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Edenmoor (formerly Pipers Farm) Reviews

4.8 Rating 6,770 Reviews
96 %
of reviewers recommend Edenmoor (formerly Pipers Farm)
Company Reviews Product Reviews
11,754
 Insights Metrics Info
4.8
Based on 6,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Edenmoor (formerly Pipers Farm) Reviews

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Pauline Boyes
Verified Buyer
“Good quality products. Did not realise l did not like fennel! Also the biscuits were toooo hard! Chipped a tooth. The rest of order good. Pauline.”
Helpful Report
Posted 1 year ago
Dear Pauline, Thank you so much for your 4-star rating of Pipers Farm! We truly appreciate your loyalty as a customer and value your feedback. We're thrilled to hear that you found our products to be of good quality overall. We are sorry to hear that you didn't enjoy the fennel and that the biscuits turned out to be too hard, causing an unfortunate incident. We apologise for any inconvenience this may have caused. We understand the importance of providing products that suit everyone's tastes and preferences, and we'll take your feedback into consideration for future improvements. Once again, thank you for your kind words and for choosing Pipers Farm. We greatly appreciate you! Best wishes, Georgina
Posted 1 year ago
Simon Cooper
Verified Buyer
“Pipers Farm deliver Good Food & Good Service, enough said!”
Helpful Report
Posted 1 year ago
Dear Simon, Thank you so much for taking the time to rate Pipers Farm with 4 stars! We truly appreciate your support and feedback. We are thrilled to have provided you with a great experience, and we look forward to serving you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us. Thank you once again for your kind rating! Best wishes, Georgina
Posted 1 year ago
Karen Reilly
Verified Buyer
“What can I say …… the meat is absolutely beautiful. I do have favourites, although grandchildren would watching blankets every day … I’m obliging for the turkey and stuffing sausages to come back for Xmas! I just feel content knowing that the cattle are looked after so well, it’s all pure and tastes amazing !!!! Wish you had a local shop near to me 👍”
Helpful Report
Posted 1 year ago
Dear Karen, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your loyalty as a customer. It's unfortunate that we don't have a local shop near you, but we are constantly exploring opportunities to expand our reach. We would be pleased to know if there is a Farm Shop in your area that would benefit from stocking our lovely grass-fed products. In the meantime, please don't hesitate to reach out if there's anything we can do for you. Once again, thank you for your kind words and review about Pipers Farm. Best wishes, Georgina
Posted 1 year ago
HEIDI MORTON
Verified Buyer
“Have use Pipers farmer for awhile however my latest order of sausages arrived with them being very nearly fully defrosted on delivery. I did email Pipers farm for advices to whether they could be refrozen but I have not had a reply.”
Helpful Report
Posted 1 year ago
Dear Heidi, Thank you for your review regarding the sausages that you received in your latest Pipers Farm order. I am sorry to hear that you did not receive a response from the team, but I am unable to locate the email/message that you sent to us. Regardless, I have sent you an email with further information relating to our frozen meat products, please do let me know if you have any further questions on this. Best wishes, Georgina
Posted 1 year ago
Anonymous
Verified Buyer
“The suasages are lush. The delivery is on time. Everything was very well packed. I can't wait to order more. Repeat client, for sure.”
Helpful Report
Posted 1 year ago
Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your kind words and are thrilled that you enjoyed your experience with us. We're delighted to hear that you found our sausages delicious and that our delivery was on time. It's great to know that everything was well-packed to ensure the quality of our products. We can't wait to serve you again, and we're honored to have you as a repeat client. Thank you for your support, and we look forward to providing you with more exceptional products in the future! All the best Liz - Pipers Farm
Posted 1 year ago
Jane Williams
Verified Buyer
“Excellent fillet of beef we ordered for a lunch party. Extremely tender and flavour was exceptional. Great service from ordering, delivery and quality.”
