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Edenmoor (formerly Pipers Farm) Reviews

4.8 Rating 6,840 Reviews
96 %
of reviewers recommend Edenmoor (formerly Pipers Farm)
Company Reviews Product Reviews
11,781
 Insights Metrics Info
4.8
Based on 6,840 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read Edenmoor (formerly Pipers Farm) Reviews

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

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Michelle Good
Verified Buyer
“Easy to use website, excellent quality products which were packed with care”
Helpful Report
Posted 2 years ago
Dear Michelle, Thank you so much for your 5-star rating of Pipers Farm! We greatly appreciate your feedback and are thrilled to hear that you found our website easy to use and our products of excellent quality, packed with care. Thank you again for your support to Pipers Farm. Best wishes, Georgina
Posted 2 years ago
Michael Carlin
Verified Buyer
“I have been a customer of Pipers Farm for over 3 years now and they have never let me down. The food is always of an exceptional quality. I will always reccomend them to friends and family who look for either ethical or quality meat.”
Helpful Report
Posted 2 years ago
Dear Michael, Thank you very much for taking the time to give us a fantastic 5-star rating! We truly appreciate your loyalty and support as a customer of Pipers Farm for over 3 years now. It brings us immense joy to know that we have consistently met your expectations and provided you with exceptional quality food. We are incredibly grateful that you choose to recommend Pipers Farm to your friends and family. Once again, thank you for your amazing support and for being such a loyal customer. We look forward to continuing to serve you in the future. Best wishes, Georgina
Posted 2 years ago
Susan Harley
Verified Buyer
“Delighted with the service and quality of the products”
Helpful Report
Posted 2 years ago
Dear Susan, Thank you so much for taking the time to leave us a 5-star rating for Pipers Farm! We greatly appreciate your feedback and are thrilled to hear that you are delighted with both the service and quality of our products. Thank you again for your loyalty and ongoing support. Best wishes, Georgina
Posted 2 years ago
Penelope Bower
Verified Buyer
“Although I was not available when you called, you delivered to my flat on the 3rd floor. Many thanks for kind service!!”
Helpful Report
Posted 2 years ago
Dear Penelope, Thank you so much for your fantastic 5-star rating of Pipers Farm! We are absolutely thrilled to hear that you had such a positive experience with us. Although we were not available when you called, I'm glad to know that our courier company were able to deliver your order right to your flat on the 3rd floor. Our aim is to always provide the best service possible, so we're delighted that it met your expectations. Many thanks for your kind words! Thank you again for your continued support and for taking the time to leave us such a kind review. We look forward to serving you again soon! Best wishes, Georgina
Posted 2 years ago
Jacqui Howe
Verified Buyer
“Wonderful company love their quality of meat! Only thing that slightly lets them down is the cost of postage but I mainly ordered when it's free post! Plus last time the dpd driver left my box on the drive in the heat without knocking out door or leaving in the unlocked porch!”
Helpful Report
Posted 2 years ago
Hi Jacqui, Thank you so much for your amazing 5-star rating of Pipers Farm! We truly appreciate your loyalty as a customer. We note your comments regarding DPD and will raise this with them. Many thanks for your ongoing support. Best wishes, Georgina
Posted 2 years ago
Roxana Hurezan
Verified Buyer
“Amazing service and communication! Cannot find one fault, and this is the first time ordering from Pipers Farm, having heard about them from an online article. Definitely can appreciate the effort put into the packaging to make sure that your meat arrives frozen/cool and the products itself are amazing, each wrapped individually and labelled. Will definitely be coming back and recommend to others, got a loyal customer!”
