Edenmoor (formerly Pipers Farm) Reviews

Name: Edenmoor (formerly Pipers Farm)
Address: Unit 1A Longbridge Meadow, Cullompton, Devon, Devon
Rating: 4.83

4.8 Rating 6,697 Reviews

96 %

of reviewers recommend Edenmoor (formerly Pipers Farm)

4.8

Based on 6,697 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

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Edenmoor (formerly Pipers Farm) 3 star review on 1st December 2023

TOMAS SUTKAITIS

Edenmoor (formerly Pipers Farm) 5 star review on 25th October 2023

Aaron Monington-Russo

Edenmoor (formerly Pipers Farm) 5 star review on 11th October 2023

Kerry Eaton-Griffin

Edenmoor (formerly Pipers Farm) 5 star review on 5th September 2023

Jan Greener

Edenmoor (formerly Pipers Farm) 5 star review on 10th August 2023

Faye Canavan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a delight to do business with - wide choice of choice ingredients with the knowledge that I am supporting small businesses whose aim is to supply the highest standards of produce in order to please the buyer. The chickens are superb with a flavour of yesteryear - at my age of 77 we had chicken from my grandfather's brother - a gamekeeper in Norfolk which was packed and put on the train to us in East Sussex. The range of fish would not be found in the shops, freshly vacuumed packed and ready to be cooked and enjoyed.”

Helpful Report

Posted 1 year ago

Dear Mrs Stokes, Thank you so much for your wonderful 5-star rating of Pipers Farm. We truly appreciate your feedback and loyalty. We take great pride in offering a wide choice of high-quality ingredients, sourced from small businesses who share our commitment to supplying the finest produce. Your support means the world to us. We are also delighted that our range of fish exceeds your expectations. We take great care in ensuring that our fish is freshly vacuum-packed and ready for you to enjoy, creating a unique and delicious dining experience. Thank you again for your loyalty and for taking the time to share your kind words with us. We look forward to continuing to serve you in the future. Kind regards, Georgina

Posted 1 year ago

“I'm vegetarian, but the rest of my family are meat eaters, so I feel happier knowing that Pipers farm take animal welfare and the environment seriously, and my family tell me that the meat is excellent, and the pies are just the best, the delivery service is also excellent. I would not buy meat from anywhere else”

Helpful Report

Posted 1 year ago

Dear Angela, Thank you so much for your wonderful 5-star rating of Pipers Farm! We greatly appreciate your support and loyalty as our valued customer. We are delighted to hear that your family have been enjoying our meat products and that our commitment to animal welfare and the environment is something that resonates with you. Rest assured, we strive to maintain the highest standards in these areas. It brings us joy to know that our meat has received such high praise from your family, and we are glad to hear that our pies have become their favourite. Thank you for choosing Pipers Farm as your go-to place for meat, and we look forward to serving you and your family for many more years to come. Best wishes, Georgina

Posted 1 year ago

“Ordered a few times now, never been disappointed with the quality of meat. Always quick delivery.”

Helpful Report

Posted 1 year ago

Dear Jo, Thank you so much for your fantastic 5-star rating of Pipers Farm! We are over the moon to hear that you have never been disappointed with the quality of our meat. Your compliments mean the world to us. Additionally, we truly appreciate your loyalty as a returning customer. It's always a pleasure to serve customers like you who appreciate the care and attention we put into our products and delivery service. Once again, thank you for your continuous support. We look forward to serving you again soon! Best regards, Georgina

Posted 1 year ago

“The meat is delicious with more flavour than that from other similar suppliers. My concern with my recent delivery (last week) was that some products had definitely started defrosting especially the beef fillet tails which I would estimate were 50% defrosted if not more and the chicken livers had also started to defrost. The box was probably too large thus the insulation was not covering the products sufficiently well to keep them well frozen.”

Helpful Report

Posted 1 year ago

Dear Jane, Thank you so much for your 4-star rating of Pipers Farm! We truly appreciate your support and loyalty as a customer. We're thrilled to hear that you found our meat delicious and full of flavour compared to other similar suppliers. That's exactly what we aim to provide - high-quality, flavourful products that truly stand out. We apologise for any inconvenience caused by the defrosting issue with your recent delivery. As you mentioned, the box size might have played a role in the insulation not covering the products. We appreciate your feedback, and we will definitely take it into consideration to improve our packaging and delivery process. Once again, thank you for your valuable feedback and for being a loyal customer. We hope to continue providing you with exceptional products and service in the future. Warm regards, Georgina

Posted 1 year ago

“Excellent service, good value and delicious”

Helpful Report

Posted 1 year ago

Dear Naomi, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your kind words and are thrilled to hear that you had an excellent experience with our service. We work hard to provide our customers with top quality products that are not only delicious but also a great value for money. Your satisfaction means a lot to us, and we look forward to serving you again soon. Kind regards Georgina

Posted 1 year ago

“Excellent meat quality very tender succulent and very healthy being 100% grass fed.”

