Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.86

4.9 Rating 1,163 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,163 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

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Physical Gold 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bullion was good, I was just not happy about the delivery. I had been waiting the whole morning and afternoon on 23/10/19 but it never ever turned up, no one had pressed my doorbell neither. Later on I got an email telling me the parcel had gone to a UPS service point. I had to drive to pick up my parcel which I shouldn’t have needed to do actually. It should be sent to my house to me but it didn’t happen, it’s dreadful! In the future, can I choose my parcels not to be done by UPS again? As this sort of dreadful delivery had never happened to me in my life before.”

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“Excellent service, fast delivery I will recommend that company”

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“Personal service, trustly seller. Good product, good rates.”

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“Used them before. Happy to recommend the great personal service and advice.”

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“I placed my first order with Physical Gold a week or so ago. The process was effortless and the UPS service came on time. When I inspected the silver Britannias, the quality was far better than I expected and am really looking forward to my next purchase.”

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“My first time buying gold and I was very impressed with the experience. All the pros and cons of the different options was explained to me, and any questions I had answered in a clear and understandable way.”

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“Quick and easy to order and deliver”

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“Not bad i did get info about delivery only dispatching info”

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“EXCELLENT SERVICE 5 start. I am new to the Bullion investing world. I found the website very easy to use & I also found the range of choices in sovereign coins very wide with high availability. The best thing about the transaction was that the cost were low & transparent. I did try to go through multiple website which sell silver coins and I found that they all charging VAT for UK customer which makes it expensive; but PhysicalGold had that advantage over other traders as it didn’t have any VAT charges. So especially for UK customer, buy from PhysicalGold. I also bought multiple Silver coins in a single transaction to keep delivery cost low. They also provide bank Transfer facility to keep transaction cost low which is nice. Communication was also very prompt and I was kept informed via email all the time. That increase confidence in the service and gave me peace of mind for my transaction. The package was discreet & the senders name label was unrelated to the business also meant the no one could second guess that there was Bullion in the package. All of my 20 silver we’re individually wrapped. The coins looked very fresh & untouched. Just one bit of complain and s that my UK sovereign coin has a mark/stain on it. This was the case with all 5 of the coins & I don’t know why. Now that I have tested this company I will be using it regularly.”

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“Fast,trustworthy service”

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“Really great service. Used this group a few times now.”

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“Fair, efficient, transparent and easy to communicate with.”

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“Little bit disappointed because I was expecting all Queens head with crown.”

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“As always great product range, along with good offers, and as always fab service ….”

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“Very helpful knowledgeable organisation.”

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“It surprised me that Daniel at physical gold still had my details readily to hand. And after making payment my order arrived less than 48 Hours later, that's what I call service and free delivery!”

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“Purchasing was easy with a credit card. Delivery was next day. Very happy with the service and I will purchase again.”

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“Very prompt and good service. I will definitely use Physical gold again and highly recommend the company.”

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“Easy to order from. Prompt delivery. Nothing to dislike. Would do business with them again.”

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“Everything went smoothly. I'm always slightly nervous buying online, but there were no problems at all.”

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Physical Gold is rated 4.9 based on 1,163 reviews