Helpful Report
Posted 2 years ago
Dear Roxana, Thank you so much for your 5-star rating of Pipers Farm! We appreciate your kind words and are thrilled to hear that you had an amazing experience with our service and communication. Your loyalty means the world to us, and we are honoured to have you as a loyal customer. Thank you for recommending Pipers Farm to others, and we look forward to serving you again in the future. Best wishes, Georgina
Posted 2 years ago
S Lane
Verified Buyer
“beef short ribs DIVINE”
Helpful Report
Posted 2 years ago
Hello, Thank you so much for taking the time to leave us a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you had such a wonderful experience with Pipers Farm. Best wishes, Georgina
Posted 2 years ago
Lillibet Rankin
Verified Buyer
“As always making an order is easy, efficient and hassle free! Regular updates are always sent regarding deliveries. My most recent delivery arrived late afternoon in the slot courier quoted, but on opening the box it was just in time for me to place produce in freezer before defrost had started to occur. Maybe Pipers need to re adjust their packaging when the weather is much warmer?!”
Helpful Report
Posted 2 years ago
Thank you so much, Lillibet, for your fantastic 5-star rating of Pipers Farm! We truly appreciate your continued support and loyalty as our customer. We apologise for any inconvenience caused by the timing of your most recent delivery. We will certainly take your suggestion into account and explore ways to adjust our packaging during warmer weather to ensure that the produce arrives in optimal condition. Thank you for bringing this to our attention. Please don't hesitate to reach out if you have any further suggestions or feedback. We look forward to serving you again soon! Best wishes, Georgina
Posted 2 years ago
Rebecca John
Verified Buyer
“We now buy all our meat from Pipers, their recipes are also fantastic”
Helpful Report
Posted 2 years ago
Dear Rebecca, Thank you so much for your 5-star rating of Pipers Farm! We truly appreciate your kind words and feedback. We are delighted to hear that you now buy all your meat from us and that our recipes have captured your taste buds. If there's anything else we can assist you with or if you have any recipes or suggestions to share, please don't hesitate to reach out. We are here to ensure your culinary experiences with Pipers Farm continue to be fantastic! Once again, thank you for your support and being part of our loyal customer base. Best wishes, Georgina
Posted 2 years ago
Dawn Hubbuck
Verified Buyer
“Amazing meat I’m not a big meat eater but when I do I choose this company because it’s the best quality with amazing service”
Helpful Report
Posted 2 years ago
Dear Dawn, Thank you so much for your wonderful 5-star rating of Pipers Farm! We truly appreciate your support and loyalty as a customer. Best wishes, Georgina
Posted 2 years ago
Brendan Mcbride
Verified Buyer
“Best free range chicken I have had for a long time Great pork as well Will be using again”
Helpful Report
Posted 2 years ago
Dear Brendan, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your support and kind words. We're thrilled to hear that you found our Free Range Whole Chicken to be the best you've had in a long time, and that our Pork was also to your liking! Thank you once again for your continued support. We appreciate you choosing Pipers Farm as your trusted source for high-quality products. Best wishes, Georgina
Posted 2 years ago
Tomasz Jankiewicz
Verified Buyer
“Great service.Food arrived on time as always!We'll re-order in near future.”
Helpful Report
Posted 2 years ago
Thank you so much, Tomasz, for giving Pipers Farm a stellar 5-star rating! We are thrilled to hear that you are satisfied with our service. We greatly appreciate your continued support and loyalty as a customer. Best wishes, Georgina
Posted 2 years ago
Adam Kirk
Verified Buyer
“Chicken was black and bruised and really didnt taste great. Wont be buying anymore”
Helpful Report
Posted 2 years ago
Dear Adam, Thank you so much for taking the time to share your feedback about your experience with Pipers Farm. We truly appreciate customers like you who provide valuable insights that help us improve our products and services. We are sincerely sorry to hear about the issues you encountered with the black and bruised chicken that didn't meet your expectations in terms of taste. It is certainly not the quality we strive to deliver to our customers, and we apologize for any disappointment caused. We truly value your Custom and want to make things right. We would be grateful if you could provide us with more specific details about your purchase so that we can investigate this matter further and prevent such occurrences in the future. The email to send further information to is hello@pipersfarm.com Your satisfaction is of utmost importance to us, and we want to ensure that your next experience with Pipers Farm exceeds your expectations. We would greatly appreciate any suggestions or feedback you might have on how we can improve our products and services to regain your trust. Thank you once again, Adam, for bringing this matter to our attention. We look forward to your response and the opportunity to make things right. Warm regards, Liz Customer Support Team
Posted 2 years ago
Bernard Clark
Verified Buyer
“Have used Pipers Farm many times great products and great service would recommend as the produce is top quality especially the turkeys at Christmas.”