Helpful Report
Posted 1 year ago
Thank you so much for your kind words, Jane! We truly appreciate your 5-star rating and are thrilled to hear that you loved our excellent Whole Beef Fillet for your lunch party. We take great pride in ensuring our beef is tender and full of exceptional flavour. It's wonderful to know that our service, from ordering to delivery and quality, met your expectations. Thanks again for choosing Pipers Farm. Best wishes, Georgina
Posted 1 year ago
Levon MacRae
Verified Buyer
“We absolutely love Piper's farm! The finest, tastiest chicken, delivered to the door. Knowing their philosophy and how their chickens are free to roam makes us even happier. Can't recommend them enough!”
Helpful Report
Posted 1 year ago
Dear Levon, Thank you so much for your fantastic 5-star rating of Pipers Farm! We are truly grateful to have you as a loyal customer, and we can't thank you enough for recommending us. If you refer a friend to Pipers Farm through our 'Refer a Friend' scheme, you’ll both be rewarded with £10 to spend - https://pipersfarm.com/pages/refer-a-friend. Thank you again for your wonderful review and your ongoing support! Best wishes, Georgina
Posted 1 year ago
Paul Barlow
Verified Buyer
“Pipers Farm venison is second to none. We have tried venison from M&S, Sainsbury's and Aldens and none of them are as good.”
Helpful Report
Posted 1 year ago
Thank you so much, Paul, for your incredible 5-star rating of Pipers Farm! We truly appreciate your support and loyalty as a customer. Georgina
Posted 1 year ago
Jacqui Stoddart
Verified Buyer
“I ordered a variety of meats and two chicken pies. The delivery was on time and the parcel had been very carefully wrapped - everything looked fresh and delicious! The pies were extremely tasty ! Now looking forward to the next meal!! Thank you Pipers”
Helpful Report
Posted 1 year ago
Dear Jacqui, Thank you so much for taking the time to give Pipers Farm a glowing 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience with us. Thank you again for your kind words and for choosing Pipers Farm. Best wishes Georgina
Posted 1 year ago
Frances Miles
Verified Buyer
“Thank you for a great service and as always excellent produce and meat.”
Helpful Report
Posted 1 year ago
Dear Frances, Thank you so much for your outstanding 5-star rating of Pipers Farm! We truly appreciate your kind words and continuous support. Best wishes Georgina
Posted 1 year ago
Ann Jenkins
Verified Buyer
“The handmade pork pie was the best we have eaten for a long time. Crisp pastry and proper jelly. I would rather have less emails from Pipers Farm. A certain amount of information is of interest but too many becomes an irritation and is likely to make me unsubscribe. Anon”
Helpful Report
Posted 1 year ago
Dear Ann, Thank you so much for your four-star rating of Pipers Farm! We truly appreciate your loyalty as a customer. We're thrilled to hear that you enjoyed our Handmade Pork Pie - thank you for the feedback. We also appreciate your feedback regarding the frequency of our emails. We understand that finding the right balance is important, as we want to provide you with valuable information without overwhelming your inbox. We apologise if we have sent too many emails, and we assure you that we will take your feedback into consideration to improve our communication with you. Once again, thank you for your support, and we hope to continue delivering delicious products that exceed your expectations. Best wishes, Georgina
Posted 1 year ago
Claire Kellerman
Verified Buyer
“You are perfect. Your customer service is like a warm, safe, kind hug. Your foods are the way Nature and God intended. Perfection has been perfected at Piper's Farm! Onward with Aloha = me ke aloha, Claire”
Helpful Report
Posted 1 year ago
Dear Claire,Thank you so much for your amazing 5-star rating of Pipers Farm! We are thrilled to hear that you think we are perfect and that our customer service feels like a warm, safe, kind hug. Your kind words truly mean a lot to us. We take great pride in delivering foods that are the way Nature and God intended. It's incredibly rewarding to know that our commitment to high-quality, ethically produced products resonates with you. Perfection is indeed our goal, and we are delighted that you feel we have achieved it at Pipers Farm. We are grateful for your loyalty and continued support as a customer. It is customers like you who inspire us to work harder and better every day. We value your trust in our brand and promise to continue providing you with the exceptional service and products you deserve. Thank you again, Claire! Onward with aloha and me ke aloha! Warm regards, Pipers Farm
Posted 1 year ago
Karen ASHCROFT
Verified Buyer
“Buying direct gives peace of mind of high welfare standards and excellent quality Packaging again is sustainable and courier service is second to non. Chickens taste like how it should taste. I'm a repeat purchaser.”
