“Excellent facility and is very easy to find, although seems quite far past the long-stay car park. Very helpful drivers and only 10 minutes max if you just miss a coach!”
“It was great, when we arrived only 2 minutes to wait on the bus.On return, the bus was waiting at the airport. Would definitely use the parking again.”
Thank you for your review.
It sounds as though our automatic number plate recognition (ANPR) system hasn't registered you upon entry. When this occurs, it means our system doesn't match you to your booking and you are then charged the roll-up rate in error upon exit. This doesn't happen often but when it does, I understand the frustration that it causes.
Kind regards,
Customer Support Team
“All went smoothly. Instructions were clear and useful as my number plate wasn't recognised on exit. So it's keep calm at the barrier and press the buzzer if the display says you must pay a lot of money. Very helpful person quickly corrected it for me and I was on my way. The FastTrack pass thru to security was a real bonus too.”
Thank you for your review.
I'm sorry to hear that there was issues when entering and exiting the car park, it sounds like we may have had an issue with our ANPR system on this day.
I'm glad to hear that the ANPR issue aside you were happy with the service and we look forward to welcoming you to Edinburgh Airport again in the near future.
Kind regards,
Customer Support Team