Helpful Report
Posted 2 years ago
Dear Bernard, Thank you so much for your amazing 5-star rating and for taking the time to share your experience with Pipers Farm. We are delighted to hear that you have used our service many times and have always found our products and service to be great. Thank you again for your loyalty and ongoing support. Best wishes, Georgina
Posted 2 years ago
Sandie Namihas
Verified Buyer
“I buy regularly”
Helpful Report
Posted 2 years ago
Dear Sandie, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. Thank you for your ongoing support and loyalty. Best wishes, Georgina
Posted 2 years ago
Ruth Alli
Verified Buyer
“Ordering is so simple, appreciated the personal email to say items I'd ordered were out of stock and the replacement suggestion. The steak substituted fed 3 and was delicious bonus points as the cost was less. Looking forward ordering again soon 😃”
Helpful Report
Posted 2 years ago
Dear Ruth, Thank you so much for your fantastic 5-star rating of Pipers Farm! We are thrilled to hear that you had a great experience with us. Thank you once again for your kind words and for choosing Pipers Farm. Best wishes, Georgina
Posted 2 years ago
Alison Taylor
Verified Buyer
“I can honestly say that Pipers deliver a fantastic service, wonderful products and I would highly recommend them. The quality of everything I have ordered is excellent and totally delicious!”
Helpful Report
Posted 2 years ago
Dear Alison, Thank you so much for your amazing 5-star rating and for taking the time to leave such a kind review for Pipers Farm. We truly appreciate your feedback and support. Once again, thank you for your kind words and for being a valued customer. Best wishes, Georgina
Posted 2 years ago
Christine Hobbs
Verified Buyer
“Brought the diced mutton ,very tender ,made a great curry would definitely buy again”
Helpful Report
Posted 2 years ago
Dear Christine, Thank you so much for your wonderful 5-star rating of Pipers Farm! We truly appreciate your support and are thrilled to hear that you enjoyed our Diced Mutton. It's fantastic to know that it was very tender and made a great curry. We take pride in providing quality products, and your positive feedback means a lot to us. Thank you again for your loyalty and ongoing support. Best wishes, Georgina
Posted 2 years ago
Susan Mabley
Verified Buyer
“Good quality produce. Very reliable. Very much recommend.”
Helpful Report
Posted 2 years ago
Dear Susan, Thank you so much for your wonderful 5-star rating of Pipers Farm! We are thrilled to hear that you consider our products to be of good quality and find us to be reliable. Thank you once again for your kind words and for choosing Pipers Farm! Best wishes, Georgina
Posted 2 years ago
Christine Isabel Serrao
Verified Buyer
“After being diagnosed with cancer last year, it was important for me to invest in grass fed, organic, high quality meats. Pipers Farm is the best I have tried. Their turkey burgers with apricot are absolutely delicious.”
Helpful Report
Posted 2 years ago
Dear Christine, Thank you so much for your 5-star rating of Pipers Farm! We truly appreciate your support and we are thrilled to hear that our grass-fed, high-quality meats have been able to meet your requirements, especially during such a challenging time. Please feel free to reach out to us if you have any further questions or need assistance with anything. Thank you again for choosing Pipers Farm and for sharing your positive experience! Best wishes, Georgina
Posted 2 years ago
Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,840 reviews
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