Helpful Report
Posted 1 year ago
Dear Karen,Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your continued support and loyalty as a customer. We are thrilled to hear that buying direct from us gives you peace of mind regarding our high welfare standards and excellent quality. We take great pride in ensuring that our packaging is sustainable, and our courier service is second to none. Moreover, we couldn't be happier that our chickens taste just how they should. Your kind words reaffirm that our efforts to maintain the utmost quality and flavor are appreciated. Once again, we thank you for your ongoing trust in Pipers Farm. We are deeply grateful for customers like you who share our passion for ethically sourced and delicious food. Warm regards, Pipers Farm
Posted 1 year ago
Harj Samra
Verified Buyer
“I ordered beef bones to make a bone broth and wow the bones are huge with so much meat and flavour. The quality here definitely top notch I will 100% be ordering again. You can really tell the difference in products from pipers farm to others. Very impressed”
Helpful Report
Posted 1 year ago
Dear Harj, Thank you so much for your fantastic 5-star rating of Pipers Farm! We greatly appreciate your feedback and are thrilled to hear that you had such a wonderful experience with us. We're delighted to hear that your beef bones for making bone broth exceeded your expectations. Our priority is to provide top-notch quality products, and we're thrilled that you could truly taste the difference compared to others. Your satisfaction means a lot to us, and we're grateful for your support. Once again, thank you for choosing Pipers Farm, and we can't wait to serve you again soon! Warm regards, Liz - Pipers Farm
Posted 1 year ago
Ruth McMullen
Verified Buyer
“Fantastic meat from a farm with a wonderful high welfare policy across all elements of the process, + sustainable farming, and brilliant service. Highly recommended.”
Helpful Report
Posted 1 year ago
Dear Ruth,Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a fantastic experience with Pipers Farm. It means a lot to us that you recognize our commitment to high welfare standards, sustainable farming practices, and excellent service. We are grateful for your recommendation and look forward to serving you again in the future. Warm regards, Liz - Pipers Farm
Posted 1 year ago
Penny Taliadoros
Verified Buyer
“Very quick and efficient service. Produce is superb and ethically produced.”
Helpful Report
Posted 1 year ago
Dear Penny, Thank you so much for your 5-star rating of Pipers Farm! We truly appreciate your kind words and are thrilled to hear that you found our service very quick and efficient. Thank you once again for your support and for taking the time to share your positive feedback. Best wishes, Georgina
Posted 1 year ago
Maggie Chivers
Verified Buyer
“Perfect tasting meat!!! You can definately notice the quailty you are eating. Perfect delivery and Perfect tasting!”
Helpful Report
Posted 1 year ago
Dear Maggie, Thank you so much for your 5-star rating of Pipers Farm! We are delighted to hear that you thoroughly enjoyed our meat and appreciated its high quality. Thank you again for your feedback and ongoing support to Pipers Farm. Best wishes Georgina
Posted 1 year ago
Jan Bowry
Verified Buyer
“I want good food that is produced as naturally as possible and do believe I obtain it here.we have been consuming the turkey breasts and they are really succulent and now I have purchased some chicken which looks equally as good.The produce is always packed well and arrives on time.The prices are very reasonable”
Helpful Report
Posted 1 year ago
Dear Jan, Thank you so much for your fantastic 5-star rating of Pipers Farm! We greatly appreciate your kind words and continued loyalty to our brand. Best wishes Georgina
Posted 1 year ago
Janet Martin
Verified Buyer
“Fast and efficient service. Delicious meat compared to supermarket.”
Helpful Report
Posted 1 year ago
Dear Janet, Thank you so much for your glowing 5-star review of Pipers Farm! We are thrilled to hear that you had a positive experience with us. Best wishes, Georgina
Posted 1 year ago
Diane Wragg
Verified Buyer
“The Cumberland sausages are great. It was expensive for 1 slice of gammon. The rib joint was very fatty..and not worth £17...sorry.”
Helpful Report
Posted 1 year ago
Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,770 reviews
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