“I have used this 3 or 4 times now. Never had any issues, and every time I pull up there is always a bus to take you to the terminal. never a delay getting to airport. The drivers are all very polite and helpful.”
“The easiest most efficient parking I have experienced, just what you need to start your holiday. Also on leaving no tickets required at barriers which got us on our way home quickly”
“Great system for parking. Turn up, leave your car, drop off the key and chill for a few days/weeks. On return, scan the barcode, collect the keys and off you pop! Staff at the car park are ALL courteous and helpful. Overall, 5+ stars!”
“Going on holiday plane parking was great. Coming back we must have waited about 45 mins for a bus that’s meant to be every 12mins. No number to call. The queue was getting longer and longer, our plane was about 20 mins late in landing, it was early hours of morning we arrived then had to wait in the bus, when it did come no apologies from driver, he just kept cramming people on the bus, it was ridiculous, have emailed the airport, still waiting for a proper reply, not an automated email. Definitely won’t be using them again.”
Hello,
I’m sorry to hear that you didn’t have a pleasant experience. We strive to deliver a seamless journey for our customers and it’s disappointing to hear when this doesn’t happen.
If you haven't already, please reach out to us using our contact form and we will be able to look into this for you:
https://support.edinburghairport.com/hc/en-gb/requests/new
Kind regards,
Customer Support Team
“The crew helpt us realy well. It was the first time for us. Thanks them for the great help. Also when we need to pick-up the car they helpt us realy good.”
