Edenmoor (formerly Pipers Farm) Reviews

Name: Edenmoor (formerly Pipers Farm)
Address: Unit 1A Longbridge Meadow, Cullompton, Devon, Devon
Rating: 4.82

4.8 Rating 6,859 Reviews

96 %

of reviewers recommend Edenmoor (formerly Pipers Farm)

4.8

Based on 6,859 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

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Edenmoor (formerly Pipers Farm) 3 star review on 1st December 2023

TOMAS SUTKAITIS

Edenmoor (formerly Pipers Farm) 5 star review on 25th October 2023

Aaron Monington-Russo

Edenmoor (formerly Pipers Farm) 5 star review on 11th October 2023

Kerry Eaton-Griffin

Edenmoor (formerly Pipers Farm) 5 star review on 5th September 2023

Jan Greener

Edenmoor (formerly Pipers Farm) 5 star review on 10th August 2023

Faye Canavan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've bought Christmas meat and cheeses fron Pipers for 2 years and it's always been the highest quality, delivered when you ask for it to be, never late and with top quality packaging. The meat tastes like you remember it used to. The free range cockerel and the mutton are the stars for me. The cheeses will be lucky to make it till Christmas day.”

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Posted 3 years ago

“Tasty food, although by the Venison and port pies were a little light on Venison.”

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Posted 3 years ago

“Excellent service as usual. Arrived as expected, in perfect condition”

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Posted 3 years ago

“I emailed to say I was dissapointed as almost no fat on my Gammon Ham delivered so couldn't do a proper glazed Ham for xmas. Respone came really fast, fab service! Cooked my Gammon Ham today with orange marmalade glaze and the meat was Yummeee, not too salty and lots of flavour. Thank you!”

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Posted 3 years ago

“Arrived on time and in perfect condition.”

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Posted 3 years ago

“I have shopped here for perhaps two and half years and though I am not a writer of reviews I have decided on this occasion to do so. They jolly well deserve 5 Stars for excellent, Meat and great service.”

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Posted 3 years ago

“Excellent service. Excellent delivery of my goods. Everything well packaged and arrived on time. Food was amazing. Cheese was to die for. Can’t wait to try more of there products in the new year x”

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Posted 3 years ago

“From Ordering to delivery 📦 perfect!!”

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Posted 3 years ago

“Originally the delivery date was TUESDAY 20th then advised it would be WEDNESDAY 21st between 11.34 -12.34 then advised after 2 hours of deciphering DPD'S tracking service it was out for delivery, then THURSDAY'S 22nd email from DPD stating that they were expecting my parcel shortly at the Gloucester Depot, but no actual delivery date or time was given, nor were there any options to amend the delivery details as my office is now closed for Christmas. I've used DPD'S live chat service who asked whether I'd like the order returned, but they can't authorise it as that instruction has to come from Piper I've rung Pipers Farm Office 3 times and the automated service apologises for the lack of personal service, but they are very busy and clearly are inadequately staffed for the Christmas period. ( ok I made the last bit up but come on get your act together.) So Conclusion A. Is that the Tuesday and Wednesday advised delivery dates and times were pure fabricated lies. Conclusion B. The Thursday delivery date was as fabricated from as thin air as conclusion A was. Conclusion C. If the order fish had been "on the road" since Tuesday it would now be rotten. And Conclusion D. I would strongly advise any potential purchaser from this company to sensibly reconsider spending money with them as either they are woefully inept at online trading or theyre quite used to the chaos they inflict on customers and couldn't care less. Anyone got any spare goose ???”

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Posted 3 years ago

“Very pleased with the items supplied even as i thought prices were a little high. We will certainly enjoy our Xmas dinner.”

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Posted 3 years ago

“Wonderful service and great products. All cheese arrived safely and the "best before dates" were excellent. Will definitely use Pipers Farm again. This is such a difference from another producer we used last month. We have to say that the Solstice cheese is one of the best we have tasted - and we lived in France for twenty years.”

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Posted 3 years ago

“I have been ordering meat and dairy products for quite a few months and am ver satisfied both with the service and produce One of the best meat and dairy farms I have not ordered their fresh fish but will do in the New Year”

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Posted 3 years ago

“Ordered 3x Oxtails. Most if it is the thinnest part of the tail whilst larger pieces were so full of fat. Very surprised considering the reviews. Disappointed o”

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Posted 3 years ago

“I would love to write a good review but sadly I can't. I have as yet to receive my parcel from DPD. All it says is that it's in their warehouse. I spoke to you about this earlier in the week but nothing happened. I tried to ring again but your phone line is blocked. I left voice messages, and yesterday I left an email. I've heard nothing back. Very poor customer service. I appreciate it is busy and DPD are doing extra deliveries BUT I placed my order for delivery on Monday some time ago. I've ordered items on Monday which were delivered this morning by DHL. I am concerned about the condition of the gammon I ordered ( if it ever arrives) so much so I've bought one from M&S this morning. I'm sure it won't be as good as yours but I can't take the chance. I'd also like the Perry and organic ale I ordered. Not quite”

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Posted 3 years ago

“Great produce, expensive but as it is humanely reared and produced it’s worth it.”

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Posted 3 years ago

“Sadly, all of my large Christmas order inc my turkey, Christmas pudding etc etc never arrived, and communication was very poor when trying to establish what what going on. I’m now left with no Christmas food. When I finally got through to speak to someone, all I get is an apology, no offer to send again, a voucher as an apology etc. I will never use Pipers Farm again.”

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Posted 3 years ago

“I haven’t received my package, I have tried several times to contact someone and also highlighted on your FB page and still no response and I have paid £125 and received nothing.”

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Posted 3 years ago

“Christmas delivery due today, DPD email that they are expecting a package but no tracking information arrives. Website says they are very busy but no information. Only when I check Twitter do I see there is a huge issue between them and DPD and it seems my package isn't going to be delivered. Really poor communications by Pipers Farm. I'm now looking for replacement Christmas food.”

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Posted 3 years ago

“Excellent quality chicken, looking forward to trying turkey .”

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Posted 3 years ago

“Kind and ethically farmed high-quality meats, delivered to my doorstep in sustainable packaging, ready for my freezer or to be defrosted and used straight away. I’m so excited for my gammon at Christmas! Thank you once again. With warm wishes for a Merry Christmas and a successful 2023 to all at Pipers Farm 😃xx”

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Posted 3 years ago

Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,859 reviews