Helpful Report

Posted 1 year ago

Dear Rosemary, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your kind support and are thrilled to hear that you enjoyed our products. We take great pride in providing excellent meat quality, and we're delighted that you found it to be very tender, succulent, and healthy. Our commitment to 100% grass-fed production ensures that you receive the very best every time. Your loyalty as a customer means the world to us, and we are grateful for your continued support. We look forward to serving you again soon and providing you with more delicious and healthy products. Once again, thank you for your glowing review, Rosemary! Best wishes, Georgina

Posted 1 year ago

“Excellent as always. Chickens & pork moist , tender & flavoursome.”

Helpful Report

Posted 1 year ago

Dear Maria, Thank you so much for awarding us with a 5-star rating for your recent experience at Pipers Farm. Your support and appreciation mean the world to us! We are thrilled to hear that you found our chicken and pork to be moist, tender, and flavoursome. We take great pride in ensuring the best quality products for our valued customers like you. Your kind words truly inspire our team to continue delivering excellence. We are beyond grateful for your loyalty as a customer. Your continued support motivates us to always strive for the highest standards in all aspects of our farm. We look forward to serving you again soon with more delicious and high-quality produce. Best wishes, Georgina

Posted 1 year ago

“As always, the product is of excellent quality, packaging and delivery is spot on. My only slight complaint was when ordering packs of, for example 2 pork chops, one is always significantly larger than the other and I would prefer them to be of equal size. Wouldn’t hesitate to recommend.”

Helpful Report

Posted 1 year ago

Dear Laura, Thank you so much for taking the time to rate Pipers Farm with 4 stars! We truly appreciate your loyalty as a customer. As always, we are delighted to hear that you find our products to be of excellent quality. Our team takes great pride in ensuring that the packaging and delivery process is spot on for every order. We appreciate your feedback regarding the size discrepancy in our packs, and we apologise for any inconvenience caused. We will definitely take this into consideration and work towards providing equal-sized pork chops in the future. Once again, we are truly grateful for your support and would like to thank you for recommending us. We value your satisfaction and look forward to serving you again with our finest products. Warm regards, Georgina

Posted 1 year ago

“Chicken sausages and turkey mince (which I made into a turkey meat loaf) are very tasty. Haven't tasted remainder of order yet. xx”

Helpful Report

Posted 1 year ago

Dear June, Thank you so much for taking the time to leave us a 5-star rating for Pipers Farm! We truly appreciate your support and are thrilled to hear that you enjoyed our products. We're glad to hear that you found our chicken sausages and turkey mince tasty. It's wonderful that you were able to transform the turkey mince into a delicious turkey meat loaf. We hope the remainder of your order exceeds your expectations as well. Once again, thank you for your kind words and for choosing Pipers Farm. We look forward to serving you again in the future! Best regards, Georgina

Posted 1 year ago

“This was my first order from PF. Everything arrived in good condition and within the timeslot I was given. Loved the compostable/recyclable packaging. So far, we have really liked everything we've tried so will be reordering.”

Helpful Report

Posted 1 year ago

Dear Maya, Thank you so much for your fantastic 5-star rating of Pipers Farm! We greatly appreciate your support and feedback. We're thrilled to hear that your first order from Pipers Farm was a success. It's wonderful to know that everything arrived in good condition and within the designated time slot. We take pride in ensuring the best customer experience from start to finish. We're also glad to hear that you loved our compostable/recyclable packaging. Sustainability is a core value at Pipers Farm, and we strive to make environmentally conscious choices in every aspect of our business. Thank you again for your support and for taking the time to share your experience. We look forward to serving you again soon! Kind regards, Georgina

Posted 1 year ago

“I love shopping from Pipers. I love the variety, especially the “nose to tail” section. I particularly love the cultured cream. All the produce is delicious.”

Helpful Report

Posted 1 year ago

Dear Cathryn, Thank you so much for your wonderful 5-star rating of Pipers Farm! We are thrilled to hear that you love shopping with us and appreciate the variety we offer, especially in our "nose to tail" section. It's good to know that you particularly enjoy our cultured cream. We strive to provide the highest quality products to our valued customers like yourself, and it's truly rewarding to receive such positive feedback. Thank you for being a loyal customer and for continuously choosing Pipers Farm. We genuinely appreciate your support and trust in our brand. Best regards, Georgina

Posted 1 year ago

“Excellent quality food. We have been pleased with every order. Our favourite is the free range chicken and the lamb burgers were delicious! I phoned in regards to an order and the person I spoke to was very helpful and polite. Would definitely recommend Pipers Farm!”

Helpful Report

Posted 1 year ago

Dear Lynne, Thank you so much for leaving us a 5-star rating! We truly appreciate your support and are thrilled to hear that you have been pleased with every order from Pipers Farm. We're delighted that you enjoyed our excellent quality food, especially our Free Range Chicken and delicious Lamb Burgers. It's wonderful to know that you found our team member helpful and polite when you called regarding an order. Your recommendation means the world to us, and we are grateful to have you as a loyal customer. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again soon! Best wishes, Georgina

Posted 1 year ago

“I cannot fault the quality of Piper’s Farm grass fed meat it is excellent and tastes so good. The only fault i find is that things are often left off the list but no comment is made as to why. Kathy Perris.”

