Edenmoor (formerly Pipers Farm) Reviews

Name: Edenmoor (formerly Pipers Farm)
Address: Unit 1A Longbridge Meadow, Cullompton, Devon, Devon
Rating: 4.83

4.8 Rating 6,702 Reviews

96 %

of reviewers recommend Edenmoor (formerly Pipers Farm)

4.8

Based on 6,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

Write Your review

Tell us how Edenmoor (formerly Pipers Farm) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Edenmoor (formerly Pipers Farm) 3 star review on 1st December 2023

TOMAS SUTKAITIS

Edenmoor (formerly Pipers Farm) 5 star review on 25th October 2023

Aaron Monington-Russo

Edenmoor (formerly Pipers Farm) 5 star review on 11th October 2023

Kerry Eaton-Griffin

Edenmoor (formerly Pipers Farm) 5 star review on 5th September 2023

Jan Greener

Edenmoor (formerly Pipers Farm) 5 star review on 10th August 2023

Faye Canavan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely meat and other products, great website and delivery too!”

Helpful Report

Posted 2 years ago

“Always the product supplied is first class and extremely good and the delivery is first class”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to share your wonderful review! We really appreciate your feedback All the best Liz, Pipers Farm

Posted 2 years ago

“Although I was happy with the items I chose, I was concerned that they had already started to defrost! Maybe the fault of the delivery 🚚 company which was as stated & on time! I quickly put everything in my freezer & hopefully it will be safe to eat!”

Helpful Report

Posted 2 years ago

Hi Pauline, All Pipers Farm meat is safe to defrost and refreeze following our defrosting and refreezing guidelines. If any of your meat has thawed slightly during transportation it is completely safe to pop straight into your freezer. We keep your order in a chilled environment during delivery up until 11pm. It is then out on the road in our clever thermal packaging that stops the temperature from rising above 8C during delivery, so you never have to worry about your food being in transit. Why is 8C important? According to the Food Standards Agency temperatures over 8C to 63C are classified as 'the Danger Zone'. Food that reaches over 8C can kickstart any bacterial growth, however the colder the temperature the slower bacteria will grow. Cold temperatures in chilling or freezing delay chemical reactions within foods and put any bacteria that may be present on pause. One of the additional joys of shopping with Pipers Farm is that we are so different to the industrialized, globalised supply chains you find in supermarkets. From the way we rear our animals, right through to how we age, cut and store our meat, every part of our process is very different and the risks associated with harmful bacteria are proportionally so. We have tested, trialed and controlled every step of our process for over 35 years to provide you with complete confidence in the food you eat. If you have any questions, we're always happy to help give you guidance. Please call us on 01392 881380 and a member of the team will be happy to help you. Best Wishes Liz

Posted 2 years ago

“Excellent service & products”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to share your wonderful reviews! All the best Liz -Pipers Farm

Posted 2 years ago

“Fabulous on all fronts! High quality, great tasting products. I have ordered fish, meat, pies and pizza dough and have been impressed by great tasting products. Delivery is efficient also. Thank you Pipers!”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to share your wonderful review! Your kind words really do mean alot to us. All the best Liz -Pipers Farm

Posted 2 years ago

“Pipers farm is always my first choice to purchase pasturaised meet.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to share your wonderful reviews! Your kind words really do mean a lot to us Best Wishes Liz, Pipers Farm

Posted 2 years ago

“Fast service great meat worth the money”

Helpful Report

Posted 2 years ago

“Always consistently good”

Helpful Report

Posted 2 years ago

“I wasn't satisfied with the meat quality.”

Helpful Report

Posted 2 years ago

Hi Michael, We are truly sorry to hear that you were not satisfied with the quality of the meat. We always strive to deliver the highest quality products to our customers, and it's disheartening to learn that we fell short of your expectations on this occasion. We take customer feedback seriously, as it helps us identify areas for improvement and ensure that we maintain our commitment to providing exceptional service and products. We understand the importance of receiving premium, tender, and delicious meat, and we regret that your order did not meet those standards. To proceed with your feedback, kindly reach out to our customer service team at hello@pipersfarm.com They will be able to assist you and ensure that your issue is resolved promptly and to your satisfaction. Kind regards Liz

Posted 2 years ago

“Recommending to everyone, absolute best quality!”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to share your wonderful review and recommending Pipers Farm to everyone! We appreciate your Support All the best Liz

Posted 2 years ago

“Excellent quality as always”

Helpful Report

Posted 2 years ago

“I recently had friends over for a long overdue dinner & I decided to treat us to the Pipers Farm Beef Fillet. Everyone who tasted this raved above the quality of the meat, which was cooked medium rare and melted in the mouth. I can’t wait for an excuse to buy this again”

Helpful Report

Posted 2 years ago

“Excellent service as usual, delivered on time and safely, good quality products and very tasty.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to share your wonderful review! Best Wishes Pipers Farm

Posted 2 years ago

“I have been using Pipers Farm and would highly recommend them. The meat is the tastiest I have come across for a long time. I have been so impressed with their products and have recommended others who are equally impressed. You can tell that their animals have lived well. Thank you Pipers farm for all that you do!”

Helpful Report

Posted 2 years ago

“Grass Fed Meat good quality and tender, very happy with my perches Thank you”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to share your wonderful review!

Posted 2 years ago

“I love shopping from Pipers farm. Everything I buy is locally bred and made. I especially love their soured cream. All the meat is very tasty. I treat myself every few months. I know that all the animals are reared with care and love.”

Helpful Report

Posted 2 years ago

“I’ve been buying from Pipers Farm for some years now. Mostly chicken and venison, but also some grocery products. Their service excellent and products first class. I am very happy with their ethics, animal welfare and their concerns for the environment.”

Helpful Report

Posted 2 years ago

“We are always very pleased with our Piper's Farm orders. Always beautiful meat & dairy packaged consciously & delivered when promised.”

Helpful Report

Posted 2 years ago

“Great quality meat and ethically produced. As a family we are eating less meat and choosing to only purchase meat that meets these standards. Will purchase again.”

Helpful Report

Posted 2 years ago

“The website was very clear and informative. The whole process of ordering and keeping me informed was efficient. I would recommend a friend to shop at Pipers Farm.”

Helpful Report

Posted 2 years ago

Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,702 reviews