciated better communication regarding that my order was ready for collection.”

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“Was really happy with the service from start to finish. Really good product very competitive price would definitely use again”

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“Many thanks great delivery.”

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“Great fast service.”

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“Quality product excellent service good price fast delivery would recommend”

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“Hugely cheaper than eurocell for same materials and delivery was prompt”

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“Still waiting for delivery ! Ordered 2 weeks ago - chased last week - told that there was no down pipe in stock - chased today - told that the order had been sent to a different depot - received an email today stating that it would be Monday or Tuesday next week at the earliest. That would be 3 weeks . I appreciate it is not a big order , but why would I be encouraged to do a bigger order ? No communication from you - all the chasing by me .”

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“No notification of actual delivery after initial suggested timing. Items delivered before this date but just left on front lawn with no further notification. Not fitted yet so unable to comment on quality”

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“Product, price and delivery time all great, which is the main thing. However 1 star due to delivery driver, not a happy bunny…literally dumped the sheets on front lawn clattering them in top of each other. Wouldn’t be surprised if some deliveries get damaged this way, no niceties such as asking where i wanted them placed.”

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“Great value and quality products excellent service all round”

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“Spot on item cut to exact size, delivery as should be. Would definitely use them again.”

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“Great product. I managed to get this for almost half the price of a local store, the items came quickly and were packaged well so as to not have any scratches or damage”

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“Very easy to order and delivery good, will use again.”

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“Excellent product. This is the third time we've ordered this skirting board from Building Plastics over the last couple of years and have found it very hard wearing and would highly recommended it. Delivery was quicker than expected but I was concerned to see the packaging was badly torn in several places but luckily the skirting wasn't damaged/scuffed. Overall will be happy to order again when we move on to the next room that needs decorating 😀.”

Helpful Report

Building Plastics Online Ltd is rated 4.4 based on 2,050 reviews