Helpful Report

Posted 1 year ago

Hi Kathy, Thank you for supporting Pipers Farm, and for taking the time to leave us a four-star review. We're glad to know that you had a positive experience with us. Your feedback is valuable, and we're always striving to improve so we will do our best to pre-warn customers on the out of stock products before the orders are delivered. If there's anything specific you think we could do better, please feel free to share - hello@pipersfarm.com. Thank you again for your ongoing support. Best wishes, Georgina

Posted 1 year ago

“Have been ordering from these guys for several years. Always great quality. Imo only thing Pipers could improve is making all packing biodegradable.”

Helpful Report

Posted 1 year ago

Dear Whitney, Thank you so much for taking the time to give Pipers Farm a 5-star rating! We appreciate your support and loyalty as a customer. We are thrilled to hear that you have been ordering from us for several years and always find our products to be of great quality. Your kind words truly mean the world to us and serve as a reminder that we are on the right track. We also appreciate your suggestion regarding our packaging. We are constantly striving to make more sustainable choices, and your feedback helps us identify areas for improvement. Rest assured that we are actively working towards making all our packing biodegradable. Once again, thank you for your glowing review and for being a valued part of our Pipers Farm family. We look forward to serving you for many more years to come! Best wishes, Georgina

Posted 1 year ago

“we have been very happy with all meat & fish we've had from pipers farm & also I forgot to put a code in on my last order & sent them an email not thinking I would get response as it was only a very small amount only to be told it was being refunded ! surprised & delighted with pipers farm response .”

Helpful Report

Posted 1 year ago

Dear Paul, Thank you so much for giving Pipers Farm a 5-star rating! We truly appreciate your feedback and support. We are thrilled to hear that you have been very happy with all the meat and fish you have received from us. Our team works tirelessly to ensure that we provide the highest quality products to our valued customers like you. We also wanted to express our gratitude for your kind words about our customer service. We always strive to go above and beyond for our customers, and we are thrilled to hear that you had a positive experience. It warms our hearts to know that you were surprised and delighted by our swift response to your query and the refund provided. Thank you once again for being a loyal customer of Pipers Farm. Your continued support means the world to us. Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. Best wishes, Georgina

Posted 1 year ago

“Excellent every time :) love the quality!”

Helpful Report

Posted 1 year ago

Dear Tareen, Thank you so much for your 5-star rating of Pipers Farm! We are incredibly grateful for your kind words and ongoing support. It's truly heartwarming to hear that you find our products excellent and appreciate the quality we deliver. Thank you again for choosing Pipers Farm. We truly appreciate your feedback and continued support! Best wishes, Georgina

Posted 1 year ago

“Usually great meat”

Helpful Report

Posted 1 year ago

Dear Hugh, Thank you so much for taking the time to share your feedback regarding the Grass Fed Rolled Beef Brisket. We truly appreciate you reaching out to let us know about your experience. Firstly, we would like to apologise for the disappointment you experienced with your second purchase. We understand how frustrating it can be to receive a product that does not meet your expectations, especially after having a positive experience with the first one. It must have been incredibly disappointing to find that the second brisket was not up to par and consisted of a substantial amount of fat. We value your satisfaction as our customer, and we genuinely apologise for any inconvenience caused. Your feedback is crucial to us as it helps us identify areas for improvement. We are constantly striving to offer the best quality products and ensure that every customer receives a positive experience. We thank you again for your loyalty to Pipers Farm. Best wishes, Georgina

Posted 1 year ago

“As alway 1st class service & produce.”

Helpful Report

Posted 1 year ago

Dear Ingrid, Thank you so much for your incredible 5-star rating of Pipers Farm! We greatly appreciate your support and are thrilled to hear that you had a first-class experience with both our service and produce. As always, we strive to provide the best for our valued customers like you. Your loyalty means everything to us, and we can't thank you enough for choosing us time and time again. We look forward to continuing to serve you with the highest quality products and service. Warm regards, Georgina

Posted 1 year ago

“Great produce, fast shipping, and always well packaged.”

Helpful Report

Posted 1 year ago

Dear Tze, Thank you so much for awarding us with a fantastic 5-star rating for Pipers Farm. We truly value your support and loyalty as our customer. We're delighted to hear that you appreciate our great produce, fast shipping, and the fact that we always ensure our packages are well protected. Your words mean a great deal to us and reinforce our commitment to providing top-notch service. Once again, thank you for your kind words and for being a loyal customer. We look forward to continuously serving you with the highest quality products. Best wishes, Georgina

Posted 1 year ago

“Really impressed by the bit of meat we received. It was super yummy.”

Helpful Report

Posted 1 year ago

Dear Michael, Thank you so much for taking the time to leave us a 5-star rating for Pipers Farm! We truly appreciate your support and are thrilled to hear that you were impressed your order. We strive to provide our customers with the highest quality products, and your positive feedback is very encouraging to us. If you have any further comments or suggestions, please feel free to reach out to us. We look forward to serving you again in the future! Kind regards, Georgina

Posted 1 year ago

Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,697 reviews